American Fire and Casualty Company, New Hampshire :Overview, Services, Finances, Coverage, Claims, Customer Experiences

American Fire and Casualty Company (AFCC) is a domestic insurance company that was registered in New Hampshire on September 27, 2012.

Are you looking for a reliable and affordable insurance company in New Hampshire? If so, you might want to consider American Fire and Casualty Company, one of the underwriting companies of Safeco Insurance.

In this blog post, we will review the company’s history, products, services, financial details, coverage options, claims process, and customer experiences.

an image illustration of american fire and casualty company, new hampshire
American Fire and Casualty Company, New Hampshire

We hope this information will help you make an informed decision about your insurance needs.

American Fire and Casualty Company Company Details

American Fire and Casualty Company (AFCC) is a domestic insurance company that was registered in New Hampshire on September 27, 2012.

The company’s CEO is David Long, who also serves as the chairman and president of Liberty Mutual.

The company’s leadership team consists of experienced executives from various fields of insurance, finance, marketing, and technology

According to the National Association of Insurance Commissioners (NAIC), AFCC had a market share of 0.14% in New Hampshire in 2020, ranking 34th among all property and casualty insurers in the state.

The company had a total direct premium written of $12.8 million and a total direct premium earned of $12.6 million in 2020.

The company had a total policyholder surplus of $1.1 billion and a total admitted assets of $2.5 billion as of December 31, 2020.

American Fire and Casualty Company Basic Information

Basic Information Value
Type Property & Casualty
Year Founded 1906
Parent Company Liberty Mutual Insurance Group
CEO David Long
Headquarters Boston, MA
Market Share in NH 0.14%
Total Direct Premium Written $12.8 million
Total Direct Premium Earned $12.6 million
Total Policyholder Surplus $1.1 billion
Total Admitted Assets $2.5 billion

American Fire and Casualty Company Services & Products

AFCC offers a variety of insurance products and services to meet your personal and business needs. Some of the types of insurance offered by AFCC are:

AFCC also offers special packages or bundled services that can help you save money and simplify your insurance needs.

For example, you can get a discount if you combine your auto and home insurance with AFCC.

You can also get access to Safeco’s RightTrack program, which rewards you for safe driving habits with up to 30% savings on your auto premium.

AFCC does not offer international coverage for its insurance products.

AFCC does not offer temporary or short-term policies for its insurance products. However, you can cancel your policy at any time without any penalty or fee if you no longer need it.

American Fire and Casualty Company Financial Details

AFCC strives to provide competitive and affordable rates for its insurance products.

The premium costs vary depending on several factors such as your age, location, driving history, credit score, type of vehicle or home, coverage amount, deductible amount, and more.

AFCC offers flexible payment options for its insurance products. You can choose to pay your premium monthly, quarterly, semi-annually, or annually depending on your preference and budget.

AFCC also offers discounts and promotional offers for its insurance products. Some of the discounts you may qualify for are:

According to the NAIC, AFCC had a claim payout ratio of 78.6% in 2020.This is higher than the industry average of 69.4%. This indicates that AFCC is financially stable and able to fulfill its obligations to its customers.

American Fire and Casualty Company Coverage Details

AFCC offers comprehensive and customizable coverage options for its insurance products. You can choose the coverage amount, deductible amount, and add-ons or riders that suit your needs and preferences. Some of the coverage details for AFCC’s insurance products are:

Auto Insurance: AFCC offers the following types of coverage for your auto insurance policy:

Liability Coverage: This covers the medical expenses and property damage that you cause to others in an accident. The minimum liability coverage required by New Hampshire law is $25,000 per person, $50,000 per accident for bodily injury, and $25,000 per accident for property damage.

Uninsured/Underinsured Motorist Coverage: The minimum uninsured/underinsured motorist coverage required by New Hampshire law is $25,000 per person, $50,000 per accident for bodily injury, and $25,000 per accident for property damage.

medical payments coverage: The minimum medical payments coverage required by New Hampshire law is $1,000 per person.

Collision Coverage: This covers the repair or replacement cost of your vehicle in case of an accident with another vehicle or object. This coverage is optional and subject to a deductible amount that you choose.

Comprehensive Coverage: This covers the repair or replacement cost of your vehicle in case of damage caused by fire, theft, vandalism, weather, or other perils.

Life Insurance: AFCC offers the following types of coverage for your term life insurance policy:

  • Death Benefit: This is the amount of money that your beneficiaries will receive in case of your death. You can choose the death benefit amount that suits your needs and budget. The minimum death benefit amount is $100,000 and the maximum is $1,000,000.
  • Term Length: This is the period of time that your policy will remain in force. You can choose the term length that suits your needs and goals. The available term lengths are 10, 15, 20, or 30 years.

American Fire and Casualty Company Claims

AFCC aims to provide a fast and easy claims process for its customers. If you need to file a claim for any of your insurance products, you can follow these steps:

  • Report Your Claim: You can report your claim online, by phone, or by using Safeco’s mobile app. .
  • Review Your Claim: A claims representative will contact you within one business day to review your claim and explain your coverage and deductible.
  • Resolve Your Claim: The adjuster will work with you and any third parties involved to settle your claim as quickly and fairly as possible. You will receive a check or direct deposit for the amount of your claim minus your deductible. You can track the status of your claim online or by using Safeco’s mobile app.

The required documents for claims vary depending on the type and severity of the loss. Some of the common documents that you may need to provide are:

  • Police report
  • Repair estimates
  • Receipts
  • Medical bills
  • Death certificate

AFCC strives to resolve most claims within 30 days or less.

American Fire and Casualty Company Customer Experiences

AFCC values its customers’ feedback and satisfaction. The company has received many positive reviews and ratings from its customers on various platforms such as Trustpilot, Consumer Affairs, and Better Business Bureau (BBB).

FAQs

Q: How can I get a quote from AFCC?

A: You can get a free quote from AFCC online or by calling its customer service number. You will need to provide some basic information such as your name, address, date of birth, vehicle or home details, coverage amount, and more.

Q: How can I make changes to my policy or update my personal information?

A: You can make changes to your policy or update your personal information online or by calling AFCC’s customer service number. You will need to provide your policy number and verify your identity.

Q: How can I cancel my policy or switch to another insurance company?

A: You can cancel your policy or switch to another insurance company at any time without any penalty or fee. You will need to contact AFCC’s customer service number and provide your policy number and the effective date of cancellation or switch. You will also need to notify your new insurance company and provide proof of coverage.

Q: How can I contact AFCC if I have a question, complaint, or compliment?

A: You can contact AFCC by phone, email, fax, mail, or online chat. You can also visit its website or social media pages to get more information and updates. Here are some of the contact details for AFCC:

Phone: (800) 332-3226

Fax: (603) 749-9759

Mail: 100 Liberty Way, Dover, NH 03820

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