Allstate Property and Casualty Insurance Company (Illinois): Overview Contacts, Services, Claims, Ratings, Benefits, Affiliations and Many More

 Allstate Property and Casualty Insurance Company is a subsidiary of Allstate Corporation, one of the largest and most recognized insurance providers in the United States.

Allstate offers a wide range of insurance products, including auto, home, renters, and life insurance, as well as various financial services.

They are known for their commitment to protecting and assisting their policyholders in times of need.

Allstate Property and Casualty Insurance Company

Brief History of Allstate Property and Casualty Insurance Company :

Allstate was founded in 1931 as part of the Sears, Roebuck and Co. chain of stores.

It started as a subsidiary but later became an independent company.

Over the years, Allstate has grown to become one of the top insurance companies in the United States

It is known for its comprehensive coverage and strong financial stability.

Contact Details:

You can reach Allstate Property and Casualty Insurance Company through the following contact information:

Service Customer Service Number Availability
Allstate Customer Service 1-800-ALLSTATE (1-800-255-7828) Mon-Fri: 9:00 am – 8:00 pm (EST)
Allstate Business Insurance Customer Service 1-833-250-9900 Mon-Fri: 9:00 am – 8:00 pm (EST)
Drivewise® Business Insurance 1-800-659-3144 Mon-Fri: 9:00 am – 8:00 pm (EST)
(General) Closed Saturday & Sunday


Services and Products:

Allstate offers a range of insurance products and financial services, including but not limited to:

Homeowners Insurance:

It protects your home and belongings from things like fires, windstorms, and theft.

It also includes liability coverage, which can help with medical bills and legal expenses if someone is hurt on your property.

Renters Insurance:

This covers your belongings from damage or theft and offers liability coverage.

Condo Insurance:

Similar to homeowners insurance but designed for condominiums.

Landlord Insurance:

It helps protect you from losses if your rental property is damaged or if you’re sued by a tenant.

Car Insurance:

Required by law in most states, it pays for car repairs after an accident and provides liability coverage if you cause an accident.

Motorcycle Insurance:

Like car insurance but for motorcycles.

ATV/Off-Road Insurance:

Covers your ATV or off-road vehicle from damage or theft.

Roadside Assistance:

Helps in case of car breakdowns, flat tires, or other roadside emergencies.

Boat Insurance:

Protects your boat from damage or theft.

RV Insurance:

Covers your RV from damage or theft.

Business Insurance:

Helps safeguard your business from losses due to fires, lawsuits, or theft.

Life Insurance:

Provides financial support to your family after your passing.

Identity Protection:

Monitors your credit report for fraud and identity theft.

Phone Protection:

Covers your cell phone from damage or theft.

Personal Umbrella Policy:

Offers extra liability coverage beyond your other insurance policies.

Allstate Health Solutions:

Provides health insurance plans, including dental and vision insurance.

Allstate Property and Casualty Insurance Company

Financial Details of Allstate Property and Casualty Insurance Company:

Premium Costs

Your Allstate insurance premium depends on factors like your age, driving history, location, and the coverage you pick.

Allstate is a competitive insurer with rates similar to the industry average.

Payment Choices

Allstate provides various ways to pay: monthly, quarterly, semi-annually, or annually. You can also set up automatic payments from your bank account.


Allstate offers discounts for:

  1. Safe driving
  2. Having multiple policies
  3. Staying loyal
  4. Being a good student
  5. Serving in the military
  6. Certain professions


Allstate occasionally has special deals. They might offer discounts to new customers or those switching from another insurer.

Find the latest offers on their website or call 1-800-ALLSTATE (1-800-255-7828).

Process of Filing Claims:

The process of filing a claim with Allstate can be done online or by contacting their claims department directly.

Filing a Claim Online

  1. Visit the Allstate website and log in.
  2. Click “File a Claim.”
  3. Pick the claim type (auto, home, renters, etc.).
  4. Answer questions on the claim form.
  5. Upload any needed documents, like damage photos.
  6. Submit the claim form.

Filing a Claim by Phone

  1. Call Allstate at 1-800-ALLSTATE (1-800-255-7828).
  2. Tell the rep you want to file a claim.
  3. Share your name, policy number, and claim type.
  4. You’ll be transferred to a claims adjuster.
  5. The adjuster will ask detailed questions and may need more documents.
  6. The adjuster will process the claim and determine the payment.

After you file a claim, Allstate assigns an adjuster to investigate and decide the payment. They’ll also keep you updated on your claim’s status.

Rating, Customer Reviews and Resolutions

Allstate Property and Casualty Insurance Company


A.M. Best, a top credit rating agency for insurance, rates Allstate as A+ (Superior).

This rating means Allstate is financially stable and can meet its obligations to policyholders.

The Better Business Bureau (BBB) gives Allstate an A+ (Excellent) rating.

This shows that Allstate has a good track record in customer service and resolves complaints effectively.


Allstate generally gets positive reviews from customers.

On Consumer Affairs, it’s rated 4.5 out of 5 stars, and on the BBB website, it scores 4.7 out of 5 stars.


Allstate receives a relatively low number of complaints. In 2022, the BBB recorded 1,423 complaints about Allstate, which is a small number considering the company’s size.


Allstate is good at resolving customer complaints. In 2022, they resolved 98% of complaints to the BBB promptly and to the customer’s satisfaction.

Affiliations and Partnerships of Allstate Property and Casualty Insurance Company:

Allstate is known for its great customer service and has many affiliations and partnerships. Some of them are:

American Cancer Society:

Allstate teams up with them to help people dealing with cancer.

American Red Cross:

Allstate supports them for disaster relief and preparedness.

Boys & Girls Clubs of America:

Allstate aids in offering programs for kids and youth.

National Safety Council:

Allstate works with them to promote safe driving and prevent injuries.

United Way Worldwide:

Allstate partners with them for various community programs.

Allstate also has local and regional partnerships, helping the communities where it operates.

Benefits of Joining Allstate Property and Casualty Insurance Company:

Financial Stability:

Allstate has a strong financial rating from A.M. Best, a leading credit rating agency for insurance.

This means Allstate is financially stable and can fulfill its obligations to policyholders.

Good Customer Service Reputation:

Allstate is known for its good customer service, earning high ratings from the Better Business Bureau (BBB) and customers.

Wide Range of Insurance Products:

Allstate offers various insurance products, such as auto, home, renters, business, and life insurance.

Competitive Rates:

Allstate provides competitive rates on its insurance products and services.

Discounts and Promotions:

Allstate offers customer discounts, like safe driving, multi-policy, and loyalty rewards.

Strong Agent and Claims Adjuster Network:

Allstate has a robust network of agents and claims adjusters to assist customers.

Additional Employee Benefits

Competitive Salaries and Benefits:

Allstate offers employees competitive salaries and benefits, including health, dental, vision insurance, and retirement plans.

Advancement Opportunities:

Allstate provides opportunities for employees to grow within the company.

Work-Life Balance:

Allstate supports a healthy work-life balance with flexible work options and employee assistance programs.

Diversity and Inclusion:

Allstate promotes diversity and inclusion through employee resource groups and training programs, creating an inclusive workplace.


How can I get a quote from Allstate?

You can get a quote online through their website or by contacting a local Allstate agent.

What discounts are available?

Allstate offers various discounts for safe driving, bundling policies, and more. Check their website for current discounts.

How do I file a claim with Allstate?

You can file a claim online or contact Allstate’s claims department for guidance.

Are there benefits to bundling policies with Allstate?

Yes, bundling multiple insurance policies with Allstate can often lead to cost savings.

Can I pay my premiums monthly or annually?

Allstate typically offers both monthly and annual payment options for your convenience.

Remember that specific details and offerings may change over time, so it’s a good idea to check Allstate’s website or contact them directly for the most up-to-date information.

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