American Southern Insurance Company: Reviews, Headquarters, Reviews, Contacts, Claims

American Southern began business in March 1937, operating under the corporate name of Southern Fire and Marine Insurance Company until 1953, when the present name was adopted.

Facts about the American Southern Insurance Company


Industry                   Insurance

Company size          11-50 employees

Type                          Public Company

The Company leadership team

  1. Scott G Thompson
    Chairman, CEO, President
  2. Robert H. Knight
    CFO, Executive Vice President
  3. Constance B. Woods, Esq.
    Senior Vice President, Claims
  4. Mark Thomas
    Vice President, Marketing
  5. Jerry A. Underwood
    Vice President, Surety
  6. Laurie Brown
    Assistant Vice President, Claims
  7. Melonie Coppola
    Corporate Secretary
  8. Jonathan Bell
    Assistant Vice President, HR
  9. Joseph Amatulli
    Trucking Claims Supervisor
  10. Ray McGhie
    Vice President, IT
  11. Angi Mowens
    Assistant Vice President, Underwriting
  12. Scott Williams
    Assistant Vice President, IT

American Southern Insurance Coverage Options

The Company takes pride in offering a diverse range of coverage options to cater to various needs and circumstances.

Whether you’re looking to protect your personal assets, family, or business, we have you covered with our comprehensive insurance solutions:

  • Auto Insurance: Safeguard your vehicle with our customizable auto insurance policies, providing coverage for accidents, theft, and liability.
  • Homeowners’ Insurance: Protect your home and possessions from unexpected events such as fires, storms, and burglary.
  • Health Insurance: Ensure you and your loved ones have access to quality medical care with our health insurance coverage.
  • Life Insurance: Secure your family’s financial future with life insurance options that provide peace of mind in times of need.
  • Business Insurance: From liability to property coverage, we offer business insurance solutions to safeguard your company’s interests.

Each of our coverage options can be tailored to meet your specific requirements, ensuring that you receive the protection you need without paying for unnecessary extras.

With American Southern Insurance Company, you can have confidence in your coverage, knowing that you’re prepared for life’s uncertainties.

American Southern Insurance Company Job Opportunities

None at this time but needs can change quickly.

Feel free to submit your resume with a brief description of your desired role to our Human Resources Administrator, Jon Bell at

Benefits package highlights:

  • Generous paid leave program that increases with years of service
  • 401(k) with company matching
  • Profit sharing plan
  • Holiday bonus plan
  • Paid holidays
  • Medical insurance (company pays 95% of the base plan premiums!)
  • Dental insurance (company pays 100% of the base plan premiums!)
  • Vision insurance
  • Life Insurance (100% company paid)
  • Long-Term Disability Insurance (100% company paid)
  • Long-Term Care Insurance
  • 7 1/2 hour workdays (6 1/2 hours on Fridays)
  • Educational Assistance
  • And much more!

American Southern Insurance Company Claims Process

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

American Southern Insurance Company prides itself on providing a seamless and convenient claims process for its policyholders.

They offer multiple channels for filing claims, ensuring that customers can choose the method that suits them best.

Whether you prefer the convenience of filing a claim online, the personal touch of speaking with a representative over the phone, or the flexibility of using their mobile app, American Southern Insurance has you covered.

Average Claim Processing Time

One of the key factors that set American Southern Insurance apart is its commitment to efficient claim processing.

While actual processing times may vary depending on the nature and complexity of the claim, the company strives to handle claims as quickly as possible.

Their goal is to minimize any inconvenience to policyholders, providing timely assistance when they need it most.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is a valuable metric when assessing an insurance company’s performance, especially in the claims department.

American Southern Insurance Company values customer satisfaction and continually seeks to improve its claim resolution process.

While specific feedback may vary, the company’s dedication to ensuring fair and prompt claim payouts is reflected in positive customer experiences.


How To File A Claim

Whether you have an existing claim or need to report a new claim you can call American Southern directly at 1-800-241-1172.

Claims can be reported 24 hours a day, 7 days a week.

You may also contact your agent:

Claims Office Contact Information
American Southern Insurance Company
P.O. Box 723030
Atlanta, Georgia 31139-0030
Phone: (404) 266-9599

24 Hours Claims Reporting

Claims Tips:

If served with a lawsuit or other legal papers regarding your American Southern policy, immediately contact the American Southern claims office and have the legal papers delivered to our Claims personnel for timely handling.

American Southern Insurance Company contacts

Main Office – Atlanta
3715 Northside Parkway
Building 400 – Suite 800
Atlanta GA 30327

South Carolina Office
1709 Devonshire Drive
Columbia SC 29204

Frequently asked questions

What types of insurance does American Southern Insurance Company offer?

American Southern Insurance Company provides a range of coverage options including auto, homeowners’, health, life, and business insurance.

How does American Southern Insurance stand out in the market?

The company differentiates itself through personalized service, competitive rates, and efficient claims processing, prioritizing customer satisfaction.

Can I bundle different types of insurance with American Southern?

Yes, you can bundle policies like auto and homeowners’ insurance to enjoy discounts and streamline your coverage.

How quickly can I expect my claims to be processed with American Southern Insurance?

American Southern Insurance is known for its streamlined claims process, striving to process claims efficiently to minimize any inconvenience.

Are client experiences showcased?

Real-life client stories highlight the positive impact of American Southern Insurance, demonstrating the company’s dedication to protection and peace of mind.




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