Can I Use Medicaid at Visionworks? Answers on Plan Acceptance and Eligibility

Can I Use Medicaid at Visionworks?
Can I Use Medicaid at Visionworks? | photo courtesy of | Source: Facebook


Visionworks is a major provider of eye care services and products in the United States, operating over 700 retail locations across 40 states and Washington, D.C.

They offer eye exams, prescription eyewear, contact lenses, sunglasses, and accessories.

For those seeking new glasses or needing a prescription update, one common question is whether Visionworks accepts Medicaid insurance coverage.

Medicaid is a public health insurance program that provides coverage to qualifying low-income individuals and those with disabilities.

Vision coverage under Medicaid varies between states.

For children under 21, eye exams and vision services like glasses are covered as part of the Early and Periodic Screening, Diagnostic, and Treatment (EPSDT) benefit.

However, routine adult vision coverage is not mandated by Medicaid at the federal level past age 21, unless deemed medically necessary.

So standard vision benefits through Medicaid for adults are determined on a state-by-state basis.

In this article, we will explain whether Visionworks accepts Medicaid and what factors affect the coverage and availability of vision services at Visionworks.

Visionworks and Medicaid by State

The key element in determining if Visionworks takes Medicaid is the state where you reside.

Visionworks participates in numerous vision insurance plans, including Medicaid programs, across its hundreds of retail locations.

However, exact plan acceptance and covered services differ by state and individual store.

You should directly contact your neighborhood Visionworks to learn if they participate in your specific Medicaid program and what vision care benefits it includes.

To find the nearest Visionworks, you can use the store locator on their website or call their customer service line.

Additionally, visiting the site, selecting your state, and researching details around its Medicaid vision advantages is advisable.

This will provide clarity around your particular state’s Medicaid vision coverage and help set accurate expectations when inquiring with Visionworks about plan acceptance and coverage details.

Visionworks and Medicaid by Eligibility

What Determines Medicaid Vision Coverage Eligibility at Visionworks?

  • For children under 21, vision services like exams, glasses, and contact lenses are covered by Medicaid under the Early and Periodic Screening, Diagnostic, and Treatment (EPSDT) program. This includes medically necessary care to correct or improve a health condition.
  • For adults over 21, routine vision coverage through Medicaid varies greatly. Federal law does not mandate adult vision benefits unless deemed medically necessary.

Some exceptions where adults may receive coverage are:

  • Certain disability conditions that impact vision, e.g. glaucoma, cataracts, diabetic retinopathy
  • Pregnancy
  • Elderly patients
  • Those living in nursing home facilities

To find out if you qualify for any vision coverage through Medicaid at Visionworks:

  • Check with your Medicaid case worker about benefits
  • Consult with your eye doctor about medical necessity
  • Be prepared to provide documentation related to age, income, disability status, medical condition
  • Obtain any required referrals or prior authorizations from your primary care or eye doctor

The requirements to receive adult vision coverage through Medicaid are state-dependent and often stringent.

Having detailed information about your specific circumstances is key when inquiring about eligibility.


Visionworks and Medicaid by Medical Necessity

What is considered medically necessary for vision care under Medicaid?

To receive adult vision coverage through Medicaid at Visionworks, services must meet medical necessity criteria, which may include:

  • Having an impairment in the ability to see, read, work, or do daily tasks due to a vision issue
  • A diagnosed medical condition affecting vision, e.g. diabetes, hypertension, macular degeneration
  • Failed improvement after trying alternatives like new glasses, contacts, or medication
  • A prescription from an eye doctor detailing the needed service type, frequency, and duration

If deemed medically necessary, prior authorization is usually required.

  •  Letter from eye doctor explaining medical need
  • Treatment plan outlining service specifics (type, costs, frequency)
  • A letter from a primary care doctor connecting medical condition to vision issue
  • Copies of vision records, tests, and prescriptions showing vision status
  • Eligibility documentation like income, disability status, and insurance

The authorization request is sent to the state Medicaid agency or a third-party administrator for review.

Once approved, Visionworks services can be accessed within the benefit limits and copays of your specific plan.

However, it’s important to note that requests may take weeks or even months for a decision.

In cases of denial, appealing the decision or exploring alternative payment options are viable next steps.

Tips on How to Find Affordable Vision Services

Alternative Options for Affordable Vision Services at Visionworks

  • Visionworks promotions: Discounts and deals on vision products and services through current promotions and coupons found on their website and email newsletter
  • Visionworks Protect offers a one-year warranty, free adjustments, and free cleanings for glasses and contacts through Visionworks’ protection program. Details are available on their website.
  • Visionworks CareCredit:  Financing and payment plans for vision expenses through a CareCredit healthcare credit card. Offers no interest or low interest. Apply through CareCredit’s website.
  • Visionworks VSP: Vision insurance benefits and coverage for individuals and families through VSP’s vision plans. Includes exams, glasses, and contacts; some plans start at $13/month. Available plan details are on VSP’s website.


Visionworks offers quality eye exams and eyewear, but Medicaid acceptance and coverage vary. To determine if your Medicaid plan is accepted and what vision services are included:

  • Check with your local Visionworks, as Medicaid acceptance differs by location
  • Confirm with your Medicaid caseworker which vision benefits you qualify for
  • Consult your eye doctor about medical necessity requirements

Coverage eligibility depends on:

  • Your state of residence
  • Age (21+ has limited benefits)
  • Qualifying disability or medical conditions

If your Medicaid plan has limited adult vision benefits, additional options to lower costs include:

  • Visionworks promotions and coupons
  • Visionworks protection plans
  • Applying for CareCredit healthcare financing
  • Enrolling in VSP individual insurance (starts at $13/month)

With Medicaid policies differing by state and plan, verifying your specific coverage eligibility and alternatives for affordability in advance is key to accessing Visionworks vision services.

Frequently Asked Questions About Does Visionworks Accept Medicaid?

Here are some common FAQs with answers about whether Visionworks accepts Medicaid:

Does Visionworks accept Medicaid?

While Vision Works accepts Medicaid coverage in numerous locations, acceptance can fluctuate between states and individual stores.

It’s best to check with your local store directly to confirm if they accept your specific Medicaid plan.

What vision services does Medicaid cover at Vision Works?

Medicaid covers eye exams, glasses, and other necessary vision care for those under 21 through the EPSDT benefit.

Coverage for adults 21 and older varies greatly depending on the state, plan, eligibility criteria, and medical necessity.

Contact your Medicaid plan or Vision Works store for specifics.

Does Visionworks accept Medicaid for adults?

Medicaid limits and varies routine adult vision services coverage after age 21 by state. It covers vision care when medically necessary.

Check eligibility criteria for any exceptions that may apply to you for medical conditions, disability, pregnancy, age, or facility residence.

How do I secure Medicaid approval for Visionworks care?

For Medicaid vision coverage, submit a prior authorization with medical records, treatment plans, eligibility status, and doctor’s letters.

Approval time can take weeks or months.

What if Medicaid won’t cover my vision care at Visionworks?

If Medicaid denies your insurance coverage claim, consider promotional discounts, protection plans, financing through CareCredit, or enrolling in VSP individual vision insurance.

These can provide alternate, affordable options for those with limited or no standard Medicaid vision benefits.

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