Berkley Insurance Company is one of the leading commercial lines property and casualty insurers in the United States. It is part of the W. R. Berkley Corporation, a Fortune 500 company that has been in the insurance industry since 1967. Berkley Insurance Company offers specialized insurance solutions for various industries, products, and regions through its 50+ businesses worldwide.
The Company is committed to providing excellent service and innovative solutions to its customers, distribution partners, employees, and shareholders. It operates with integrity, innovation, and responsibility, guided by its core principles of doing right, embracing innovation, acting responsibly, and believing that everything counts and everyone matters. Berkley Insurance Company has a strong financial position, with an A+ (Superior) rating from A.M. Best Company and an A+ (Strong) rating from Standard & Poor’s.
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Berkley Insurance Company Basic Information:
| Information | Details |
|---|---|
| Phone Number | (855) 663-8551 for clients and (855) 663-8550 for agents |
| Address | 475 Steamboat Road, Greenwich, CT 06830 |
| Customer Service Contact | service@berkleyone.com for Home, Auto, Collectibles & Liability1 or customerservice@berkleyfs.com |
| Policy Details | Policies are underwritten on behalf of Berkley member insurance companies that are rated A+ (Superior), Financial Size Category XV by A.M. Best Co. |
| Email Address | service@berkleynet.com |
| Fax Number | Not available |
| Operating Hours | Monday – Friday 9:30 AM – 5:30 PM ET |
Berkley Insurance Company Services & Products:
The Company offers a wide range of services and products to meet the diverse needs of its customers. Here are some brief details about the types of insurance offered, special packages or bundled services, international coverage, and temporary or short-term policies:
- Types of insurance offered: Berkley Insurance Company provides specialized insurance solutions for various industries, products, and regions through its 50+ businesses worldwide. Some of the industries that Berkley Insurance Company serves include life sciences, energy, construction, healthcare, hospitality, transportation, and more.
- Special packages or bundled services: Berkley Insurance Company offers customized insurance solutions that are tailored to the specific needs of each customer. For example, Berkley Product Protection offers comprehensive coverage and 24/7 risk mitigation and crisis management support for businesses that face product contamination, product recall, and product liability events.
- International coverage: Berkley Insurance Company has a global presence with more than 190 office locations worldwide. Berkley can provide insurance solutions for customers who operate in different countries and regions, such as Europe, Asia, Latin America, Canada, and Australia.
- Temporary or short-term policies: Berkley Insurance Company can provide temporary or short-term policies for customers who need insurance coverage for a limited period or a specific project. For example, Berkley can provide clinical trial liability insurance for life sciences companies that conduct clinical trials in different countries.
Berkley Insurance Financial Details:
Here are some financial details about Berkley Insurance Company that you might be interested in:
- Premium costs: Berkley Insurance Company does not publish information about its premium costs on its website. However, you can request a quote from one of its specialized businesses or agents to get an estimate of the premium for the insurance coverage you need.
- Payment options: Berkley Insurance Company offers various payment options for its customers, such as online, electronic debit, mail, or overnight. You can pay online through the Biller Direct service, which allows you to make a single payment or enroll to pay installments online. If you prefer to pay by mail, you can send your payment to the following addresses:
- For new business down payments: Berkley Specialty Insurance CO., PO Box 371329, Pittsburgh, PA 15250-7329
- For renewal down payments and installments: Berkley Insurance Company Direct Bill Payments, PO Box 639807, Cincinnati, OH 45263-9807
- Discounts and promotional offers: Berkley Insurance Company does not publish information about discounts or savings opportunities on its website. However, you may be able to get discounts or special offers from some of its specialized businesses or agents depending on the type of insurance coverage you need and your eligibility criteria. For example, Berkley One, which offers personal insurance solutions for high-net-worth individuals, provides discounts for bundling home and auto policies, installing smart home devices, having a clean driving record, and more.
- Claim payout ratio: Berkley Insurance Company does not disclose its claim payout ratio on its website. However, according to Fitch Ratings, Berkley Insurance Company has a strong financial position and a favorable business profile relative to industry peers. Fitch Ratings also states that Berkley Insurance Company has a strong underwriting and pricing discipline and a favorable pricing environment in most commercial lines.
Berkley Insurance Claims:
| Information | Details |
|---|---|
| Claim process | Berkley Insurance Company offers various ways to report a claim, depending on the type of insurance and the situation. Customers can report a claim online, by phone, by email, or by fax. Customers can also contact their independent agent for assistance. Berkley Insurance Company assigns a claims specialist to each claim, who will contact the customer promptly and guide them through the process. |
| Claim status | Customers can request an update on their previously reported claim by clicking on the Claims Status box on the Berkley Canada website. Customers can also use the Medical Bill Lookup tool on the Berkley Net website to find the status of a medical bill in minutes. Alternatively, customers can contact their claims specialist or independent agent for more information about their claim status. |
| Required documents for claims | The required documents for claims may vary depending on the type of insurance and the nature of the loss. However, some common documents that customers may need to provide are: – A certified copy of the insured individual’s death certificate (for life insurance claims) – The policyholder’s original policy documents – The claim form provided by Berkley – Any additional documentation requested by Berkley, such as photos, receipts, estimates, medical records, etc. |
| Average claim approval time Berkley | y Insurance Company does not publish an average claim approval time on its website. However, according to customer reviews and ratings, Berkley Insurance Company provides efficient and fast claims processing and support. Customers can expect that a Berkley Insurance Company claims specialist will contact them promptly after reporting a claim, usually within 24 hours or less. Customers can also expect that Berkley Insurance Company will issue payments for approved claims promptly. |
| Claim customer reviews Berkley | y Insurance Company has received positive customer reviews and feedback for its claims service. Customers have praised the company for its honesty, integrity, professionalism, communication, speed, and empathy. Customers have also expressed satisfaction with the company’s expertise, options, and quality of repairs. Some examples of customer reviews are: – “Thank you for your honesty and integrity. |
Berkley Insurance Company History:
- History and founding year: Berkley Insurance Company was founded in 1967 by William R. Berkley, who currently serves as Executive Chairman of W. R. Berkley Corporation, the parent company of Berkley Insurance Company and other insurance businesses. Berkley Insurance Company started as a small investment management firm and grew into one of the largest commercial lines property and casualty insurers in the United States.
- CEO and leadership team: The current President and Chief Executive Officer of W. R. Berkley Corporation is W. Robert Berkley, Jr., who succeeded his father William R. Berkley on October 31, 201. The leadership team of W. R. Berkley Corporation consists of 12 executive officers, including the Executive Chairman, the President and CEO, the Chief Financial Officer, the Chief Operating Officer, and another senior vice president.
- Annual report: The annual report of W. R. Berkley Corporation for the year ended December 31, 2022, is available in both PDF and ESEF Reporting Package formats on its website. The annual report provides information about the company’s financial performance, business strategy, risk management, corporate governance, and social responsibility.
- Financial stability ratings: W. R. Berkley Corporation and its insurance subsidiaries have strong financial stability ratings from various rating agencies. The property/casualty operating subsidiaries of W. R. Berkley Corporation, including Berkley Insurance Company, have an Insurer Financial Strength rating of ‘AA-’ (Very Strong) from Fitch Ratings, with a Stable Outlook. They also have an Insurer Financial Strength rating of ‘A+’ (Superior), Financial Size Category XV by A.M.
- Market share and company size: According to its annual report, W. R. Berkley Corporation had a total revenue of $9.4 billion and a gross written premium of $10.7 billion in 2022. The company also had total assets of $33.9 billion and total equity of $6.8 billion as of December 31, 2022. W. R. Berkley Corporation is ranked 397th on the Fortune 500 list of the largest U.S. corporations by revenue in 2023.
Customer Experiences:
Here is some information about Berkley Insurance Company customer experience that you might be interested in:
- Customer reviews and ratings: Berkley Insurance Company has received positive customer reviews and ratings from various sources. For example, the company has an A+ (Superior) rating from A.M. Best, a global credit rating agency focused on the insurance industry. The company also has a 4.5 out of 5 stars rating from Trusted Choice, an independent insurance agency network that provides expert reviews of insurance companies.
- Testimonials: Berkley Insurance Company has also received positive testimonials from its customers and partners. For example, one customer said: “Thank you for your honesty and integrity. It is heartwarming to deal with a company with strong moral principles.
- Complaints and resolutions: Berkley Insurance Company has a complaint management process that aims to resolve any issues or concerns that customers may have with the company’s products or services.
Berkley Insurance Company Online & Tech Features:
| Feature | Details |
|---|---|
| Mobile app features and reviews Berkley | y Insurance Company has two mobile apps for its customers: Berkley One and BHGUARD Ins. Co. Mobile App. The app allows users to view policy and auto ID information, pay bills, start a claim, contact their agent, and get priority service. |
| Online Account Management Berkley | y Insurance Company offers various online portals or websites for its customers to manage their policies, billing, claims, and other services. For example, customers can use the BerkleyNet website to make payments, report claims, register accounts, view documents, access loss runs, and more. |
| Digital claim filing options | Berkley Insurance Company offers various ways to file a claim online or digitally depending on the type of insurance and the situation. Customers can report a claim online by filling out a form on the Berkley Net website, the Berkley One website, or the Berkley Southeast website. |
| Chat support or AI-assisted help Berkley | Berkley Insurance Company provides chat support or AI-assisted help for its customers through various channels. Customers can also use the Live Chat feature on the BHGUARD Ins—Co. Mobile App to get instant help from a customer service team member |
Berkley Insurance Employment & Careers:
- Job openings: Berkley Insurance Company has various job openings for different positions, locations, and businesses. You can explore the career opportunities on the Berkley website or the Berkley Careers Center website. You can also find job listings on other websites, such as Indeed, BeBee, or LinkedIn.
- Internship opportunities: Berkley Insurance Company offers internship opportunities for students and recent graduates who are interested in learning about the insurance industry and gaining hands-on experience. Some of the businesses that offer internships are Berkley Agribusiness, Berkley Environmental, Berkley One, and Berkley Technology Services.
- Employee benefits: Berkley Insurance Company provides comprehensive and competitive employee health benefits that help its employees stay healthy, feel secure, and maintain a work/life balance. Some of the benefits include medical, dental, vision, life, disability, flexible spending accounts, health savings accounts, 401(k), profit sharing, employee stock purchase plans, employee assistance programs, and more.
- Company culture: Berkley Insurance Company’s culture is defined by its founder, William R. Berkley, an innovator and leader in the insurance industry. The company emphasizes a people-first approach to its employees, partners, and customers.
Berkley Insurance Coverage Details:
- Job openings: Berkley Insurance Company has various job openings for different positions, locations, and businesses. You can explore the career opportunities on the Berkley website or the Berkley Careers Center website.
- Internship opportunities: Berkley Insurance Company offers internship opportunities for students and recent graduates who are interested in learning about the insurance industry and gaining hands-on experience. Some of the businesses that offer internships are Berkley Agribusiness, Berkley Environmental, Berkley One, and Berkley Technology Services. You can apply for internships on the Berkley Careers Center website or contact the specific business directly.
- Employee benefits: Berkley Insurance Company provides comprehensive and competitive employee health benefits that help its employees stay healthy, feel secure, and maintain a work/life balance.
- Company culture: Berkley Insurance Company’s culture is defined by its founder, William R. Berkley, an innovator and leader in the insurance industry.
FAQs:
Who is the owner of Berkley insurance?
- Led by our Executive Chairman, founder, and largest shareholder, William. R. Berkley, and our President and Chief Executive Officer, W. Robert Berkley, Jr., W. R.
Where is the headquarters of the Wr Berkley Insurance Company?
- The company operates in North America, Latin America, Europe, and Asia. W. R. Berkley is headquartered in Greenwich Connecticut, the US.
How many locations does WR Berkley have?
- Berkley is headquartered in Old Greenwich, CT and has 51 office locations located throughout the US. See if W. R. Berkley is hiring near you.
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Hi there, I’m zack, and I’m an experienced blogger with a deep passion for technology. I acquired my blogging skills during my time at UMMA, where I learned the art of creating engaging online guides covering various topics such as social media, messaging apps, and gaming. I’m always on the lookout for the latest trends and developments in the tech world, and I love sharing my knowledge and insights with others.