Acadia Insurance Company (IOWA) Overview ; Membership, Claims ,Reviews , Financials , Benefits

Acadia Insurance Company offers commercial insurance to small and midsize businesses. They work with independent insurance agents and have six locations in the Northeast. Their teams are nearby to help you with insurance solutions. They cover businesses in different fields like construction and healthcare. Acadia Insurance is a major provider of construction insurance in New England.

Acadia Insurance Company

Benefits of Being Acadia Insurance Company Client

Acadia Insurance Company protects businesses from various risks. They specialize in industries like construction and healthcare.

Acadia is a major construction insurance provider in New England. They have a strong history and financial stability, making them a top insurance choice.

They also offer tailored insurance for small and mid-sized businesses, including manufacturers, retailers, service providers, transportation, wood products, specialty risks, and more.

How to Join Acadia Insurance Company

If you want to work at Acadia Insurance Company, check out their careers page at

Acadia Insurance Company provides career opportunities for those dedicated to growth and teamwork.

They offer competitive health, vision, and dental benefits with substantial employer subsidies. Acadia also supports employees with a 401k plan and profit-sharing.

They prioritize work-life balance and personal wellness through paid time off and a corporate wellness program.

Acadia Insurance Company

How to Contact Acadia Insurance Company

Incase of any issues or queries , there are various methods of reaching Acadia Insurance Company .

Contact Method Information
Website Acadia Insurance Company
Phone Toll-Free Number: 800-773-4300
General Inquiries, Billing Questions, Claims Questions, Loss Run Requests
Email (Billing Questions) (Claims Questions)
Mail Home Office Address:
P.O. Box 9010, Westbrook, ME 04098-5010

What are the Financial Details of Acadia Insurance Company

Acadia Insurance Company gives you choices for paying your bills. Your independent agent can help you pick a payment plan that suits your business. You’ll find your agent’s phone number on your invoice.

You can go online to check your statement and make payments by signing up for our customer portal. The portal lets you see your policy details, billing history, pay your bills, and track your claims. You can also get answers to simple billing questions through our chatbot, Abbey.

Many of our customers like using Electronic Funds Transfer (EFT). It’s super convenient and ensures your payments are always on time. Your monthly premiums are automatically taken from your bank account. If you’re all for going green, you can choose paperless billing by logging in to the secure portal and selecting “Paperless Billing On.”

For those who prefer snail mail, you can send your premiums to Acadia Insurance Company at P.O. Box 639804, Cincinnati, OH 45263-9804.

How to File Claims with Acadia Insurance Company

To start a claim with Acadia Insurance Company, you have two options. First, you can visit their website and fill out the “Report a Claim” form. Alternatively, you can call their Claims department at 1-800-773-4300 during business hours (Mon-Fri, 7:30am-4:30pm) or 1-800-691-4966 after hours.

When reporting a claim, please have the following information ready if you have it:

  • Your Policy Number
  • Names and contact phone numbers for everyone involved and any witnesses
  • The date, location, and time of the incident
  • Information about any police, fire, or other authorities who were called or responded to the incident.

After you report a claim, Acadia Insurance will contact you within one business day to gather basic claim details and assign you a claim number. During this initial contact, your Claim Representative will explain the process and collect the information needed to handle your claim.

If you ever have questions or concerns about your claim, you can reach out to Acadia’s Claims department at 1-800-773-4300 during business hours (Mon-Fri, 7:30am-4:30pm) or 1-800-691-4966 after hours. You can also email them at

Acadia Insurance Company Reviews and Ratings

Acadia Insurance is a well-established insurance company that has been serving small and midsize businesses for many years. Trusted Choice gives them a perfect 5-star rating, highlighting their financial strength and reputation. They’ve expanded to cover businesses in multiple states and boast an impressive record of customer satisfaction with no negative reviews or Better Business Bureau complaints.

While Insuranks users have given Acadia Insurance a 2.6 out of 5 satisfaction rating, it’s essential to remember that this rating is based on only a handful of reviews.

According to, Acadia Insurance enjoys positive feedback from customers, earning a 4.5 out of 5 rating on Trustpilot as of 2023. Their financial stability is underscored by an A- rating from AM Best, indicating their ability to meet financial commitments.

Acadia Insurance Company Complaints and Resolutions

Acadia Insurance Company, with nearly 30 years of experience, provides top-notch insurance to small and midsize businesses.

Trusted Choice gives them a perfect 5-star rating, marking their excellent financial stability and wide-ranging services across multiple states. Notably, their customer satisfaction record is outstanding, with no negative online reviews and no complaints filed with the Better Business Bureau.

Should you encounter issues or have complaints, reach out to their claims team via their customer portal or by emailing

They are dedicated to ensuring fair and prompt resolutions for your insurance claims. Additionally, if you have questions, you can turn to their chatbot, Abbey, for assistance.

What are the Types Products and Services Offered by Acadia Insurance Company

Acadia Insurance Company focuses on commercial property casualty insurance, providing comprehensive protection for businesses. They cover various key risks, including:

  1. Motor Vehicles: They safeguard a business’s vehicles and provide liability coverage for injuries or property damage caused by these vehicles.
  2. Financial Perils: Protection against money, securities, and property-related crimes, such as theft, employee theft, robbery, or extortion.
  3. Cybersecurity: Coverage for data breaches and cyber-attacks that may affect a business.
  4. Employment Claims: They defend against claims made by employees, including allegations of discrimination, wrongful termination, or harassment.
  5. Property Damage: Coverage for damage to buildings and their contents due to causes like fire, vandalism, and other covered incidents.
  6. Specialized Property Classes: Tailored insurance for property involving transportation elements.
  7. Construction Projects: Insurance for buildings under construction, ensuring protection during the construction process.
  8. Mobile Equipment: Coverage for essential equipment used in various operations, from small tractors to large industrial cranes.



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