Axis Insurance Company (IL)

Axis Insurance Company is a subsidiary of Axis Capital, an international specialty insurer and reinsurer that provides solutions for complex risks across diverse lines of business and products. Also has an A (Excellent) rating from AM Best, indicating its strong financial strength and ability to meet its obligations to policyholders.

Axis Insurance Company offers a range of insurance products, such as accident and health, casualty, cyber and technology, management liability, professional liability, program business, property, and renewables. Axis Insurance Company is committed to delivering unparalleled customer service, fostering inclusion and diversity, protecting the environment, and investing in its communities.

 

Axis Insurance Company Basic Information:

Basic Information	Value
Phone Number	1-800-622-0365
Address	Axis Insurance Company, 11680 Great Oaks Way, Suite 500, Alpharetta, GA 30022
Customer Service Contact	info@axisins.com
Policy Details	Depends on the type of insurance product and service. Refer to the website for more information.
Email Address	info@axisins.com
Fax Number	(201) 847-9174
Operating Hours	Monday to Friday, 9:00 AM to 5:00 PM (Eastern Time)

 

 

Axis Insurance Company Services & Products:

Axis Insurance Company offers a range of insurance products and services to meet the needs of different customers and businesses. Here are some of the types of insurance offered by Axis Insurance Company:

• Auto insurance: This covers the damages or losses caused by accidents, theft, vandalism, fire, or natural disasters involving your vehicle.
• Home insurance: This covers the damages or losses to your home and personal property caused by fire, theft, vandalism, or natural disasters. It also provides liability coverage for bodily injury or property damage to others on your premises.
• Life insurance: This provides a lump sum payment to your beneficiaries in the event of your death. It can also provide living benefits such as cash value accumulation, loan options, and income protection.

Axis Insurance Company also offers special packages or bundled services for customers who want to save money and simplify their insurance needs. Some of the packages or bundles offered by Axis Insurance Company are:

• Specialty Package Policy: This is a package policy that combines multiple coverages for manufacturers, such as property, general liability, product liability, business interruption, equipment breakdown, and cyber liability. It also provides access to risk management services and claims handling.
• AXIS Cyber Services: This is a suite of services that helps customers prevent, mitigate, and recover from cyber incidents.
• Group Benefits: This is a package of benefits that employers can offer to their employees, such as group hospital indemnity, group accident insurance, group critical illness, group dental and vision, group short term disability, group life, group RX insurance plan, and employer stop loss coverage.

Axis Insurance Company also provides international coverage for customers who travel or do business abroad. Some of the international coverage offered by Axis Insurance Company are:

• Travel insurance: This covers the medical expenses, trip cancellation or interruption, baggage loss or delay, and emergency assistance that may occur during your travel.
• Aviation insurance: This covers the physical damage or loss to aircrafts and their components caused by accidents or natural disasters.
• Marine insurance: This covers the physical damage or loss to ships and their cargoes caused by accidents or natural disasters. It also provides liability coverage for bodily injury or property damage to others caused by ships.

Axis Insurance Company also offers temporary or short-term policies for customers who need insurance for a limited period of time. Some of the temporary or short-term policies offered by Axis Insurance Company are:

• Short term disability insurance: This provides a percentage of your income if you are unable to work due to a non-work-related illness or injury for a short period of time.
• Pet insurance: This covers the veterinary expenses for your pet’s illnesses or injuries for a short period of time. Axis Insurance Company offers various pet insurance plans with different levels of coverage (from basic to comprehensive), deductibles (from $100 to $1,000 per incident), co-payments (from 10% to 30% of the covered expenses), and maximum benefits (from $2,500 to $15,000 per incident).
• Home based business insurance: This covers the property damage or loss and liability exposure for your home based business for a short period of time.

Axis Insurance Company Financial Details:

Financial Details	Value
Premium Costs	Depends on the type of insurance product and service, the level of coverage, the deductible, the co-payment, the policy limit, and other factors. Refer to the website or contact the customer service for more information.
Payment Options	You can pay your premiums monthly, quarterly, semi-annually, or annually. You can also choose to pay by check, credit card, debit card, or electronic funds transfer.
Discounts and Promotional Offers	You may be eligible for discounts and promotional offers depending on the type of insurance product and service, your loyalty, your claim history, your bundling options, and other factors. Refer to the website or contact the customer service for more information.
Claim Payout Ratio	The claim payout ratio is the percentage of premiums paid out as claims to policyholders. According to the 2022 annual report Company had a claim payout ratio of 67.8% in 2022, which means that it paid out $0.678 in claims for every $1 in premiums collected.

 

Axis Insurance Company Claims:

Axis Insurance Company has a claim process that is designed to be simple, fast, and fair. Here are some of the details about their claims:

• Claim process: To file a claim with Axis Insurance Company, you need to follow these steps:
  1. Contact your broker or agent as soon as possible after the loss or incident occurs. They will help you with the claim process and provide you with the necessary forms and information.
  2. Complete and submit the claim form and any supporting documents to Axis Insurance Company via mail, fax, or email. You can find the claim form and the contact details on their website or in your policy documents.
  3. Cooperate with the claim adjuster assigned by Axis Insurance Company. They will review your claim, assess the damages or losses, and determine the coverage and liability.
• Required documents for claims: The documents required for claims may vary depending on the type of insurance product and service, the nature and extent of the damages or losses, and the circumstances of the loss or incident. Some of the common documents required for claims are:
  • A completed and signed claim form
  • A copy of your policy or declaration page
  • A police report or fire report (if applicable)
  • Photos or videos of the damages or losses
  • Receipts or invoices of the repairs or replacements
  • Medical records or bills (if applicable)
• Average claim approval time: The average claim approval time may vary depending on the type of insurance product and service, the complexity and severity of the claim, and the availability and quality of the information and documents provided by you.
• Claim customer reviews: Axis Insurance Company has received positive feedback from its customers regarding its claim process and service. Here are some of the claim customer reviews from their website:
  • “I had a great experience with Company when I filed a claim for my home insurance. They were very responsive, helpful, and professional. They processed my claim quickly and paid me fairly. I would highly recommend them to anyone looking for a reliable and trustworthy insurer.”
  • “Axis Insurance Company handled my auto insurance claim very well. They assigned me a friendly and knowledgeable adjuster who kept me updated throughout the process. They also arranged for a rental car while my car was being repaired. They settled my claim without any hassle or delay.”
  • “I was very impressed with Axis Insurance Company’s cyber insurance claim service. They provided me with a cyber risk assessment, cyber security training, breach response planning, incident response management, and cyber insurance.

Coverage Details:

The coverage details of Axis Insurance Company may vary depending on the type of insurance product and service, the level of coverage, the policy terms and conditions, and other factors. You can refer to the website or contact the customer service for more information. Here are some of the general coverage details of Axis Insurance Company:

• Policy exclusions: These are the situations or events that are not covered by the policy. Some of the common policy exclusions are:
  • Intentional or fraudulent acts by the insured or their representatives.
  • War, terrorism, nuclear, biological, or chemical hazards.
  • Wear and tear, deterioration, or depreciation of the property or item.
  • Governmental action, seizure, or confiscation.
• Coverage limits: These are the maximum amounts that the policy will pay for a covered loss or claim. Some of the factors that affect the coverage limits are:
  • The type and value of the property or item insured.
  • The nature and extent of the damages or losses.
  • The deductible and co-payment chosen by the insured.
  • The policy limit and sub-limit specified in the policy.
• Deductibles: These are the amounts that the insured has to pay out of pocket before the policy pays for a covered loss or claim. Some of the factors that affect the deductibles are:
  • The type and value of the property or item insured.
  • The nature and extent of the damages or losses.
  • The coverage limit and co-payment chosen by the insured.
  • The deductible option specified in the policy.
• Add-ons or riders: These are the optional features or benefits that can be added to the policy for an additional premium. They can enhance or modify the coverage, terms, or conditions of the policy. Some of the common add-ons or riders are:
  • Waiver of premium: This waives the premium payment if the insured becomes disabled or dies
  • Guaranteed insurability: This allows the insured to increase their coverage without medical underwriting.
  • Accelerated death benefit: This pays a portion of the death benefit if the insured is diagnosed with a terminal illness
  • Extended reporting period: This extends the time period for reporting claims after the policy expires.

Axis Insurance Company History:

• History and founding year: Axis Insurance Company was founded in 2001 as part of the Axis Capital group. It is headquartered in Alpharetta, Georgia, and operates in the United States, Canada, Europe, and Singapore.
• CEO and leadership team: Vincent C. Tizzio is the President and CEO of Axis Insurance Company since May 2023. He joined Axis in January 2022 as Senior Advisor – Insurance Market Strategy. He has over 30 years of experience in the insurance industry and previously served as Executive Vice President and Head of Global Specialty. The other members of the leadership team of Axis Insurance Company are:
  • Peter Vogt, Chief Financial Officer.
  • Conrad D. Brooks, General Counsel.
  • Noreen McMullan, Chief People Officer.
  • David Phillips, Chief Investment Officer.
  • Keith Schlosser, Global Chief Information Officer.
  • Dan Draper, Group Chief Underwriting Officer.
• Annual report: The latest annual report of Axis Capital Holdings Limited, the parent company of Axis Insurance Company, is available on their website. The report covers the financial performance, business strategy, risk management, corporate governance, and social responsibility of the group for the year 2022. According to the report, Axis Capital had a net income of $495 million, a return on equity of 9.7%, and a combined ratio of 95.6% in 2022.
• Financial stability ratings: Axis Insurance Company has an A (Excellent) rating from AM Best, indicating its strong financial strength and ability to meet its obligations to policyholders. It also has an A+ (Strong) rating from Standard & Poor’s and an A (Stable) rating from Fitch Ratings.  management.
• Market share and company size: Axis Insurance Company is one of the leading specialty insurers in the world, offering a range of insurance products and services to various industries and customers. According to AM Best, Axis Insurance Company had a total gross premium written of $8.2 billion in 2022, ranking it as the 21st largest property/casualty insurer in the United States.

Axis Insurance Company Educational Resources:

Here are some of the educational resources that Axis Insurance Company offers:

• Blog articles: Axis Insurance Company publishes blog articles on its website that cover topics such as cyber risk, renewable energy, aviation insurance, motorsports insurance, and more.
• How-to guides: Axis Insurance Company provides how-to guides that explain the basics of insurance and how to choose the right coverage for your needs..
• Insurance glossary: Axis Insurance Company offers an insurance glossary that defines and explains the common terms and concepts used in the insurance industry.
• Webinars or workshops: Axis Insurance Company hosts webinars or workshops that provide in-depth information and education on various insurance topics and issues. The webinars or workshops feature presentations, discussions, and Q&A sessions with Axis Insurance Company’s experts and partners. You can register for the upcoming webinars or workshops on their website.

Employment & Careers:

• Job openings: Axis Insurance Company has various job openings for different positions and locations. You can browse the current job openings on their website or on Indeed. Some of the job openings that I found are:
  • Assistant Underwriter – Property in Alpharetta, GA
  • Claims Specialist – Professional Liability in New York, NY
  • Senior Actuarial Analyst in London, UK
  • Cyber Risk Engineer in Singapore
  • Marketing Manager in Sydney, Australia
• Internship opportunities: Axis Insurance Company offers internship opportunities for students and graduates who are interested in learning about the insurance industry and gaining hands-on experience. You can apply for the internship program on their website or on Indeed. Some of the internship opportunities that I found are:
  • Underwriting Intern – Casualty in Chicago, IL
  • Claims Intern – Cyber & Technology in San Francisco, CA
  • Actuarial Intern – Reinsurance in Zurich, Switzerland
  • Finance Intern – Accounting in Dublin, Ireland
  • Human Resources Intern – Talent Acquisition in Bermuda
• Employee benefits: Axis Insurance Company offers a comprehensive and competitive benefits package to its employees. The benefits include health and welfare benefits, retirement savings plans, paid time off, flexible work arrangements, tuition reimbursement, employee assistance program, wellness program, charitable giving program, and more. You can learn more about the employee benefits on their website or on Indeed.
• Company culture: Axis Insurance Company has a company culture that is based on its core values of integrity, excellence, collaboration, innovation, and accountability. The company fosters a diverse, inclusive, and respectful work environment where employees can grow and thrive. The company also encourages employees to participate in various events and activities that promote teamwork, learning, and fun. You can read more about the company culture on their website or on Indeed.

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