Aetna Life Insurance: Phone Number, Address, Customer Service, Policy

Aetna Life Insurance Company is a subsidiary of Aetna Inc., insurance and related services.

The company was founded in 1853 and is headquartered in Hartford, Connecticut.

Aetna provides group life policies and individual products throughout North America.

It also offers disability insurance and underwrites some of its parent’s health plan policies.

In this article, we will delve into all the details about Aetna Life Insurance Company, their phone number, address, policy and how to access their customer service providers.

An image of Aetna Life Insurance logo
Keep reading to learn more about Aetna Life Insurance Phone Number, Address, Customer Service, Policy

Aetna Life Insurance Company Profile

Topic Details
Company Name Aetna Life Insurance Company
Parent Company Aetna Inc.
Founded 1853
Headquarters Hartford, Connecticut
Services Provided Group life policies, individual products, disability insurance, underwriting of health plan policies
Phone Numbers – General Inquiries: 1-800-US-AETNA (1-800-872-3862) (TTY: 711) between 8:00 AM and 6:00 PM ET
– Medicare Supplement Plans: 1-888-624-6290 (TTY: 711) or 888 624.62903
– Life and Accidental Death/Personal Loss Coverages: 1-800-523-5065 between 8:00 AM and 7:00 PM ET4
Addresses – General Inquiries: Aetna Inc., 151 Farmington Avenue, Hartford, CT 06156 USA
– Courier Mailing: Aetna Life Insurance Company, 800 Crescent Centre Drive, Ste. 200, Franklin, TN 37067
– Life Insurance Claims: Aetna Life Insurance Company, PO Box 14560, Lexington, KY 40512-4560
Customer Service Corporate Contact Center: 1-800-US-AETNA (1-800-872-3862) (TTY: 711) between 8:00 AM and 6:00 PM ET for Aetna Member Services contact information.
– Customer Service Center: 1-800-523-5065 between 8:00 AM and 7:00 PM ET for life insurance claims, eligibility information, and beneficiary records.
– General Inquiries (Mail): Aetna Inc. at 151 Farmington Avenue, Hartford, CT 06156 USA
Policy Aetna Life Insurance policy is a permanent life insurance that offers coverage for various expenses upon the policyholder’s death, including funeral costs, daily expenses, and more.
– Coverage Amount: Up to $50,000 based on age and health.
– Application Process: No medical exam required; applicants answer health questions on the application form.
– Accelerated Death Benefit: Allows accessing a portion of the death benefit if terminally ill or disabled.
– Policy Continuation: Can keep the policy even if changing employers or retiring by paying premiums. Option to convert to an individual whole-life policy.
– Savings Opportunity: Eligible individuals can bundle Aetna Life Insurance with Aetna Medicare for premium discounts on both life and health insurance.

Aetna Life Insurance Phone Number

There are different phone numbers for Aetna Life Insurance Company depending on the type of plan or service you need.

Here are some of them.

  • For general inquiries, you can call 1-800-US-AETNA (1-800-872-3862) (TTY: 711) between 8:00 AM and 6:00 PM ET.
  • For Medicare Supplement plans, you can call 1-888-624-6290 (TTY: 711) or 888 624.62903.
  • For life and accidental death and personal loss coverages, you can call 1-800-523-5065 between 8:00 AM and 7:00 PM ET4.

Aetna Life Insurance Address

Aetna Life Insurance Company has different addresses depending on the purpose of contact.

Here are some of them.

  • For general inquiries, you can write to Aetna Inc., 151 Farmington Avenue, Hartford, CT 06156 USA.
  • For courier mailing, you can send to Aetna Life Insurance Company, 800 Crescent Centre Drive, Ste. 200, Franklin, TN 37067.
  • For life insurance claims, you can mail to Aetna Life Insurance Company, PO Box 14560, Lexington, KY 40512-4560.

Aetna Life Insurance Customer Service

f you are seeking Aetna Life Insurance customer service, there are various ways to get in touch with them based on your specific requirements. Here are some available options:

Firstly, you can get in touch with the Corporate Contact Center at 1-800-US-AETNA (1-800-872-3862) (TTY: 711) during the hours of 8:00 AM to 6:00 PM ET. This is the ideal choice if you are looking for Aetna Member Services contact information. It’s important to note that this center does not have access to member accounts.

If you are seeking Aetna Life Insurance customer service, there are various ways to get in touch with them based on your specific requirements. Here are some available options:

Firstly, you can get in touch with the Corporate Contact Center at 1-800-US-AETNA (1-800-872-3862) (TTY: 711) during the hours of 8:00 AM to 6:00 PM ET. This is the ideal choice if you are looking for Aetna Member Services contact information. It’s important to note that this center does not have access to member accounts.

If your needs pertain to life insurance claims, eligibility information, or beneficiary records, you can contact the Customer Service Center at 1-800-523-5065. They are available from 8:00 AM to 7:00 PM ET.

For general inquiries, you have the option to reach out to Aetna Inc. directly by sending mail to 151 Farmington Avenue, Hartford, CT 06156 USA.

Additionally, you can engage with them on X (formerly Twitter) by reaching out to their handles [@Aetna] or [@AetnaHelp]. They are accessible between 8:00 AM and 10:00 PM ET, seven days a week. This platform is suitable for questions about your coverage, inquiries regarding the future of healthcare, and more.

Aetna Life Insurance Policy

The Aetna Life Insurance policy is a form of permanent life insurance, offering coverage for your loved ones in the event of your passing. Furthermore, it can assist in covering various expenses such as funeral costs, daily expenses, and college tuition. Moreover, this policy boasts several features and benefits that render it an appealing choice for many individuals.

Here are some of them.

  • You have the flexibility to choose from various coverage amounts, up to $50,000, based on your age and health.
  • Applying for this policy is convenient because you don’t need to undergo a medical exam; instead, you simply need to answer some health questions on the application form.
  • In the unfortunate event of terminal illness or disability, you can access a portion of the death benefit while you’re still alive through the Accelerated Death Benefit or Living Benefit.
  • Even if you change employers or retire, you can retain your Aetna Life Insurance policy by continuing to pay the premiums3. Alternatively, you have the option to convert your policy into an individual whole-life policy.
  • Eligible individuals can enjoy cost savings by bundling their Aetna life insurance policy with an Aetna Medicare plan, resulting in discounts on both life insurance and health insurance premiums.

For more information about Aetna Life Insurance policies, you can visit their website or contact their customer service center using the numbers listed above.

If you found this review informative and engaging, you will certainly appreciate other in-depth articles on insurance company profiles available in our blog.

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