BusinessFirst Insurance Company(Florida)Overview: Contacts,Products and Services, Claims , Finances, Ratings, Reviews,Resolutions, Affiliations and Partnerships .

Welcome to the world of BusinessFirst Insurance Company, a company that has redefined the insurance industry. In this article, we will take you on a journey through the various aspects of BusinessFirst Insurance Company, providing you with all the information you need to make an informed decision.

BusinessFirst Insurance Company

A Brief Introduction to BusinessFirst Insurance Company

BusinessFirst Insurance Company specializes in offering workers’ compensation insurance to businesses and professional firms in several states.

They serve Florida, Georgia, Indiana, Kentucky, North Carolina, South Carolina, Tennessee, and Virginia. This means they help companies in these places get the right insurance for their workers.

A Brief History

The history of BusinessFirst is a tale of growth and stability. Established in 2003, the company has steadily expanded its reach and offerings. It started as a small venture and is now a renowned name in the insurance industry.

Available Contacts

BusinessFirst Insurance Company’s corporate office is at:

201 E. Pine St., Suite 300 Orlando, FL 32801 United States

You can call the main office at (407) 839-4400.

They also have offices in:

  • Georgia
  • Indiana
  • Kentucky
  • North Carolina
  • South Carolina
  • Tennessee
  • Virginia

To get in touch with these offices, visit their website.

If you want to find a local BusinessFirst Insurance Company agent, use their online agent locator tool.

You can also reach them by email at (email protected)

BusinessFirst Insurance Company

Benefits of Joining This Company

Joining BusinessFirst Insurance Company comes with many benefits, such as:

  1. Financial Stability: BusinessFirst is financially strong with an A- (Excellent) rating from A.M. Best Company. You can trust that they’ll fulfill their financial commitments to policyholders.
  2. Top-Notch Customer Service: BusinessFirst is dedicated to providing exceptional customer service. They have a team of experienced professionals ready to assist you with your workers’ compensation needs.
  3. Cutting-Edge Safety Programs: BusinessFirst offers advanced safety programs to help policyholders reduce workplace accidents. These programs can also lower your workers’ compensation costs.
  4. Tailored Coverage: BusinessFirst provides various workers’ compensation coverage options to match your business’s specific needs. You won’t pay for coverage you don’t require.
  5. Competitive Rates: BusinessFirst offers competitive rates on workers’ compensation insurance. This means you can save on costs without compromising on quality coverage

Process of Joining This Company

Joining BusinessFirst Insurance Company is easy. Here are the steps:

  1. Get a Quote: Visit their website or call an agent to get a workers’ compensation insurance quote.
  2. Apply for Coverage: After getting a quote, apply for coverage by filling out an application form. You can find it on their website or ask an agent for one.
  3. Provide Documents: Once you complete the application, submit required documents. These might include your business license, payroll info, and your current workers’ compensation policy (if you have one).
  4. Pay Your Premium: When your application is approved, it’s time to pay your premium. You can do this online, over the phone, or by mail.

Products and Services

BusinessFirst Insurance Company provides a range of workers’ compensation products and services to meet policyholders’ needs:

  1. Workers’ Compensation Insurance: They offer various coverage options to safeguard policyholders from the financial impact of workplace accidents and illnesses.
  2. Safety Programs and Training: BusinessFirst provides safety programs and training to help policyholders reduce the risk of workplace accidents. These programs improve workplace safety and cut workers’ compensation costs.
  3. Risk Management Services: They offer risk management services to help policyholders identify and handle risks. These services reduce the chances of workplace accidents and minimize their impact if they occur.
  4. Claims Management Services: BusinessFirst assists policyholders in filing and tracking claims efficiently, ensuring they receive their entitled benefits promptly.

Process of Filling Claims

Filing a claim with BusinessFirst Insurance Company is straightforward:

  1. Report the Claim: Notify BusinessFirst as soon as possible. You can do it online, by phone, or by mail.
  2. Provide Necessary Info: Share key details like when and where the accident or illness occurred and any witness names.
  3. Cooperate with the Adjuster: The claims adjuster will investigate to check if your policy covers the claim.
  4. Give Additional Info: If needed, the adjuster might request more details, like medical records or repair estimates.
  5. Claim Decision: Once the investigation is done, the adjuster will decide. If it’s approved, you’ll receive payment from BusinessFirst Insurance C

Ratings, Reviews, Complaints, and Resolutions

BusinessFirst Insurance Company holds a strong reputation in the insurance world. They earn an A- (Excellent) rating from A.M. Best Company, a top insurance rating agency. This rating shows their financial stability and good claims track record.

Customers also hold BusinessFirst Insurance Company in high regard. On Trustpilot, a website for business reviews, they have an impressive 4.5 out of 5-star rating. Policyholders praise their competitive rates, top-notch customer service, and quick claims handling.

Like any company, BusinessFirst Insurance Company isn’t without complaints. Some policyholders express frustration with the claims process. They find it slow and a bit complicated. Others feel the claims adjusters could be more helpful.

It’s important to remember that the number of complaints relative to the number of policyholders is small. Overall, BusinessFirst Insurance Company enjoys a good reputation and is a trustworthy choice for workers’ compensation insurance.

To address any issues with BusinessFirst Insurance Company:

  1. Contact Customer Service: Reach out to their customer service department. They might swiftly resolve your concern.
  2. File a Complaint: If needed, submit a complaint to your state’s insurance department. They can investigate and assist in resolution.
  3. Consider Legal Help: When all else fails, hiring an attorney might be necessary to help resolve the matter

Affiliation and Partnerships

BusinessFirst Insurance Company

BusinessFirst Insurance Company is a part of RetailFirst Holdings, Inc., a publicly traded company (NASDAQ: RF). RetailFirst Holdings, Inc. offers various financial services to businesses and individuals, including workers’ compensation insurance, employee benefits, and financial services.

BusinessFirst Insurance Company partners with several organizations, notably the National Federation of Independent Business (NFIB), the largest small business advocacy group in the United States. BusinessFirst is the NFIB’s chosen workers’ compensation insurance provider.

They also collaborate with:

  • The National Restaurant Association
  • The American Hotel and Lodging Association
  • The Associated Builders and Contractors
  • The National Association of Home Builders
  • The National Retail Federation

These partnerships enable BusinessFirst to provide its products and services to a wide array of businesses and industries.

In addition to corporate partnerships, BusinessFirst Insurance Company also teams up with charitable organizations. Notably, they are a national sponsor of the American Red Cross.


Q: What types of insurance does BusinessFirst offer? A: BusinessFirst provides a wide range of insurance, including auto, home, business, and health insurance.

Q: How can I file a claim with BusinessFirst? A: Filing a claim with BusinessFirst is simple. Visit their website, navigate to the claims section, and follow the instructions provided.

Q: Are there any discounts available for policyholders? A: Yes, BusinessFirst offers various discounts for policyholders. These may include safe driver discounts, multi-policy discounts, and more.

Q: What sets BusinessFirst apart from other insurance companies? A: BusinessFirst’s commitment to exceptional customer service, competitive rates, and a wide range of coverage options makes it stand out in the industry.

Q: Can I find BusinessFirst agents near me? A: Yes, BusinessFirst has a network of local agents and offices to provide personalized service and support.

Q: How does BusinessFirst contribute to the community? A: BusinessFirst is actively involved in various community and charitable initiatives. They believe in giving back and making a positive impact.


In conclusion, BusinessFirst Insurance Company is more than just an insurance provider; it’s a partner you can trust. With a rich history, a wide array of products, and a commitment to excellence, BusinessFirst is a name you can rely on. If you’re considering insurance options, BusinessFirst should be at the top of your list.

Spread the love