American States Insurance Company Of Texas: Address, Contacts, Claims, Financial Details, Reviews, Coverage Details, Legal and Compliance

American States Insurance Company of Texas, headquartered in Boston, Massachusetts, was founded in 1955.

This company offers a range of insurance products, including automobile, burglary, fire, liability, marine, property, and casualty coverage.

It functions as a subsidiary of Safeco Corporation.

If you’re in search of a trustworthy and well-regarded insurance provider in the state of Texas, American States Insurance Company Of Texas is worth your consideration.

This article will provide an overview of the company’s historical background, financial stability, customer support, available coverage choices, and considerations related to legal and regulatory matters.

American States Insurance Company Of Texas
Consider American States Insurance Company Of Texas for your insurance needs, from auto to property and more. PHOTO: Freepik

 

American States Insurance Company Of Texas Address And Contact Information

Information Details
Phone number +1 212 318 20001
Address 175 Berkeley Street
Boston, Massachusetts, 02116
Customer service contact 1-800-692-63262 or contact form
Policy details Auto, home, renters, life, and business insurance
Email address asi@americansstates.com
Fax number 1-800-332-2255
Operating hours Monday to Friday, 8:00 AM to 5:00 PM (local time)

American States Insurance Company Of Texas Products and Services

The Company sells insurance products to protect people and businesses from different kinds of risks.

Some of the products they offer are:

  • Automobile Insurance

This type of insurance provides coverage for any harm or injuries resulting from an automobile or other vehicle.

It may also extend protection against theft or vandalism of the vehicle.

Automobile insurance serves as a financial safeguard, assisting in covering the costs of repairing or replacing the vehicle, addressing medical expenses for those impacted in an accident, and managing legal expenses in case of a lawsuit against the driver.

  • Burglary Insurance

Burglary insurance provides coverage for property loss or damage resulting from break-ins or theft.

Additionally, it may extend to cover expenses associated with repairing or replacing locks, windows, doors, or any other structural components of the premises damaged during the burglary.

This type of insurance can assist in compensating for the monetary value of stolen or damaged possessions and, at times, address the emotional distress stemming from the burglary incident.

  • Fire Insurance

This insurance provides coverage for property loss or damage resulting from a fire.

Additionally, it may include provisions for extinguishing the fire, debris removal, and the restoration of the property to its previous state.

Fire insurance can assist in reimbursing the value of items that have been burned or damaged and, in certain cases, cover loss of income or business disruptions resulting from the fire.

  • Liability Insurance

This type of insurance provides coverage for the legal obligations of individuals or businesses in cases where they cause harm to someone else or their property.

It also includes provisions for covering the expenses associated with defending against legal actions, settling claims, or fulfilling judgments.

Liability insurance serves as a safeguard, helping individuals or businesses avoid significant financial losses or asset depletion in the event of lawsuits stemming from negligence, malpractice, defamation, or other such circumstances.

  • Marine Insurance

Marine insurance provides coverage for the potential loss or damage of vessels, cargo, terminals, or any other maritime transport.

Additionally, it extends to liability arising from causing harm to other ships, cargo, or individuals on the high seas.

Marine insurance serves as a financial safeguard, assisting in covering expenses such as ship or cargo repairs or replacements, salvage and rescue operations, as well as legal fees in the event of lawsuits against the ship’s owner or operator.

American States Insurance Company Of Texas Claims

To initiate a claim with the American States Insurance Company Of Texas, you have multiple convenient options at your disposal.

You can submit your claim through their online platform, over the phone, or via traditional mail.

Rest assured, the company prides itself on swiftly and equitably processing claims, all while keeping you well-informed about the progress of your claim.

Furthermore, they extend the convenience of tracking your claim through both online means and over the phone.

The company extends a valuable network of preferred repair shops and contractors to address your auto and home claims.

You have the flexibility to opt for these endorsed service providers or choose your own as per your preference.

Additionally, the company provides extra benefits for auto claims, such as rental car reimbursement and roadside assistance.

American States Insurance Company Of Texas Financial Details

The Company operates as a subsidiary under the Safeco Insurance umbrella, which itself is a part of the Liberty Mutual Group.

The firm boasts an impressive A (Excellent) rating from A.M. Best, reflecting its robust capability to fulfill its financial commitments.

Furthermore, the company maintains a stable outlook and falls within the XV financial size category, indicating its financial might surpassing or equaling USD 2.00 billion.

As of December 31, 2020, the company’s financial snapshot revealed total assets of $1.9 billion, total liabilities amounting to $1.3 billion, and a policyholders’ surplus of $600 million.

In the fiscal year 2020, the company achieved a net income of $77 million and maintained a combined ratio of 95%.

American States Insurance Company Of Texas Reviews

The Company garners a mixed reception among both customers and independent agencies.

It boasts an A+ rating from the Better Business Bureau, yet has accumulated 18 complaints over the past three years.

The prevailing grievances center on billing-related issues, delays in claims processing, and subpar customer service.

Clearsurance rates the company at 3.4 out of 5 stars, drawing from 63 reviews.

Commendations in the positive reviews highlight the company’s competitive rates, streamlined claims procedures, and amiable agents.

Conversely, detractors in the negative reviews decry the company’s poor communication, frequent rate hikes, and claim denials.

On the other hand, Consumer Affairs assigns a meager 2 out of 5 stars rating based on 21 reviews.

Praises in the positive reviews emphasize the company’s robust coverage options, supportive staff, and prompt disbursements.

The negative reviews, however, lament the company’s elevated deductibles, undisclosed fees, and discourteous representatives.

American States Insurance Company Of Texas Coverage Details

The Company provides a variety of insurance options tailored to the needs of both individuals and businesses.

Below are some of the coverage specifics for each product:

  • Auto Insurance

The company provides a wide range of insurance options, including liability coverage, collision insurance, comprehensive coverage, medical payments, uninsured/underinsured motorist protection, personal injury protection, rental car reimbursement, roadside assistance, gap coverage, new car replacement, accident forgiveness, diminishing deductible, and custom equipment coverage.

  • Home Insurance

The company provides a wide range of insurance and protection services, including coverage for residences, personal belongings, liability, medical expenses, loss of utility, identity theft, replacement cost for personal property, water backup protection, equipment breakdown, home warranty services, safeguarding against inflation, and scheduled coverage for personal items.

  • Renters Insurance

The company provides a range of insurance options, including coverage for personal property, liability, medical expenses, loss of use, identity theft protection, personal property replacement cost, and scheduled personal property protection.

  • Life Insurance

The company provides a range of life insurance policies, including term life, whole life, universal life, and variable universal life, each offering different death benefit amounts, premium payment choices, cash value accumulation features, and optional riders.

  • Business Insurance

The company provides a range of insurance policies catering to different businesses and industries, including property, liability, workers’ compensation, commercial auto, business interruption, equipment breakdown, crime, inland marine, umbrella, and cyber liability coverage.

American States Insurance Company Of Texas Legal and Compliance

  • Licensing Information

American States Insurance Company of Texas is a property and casualty insurance provider functioning within the state of Texas.

This company holds licenses granted by the Texas Department of Insurance (TDI), along with a NAIC number of 19712 and a FEIN number of 75-60055861.

In order to secure an official certificate of authority or a certificate of compliance from TDI, the company may electronically submit TDI Form 321 to CLRRequests@tdi.texas.gov.

  • Privacy Policy

American States Insurance Company of Texas operates as a subsidiary under the Safeco Corporation, a member of the Liberty Mutual Group.

In alignment with the Liberty Mutual Privacy Policy, this document outlines the procedures for gathering, utilizing, sharing, and safeguarding personal data belonging to our valued customers, potential clients, and former customers.

Additionally, it delineates the choices and rights available to individuals regarding their personal information.

The policy extends its coverage to data collected from various sources, including applications, transactions, online interactions, social media, third-party entities, and public records.

It is applicable to all of the company’s online platforms, including websites, mobile applications, online services, and any communications that reference or link to the policy.

  • Terms and Conditions

The website of American States Insurance Company of Texas does not feature a dedicated terms and conditions page.

However, the website is hosted by Safeco Corporation, and they provide a comprehensive Terms of Use page that is applicable to all visitors and users of the site.

This Terms of Use page elucidates the regulations and recommendations for accessing and utilizing the website, encompassing acceptable behavior, protection of intellectual property rights, disclaimers, limitations of liability, indemnification, procedures for arbitration, and the governing law.

Furthermore, this Terms of Use page includes links to various other policies and notifications that might be pertinent to website users, such as the Privacy Policy, Cookie Policy, Online Advertising Policy, and Security Policy.

Frequently Asked Questions (FAQs)

If you have questions about the American States Insurance Company Of Texas, you’ll discover the answers within this FAQ section.

  • What company is the parent of American states  Insurance Company Of Texas?

Safeco Corporation is a subsidiary of the American States Insurance Company Of Texas.

  • What is the AM best rating for American states insurance company Of Texas?

The AM best rating for American States Insurance company Of Texas is A (Excellent).

  • How do I file a claim with American States Insurance Company Of Texas?

You can file a claim with American States Insurance Company by calling their claims department or submitting a claim online through their website.

An agent will guide you through the process and provide any necessary assistance.

Conclusion

I hope you found both pleasure and valuable insights in your exploration of the workings of the American States Insurance Company of Texas through this article.

If you’re interested in finding more articles similar to this, be sure to visit our blog for additional in-depth content about insurance-related topics.

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