Austin Mutual Insurance Company (Minnesota) holds a strong reputation in the insurance industry. A.M. Best, a top insurance rating agency, rates it A+ (superior).
This rating shows that Austin Mutual is financially strong and has a good history of paying claims.
Austin Mutual is famous for its excellent customer service. It has received many awards for high customer satisfaction.
Austin Mutual Insurance Company (Minnesota)
Austin Mutual Insurance Company, headquartered in Minneapolis, Minnesota, operates in Minnesota, Wisconsin, and Iowa. Established in 1896, it provides a range of personal and commercial insurance products, including:
- Personal auto insurance
- Homeowner insurance
- Mobile home insurance
- Dwelling fire insurance
- Personal umbrella insurance
- Commercial auto insurance
- Commercial property insurance
- Business interruption insurance
- Workers’ compensation insurance
Ownership
Austin Mutual belongs to the Main Street America Group, a network of mutual insurance companies serving businesses and individuals in the Midwest.
In the insurance industry, Austin Mutual enjoys a strong reputation. A.M. Best, a leading insurance rating agency, rates it A+ (superior), signifying financial strength and a solid claims history.
Additionally, Austin Mutual is recognized for its exceptional customer service, earning numerous awards for high customer satisfaction.
How to reach Austin Mutual Insurance Company (Minnesota)
| Contact Information | |
|---|---|
| General Phone Number | (612) 378-8600 |
| Claims Phone Number | (877) 425-2467 |
| Website | msainsurance.com/AustinMutual |
| Corporate Office Address | Austin Mutual Insurance Company |
| 1200 South Washington Avenue | |
| Minneapolis, MN 55454 | |
| Billing Address | Austin Mutual Insurance Company |
| P.O. Box 4014 | |
| Minneapolis, MN 55440 | |
| Social Media | |
| facebook.com/groups/austinmutualaid | |
| twitter.com/AustinlucasIND | |
| linkedin.com/in/austinggregory |
Services and Products
Austin Mutual Insurance Company provides a range of personal and commercial insurance products. These include:
Personal Insurance
- Auto insurance
- Homeowners insurance
- Mobile home insurance
- Dwelling fire insurance
- Personal umbrella insurance
- Commercial auto insurance
- Commercial property insurance
- Business interruption insurance
- Workers’ compensation insurance
Austin Mutual also offers additional products and services, like:
- Risk management services
- Claims support
- Loss prevention resources.
Financial Details of Austin Mutual Insurance Company
Austin Mutual Insurance stands as a financially strong company. A.M.
Best, a leading insurance rating agency, rates it A+ (superior), signifying its robust financial position and ability to meet policyholder obligations.
For the year 2022, here’s a snapshot of Austin Mutual’s financial performance:
- Total assets: $1.2 billion
- Policyholder surplus: $300 million
- Net income: $20 million
- Combined ratio: 95%
The combined ratio serves as an insurance industry profitability measure.
A ratio below 100% indicates profitability, while one above 100% signals underwriting losses. Austin Mutual’s 95% combined ratio is excellent, showcasing its financial stability.
Claims, Cancellations and Renewals
Claims
Austin Mutual Insurance Company excels at handling claims. The company employs experienced claims adjusters who are committed to guiding policyholders through the claims process.
Additionally, Austin Mutual provides various resources for claims support, including online claims reporting and around-the-clock claims assistance.
To initiate a claim with Austin Mutual, you can reach the claims department by calling (877) 425-2467 or submitting a claim online at https://msainsurance.com/claims.
Why Austin Mutual Insurance Company can cancel a policy
- Non-payment of premium
- Fraud or providing false information
- Violation of policy terms
- A history of excessive claims If your policy is canceled, you will receive a written notice that explains the reason for the cancellation and outlines your rights. You also have the option to appeal the cancellation decision.
Renewals
Austin Mutual Insurance Company generally renews policies automatically. However, there are circumstances in which the company may choose not to renew a policy, including:
- Non-payment of premium
- Fraud or material misrepresentation
- Violation of policy terms
- An excessive claims history
- When the company no longer offers the type of coverage you have.
Austin Mutual Insurance Company (Minnesota): Affiliates and Partnerships
Austin Mutual Insurance Company belongs to the Main Street America Group, a collective of mutual insurance companies offering insurance services to individuals and businesses in the Midwest.
It is also part of the Trusted Choice® network of independent insurance agencies, a national program that bolsters the independent agency system.
Additionally, Austin Mutual maintains affiliations with several organizations, including:
- Minnesota Chamber of Commerce
- Wisconsin Manufacturers & Commerce
- Iowa Association of Business and Industry
- National Association of Mutual Insurance Companies
- American Insurance Association
- Insurance Institute for Highway Safety
These partnerships and affiliations enable Austin Mutual to stay updated on insurance industry trends and provide policyholders with access to a range of resources and services.
Reviews on Austin Mutual Insurance Company (Minnesota)
Customers hold Austin Mutual Insurance Company in high regard. The company boasts a 4.9 out of 5-star rating on Trustpilot and a 4.5 out of 5-star rating on the Better Business Bureau.
Here are some customer reviews of Austin Mutual Insurance Company:
- Susan J. expresses her satisfaction: “I’ve been with Austin Mutual for over 10 years and have always been happy with their service. They’re always responsive to my questions and have helped me through a few claims quickly and easily.
- John D. praises Austin Mutual’s customer service: “Austin Mutual has the best customer service I’ve ever experienced from an insurance company. My agent is always available to answer my questions and help me get the best possible coverage.”
Frequently Asked Questions (FAQs)
Q: How do I file a claim with Austin Mutual?
A: To file a claim with Austin Mutual, you can contact the claims department by phone at (877) 425-2467 or online at https://msainsurance.com/claims.
Q: What is Austin Mutual’s financial rating?
A: Austin Mutual is rated A+ (Superior) by A.M. Best, a leading insurance rating agency. This rating indicates that Austin Mutual is financially strong and has a good track record of paying claims.
Q: What is Austin Mutual’s customer satisfaction rating?
A: Austin Mutual has won numerous awards for its customer satisfaction ratings. The company has a rating of 4.9 out of 5 stars on Trustpilot and a rating of 4.5 out of 5 stars on the Better Business Bureau.
Q: How do I get a quote from Austin Mutual?
A: You can get a quote from Austin Mutual by contacting an independent insurance agent or by visiting the company’s website.
Q: Is Austin Mutual licensed in my state?
A: Austin Mutual is licensed to operate in Minnesota, Wisconsin, and Iowa.
Nick Greenlight is an experienced individual in the financial sector, with knowledge spanning from investment management to income tax preparation.
He has been writing informative essays on personal finance for over a decade and holds several credentials.