Atain Specialty Insurance Company: A Comprehensive Review

Are you looking for a reliable and flexible insurance provider that can meet your unique needs and preferences?

If so, you might want to consider Atain Specialty Insurance Company, one of the leading property and casualty insurers in the US.

Atain is part of the H.W. Kaufman Group family of companies, which comprises a vast network of over 60 offices across the globe.

Atain offers a wide range of innovative products for the most specialized niches and unique risks.

In this article, we will review Atain Specialty Insurance Company in detail.

By the end of this article, you will have a clear idea of whether Atain is the right choice for you.

Atain Specialty Insurance CompanyCourtesy:The Insurer
Atain Specialty Insurance Company
Courtesy:The Insurer

Basic Information

Category Information
Company Name Atain Specialty Insurance Company
Headquarters Farmington Hills, Michigan
Address 30833 Northwestern Hwy Ste 220, Farmington Hills, MI 48334
Phone Number (248) 538-4530
Fax Number (248) 538-4531
Email Address
Operating Hours Monday to Friday, 9:00 am to 5:00 pm EST
Customer Service Online form on the company’s website
Policy Details Provided through the company’s online portal

Services & Products

Atain Specialty Insurance Company offers a variety of insurance products for different types of customers and risks.

Some of the insurance lines that Atain underwrites include:

  • Professional liability: This covers claims arising from errors or omissions in the performance of professional services. Examples of professions that can benefit from this type of insurance are architects, engineers, lawyers, accountants, consultants, and real estate agents.
  • General liability: This covers claims arising from bodily injury or property damage caused by the insured’s operations or products. Examples of businesses that can benefit from this type of insurance are contractors, manufacturers, retailers, and restaurants.
  • Commercial multi-peril: This covers multiple perils or risks under one policy. It typically combines property and liability coverages for businesses. Examples of businesses that can benefit from this type of insurance are hotels, motels, offices, and warehouses.

Financial Details

Atain Specialty Insurance Company is a financially stable and secure insurance provider.

It has an “A” (Excellent) financial strength rating from A.M. Best, which is a leading rating agency for the insurance industry.

This rating indicates that Atain has a strong ability to meet its ongoing obligations to its policyholders.

Atain also has an “A+” (Strong) issuer credit rating from A.M. Best, which indicates that Atain has a strong capacity to meet its senior financial obligations.

Atain’s premium costs vary depending on the type of insurance product, the level of coverage, the deductible amount, the risk profile of the customer, and other factors.

Atain does not publish its premium rates online, but customers can request a quote by contacting an agent or broker who works with Atai.

Atain offers several payment options for its customers, such as monthly, quarterly, semi-annual, or annual payments.

Customers can also choose to pay by check, credit card, electronic funds transfer (EFT), or online through Atain’s portal.


Atain Specialty Insurance Company strives to provide fast and fair claim service to its customers.

Atain has a dedicated claim department that handles all types of claims from different lines of business.

Customers can report a claim to Atain by phone, fax, email, mail, or online through Atain’s portal.

Customers can also contact their agent or broker who works with Atain to report a claim.

Atain’s claim process involves the following steps:

  • Acknowledgment: Once Atain receives a claim report from a customer or an agent or broker, it will send an acknowledgment letter to the customer within 24 hours. The letter will include the claim number, the name and contact information of the assigned claim representative, and any additional information or documents that are required for the claim.
  • Investigation: The assigned claim representative will conduct a thorough investigation of the claim by reviewing the policy details, the loss facts, the supporting evidence, and any other relevant information. The claim representative may also contact the customer, the agent or broker, the witnesses, the experts, or any other parties involved in the claim to obtain more information or clarification.
  • Evaluation: The assigned claim representative will evaluate the claim based on the policy coverage, the liability determination, the damage assessment, and any other factors that affect the claim value. The claim representative may also consult with other professionals within Atain or outside sources to obtain expert opinions or appraisals.

Coverage Details

Atain Specialty Insurance Company provides customized and flexible coverage options for its customers.

Atain tailors its policies to suit the specific needs and preferences of each customer, taking into account their risk profile, budget, and industry.

Atain’s coverage details vary depending on the type of insurance product, but some of the common features that Atain offers include:

  • Policy exclusions: These are the situations or events that are not covered by the policy. Atain’s policy exclusions are clearly stated in the policy documents and vary depending on the type of insurance product. Some of the common exclusions that Atain applies are intentional acts, war, nuclear hazards, pollution, asbestos, mold, terrorism, and cyberattacks.
  • Coverage limits: These are the maximum amounts that Atain will pay for a claim or a series of claims under the policy. Atain’s coverage limits are determined by the customer’s choice of coverage level and deductible amount. Atain offers different coverage levels for different types of insurance products, ranging from basic to comprehensive. Atain also offers different deductible amounts for different types of insurance products, ranging from low to high.

Online & Tech Features

Atain Specialty Insurance Company leverages online and tech features to enhance its products and services and to improve its customer experience.

Atain offers various online and tech features such as mobile app features and reviews, online account management, digital claim filing options, and chat support or AI-assisted help.

  • Mobile app features and reviews: Atain has a mobile app that is available for both iOS and Android devices. The mobile app allows customers to access their policy information, pay their premiums, file a claim, contact an agent or broker, and more. The mobile app also has features such as push notifications, fingerprint login, and location services. The mobile app has received positive reviews from customers who have praised its convenience, functionality, and user-friendliness.

Legal & Compliance

Atain Specialty Insurance Company adheres to legal and compliance standards that govern the insurance industry.

Atain follows the laws and regulations that apply to its operations, products, services, and customers.

Atain also respects the rights and obligations of its stakeholders, such as policyholders, claimants, employees, shareholders, regulators, and partners.

Some of the legal and compliance aspects that Atain considers include:

  • Licensing information: This is the authorization or permission that Atain has to conduct its business in different jurisdictions. Licensing information can be found on Atain’s website or on the National Association of Insurance Commissioners (NAIC) website. Licensing information shows that Atain is registered, certified, and accredited by the relevant authorities.

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