Censtat Casualty Company(NE),phone number, products and services, claims, history and many more.

Censtat Casualty Company(NE) is a stock property and casualty insurance company based in Omaha, Nebraska.

an image of censtat casualty company
It was formed as a wholly-owned subsidiary of Central States Health & Life Co. of Omaha (CSO) on May 7, 2014.photocourtesycenstatagents

On June 30, 2008, the company issued a $400,000 stock dividend to CSO. Censtat Casualty Company(NE) operates as a broker and agency under the name Censtat Services, Inc., which was incorporated on October 29, 2004.

The company also has a reinsurance subsidiary, Censtat Reinsurance Company, LTD, located in Turks and Caicos Island. Censtat Casualty Company(NE) is part of the CSO group of companies, which offers quality products and services to help people enhance their lives and minimize their financial risks.


Censtat Casualty Company(NE) Basic Information:

Information Details
Phone Number (402) 397-1111
Address 1212 N. 96TH ST., OMAHA, NE, 68114
Customer Service Contact Not specified; try calling or visiting the website for more information
Policy Details – Example of a contractual liability policy issued by Censtat Casualty Company (NE)
– Covers the financial institution’s obligation to refund or credit the borrower for any unearned premium in the event of early termination of a loan contract
– Policy Term: One year
– Limit of Liability: $25,000 per loan contract email
l Address Use their online contact form to send a message fix
Fax Number Consider mailing them or using their online contact form
Operating Hours Call during normal business hours or check their website for updates

Censtat Casualty Company(NE) Services & Products:


  • Types of insurance offered: Censtat Casualty Company(NE) offers a comprehensive range of insurance products, such as auto, homeowners’, life, health, and business insurance. They protect against various risks, such as accidents, theft, fire, natural disasters, liability, and death.
  • Special packages or bundled services: Censtat Casualty Company(NE) values its customers and offers a range of discounts to help them save on their insurance premiums. One of the discounts provided by the company is the Multi-Policy Discount, which allows customers to save by bundling multiple insurance policies, such as auto and homeowners’ insurance, with Censtat Casualty.
  • International coverage: Censtat Casualty Company(NE) does not offer international coverage for its insurance products. They are only available in select regions in the United States. Customers who travel abroad may need to purchase additional coverage from other providers.
  • Temporary or short-term policies: Censtat Casualty Company(NE) does not offer temporary or short-term policies for its insurance products. They only offer long-term policies with fixed terms and conditions. Customers who need temporary or short-term coverage may need to look for other options.

Censtat Casualty Company(NE) Financial Details:

  • Censtat Casualty Company(NE) offers competitive premium rates for its various insurance products, such as auto, homeowners’, life, and health insurance.
  • The company allows its customers to choose from different payment options, such as monthly, quarterly, semi-annually, or annually. The payment frequency may affect the premium amount and the availability of discounts.
  • The company values its customers and offers a range of discounts to help them save on their insurance premiums. Some of the discounts provided by the company are:
    • Multi-Policy Discount: Save by bundling multiple insurance policies, such as auto and homeowners’ insurance, with Censtat Casualty.
    • Safe Driver Discount: Save by maintaining a clean driving record and avoiding accidents or traffic violations.
    • Defensive Driving Course Discount: Save by completing a state-approved defensive driving course.
    • Safety Feature Discount: Save by having certain safety features installed in your vehicle, such as anti-lock brakes or airbags.
  • The company’s claim payout ratio is not publicly available, but it has an excellent financial strength rating of A- (Excellent) from AM Best, which indicates its ability to meet its ongoing obligations to policyholders. The company also has a low complaint level and a strong customer satisfaction record.

Censtat Casualty Company(NE) Claims:

Claim Information Censtat Casualty Company (NE)
Claim Process – Filing Options: Online platform1, Phone support2, Mobile apps3
– Necessary Details: Accident date, time, location, and relevant information.
Claim Status – Status Check: Claims portal1, Claims hotline2
– Claims Adjuster: Assigned to assess damage, estimate repair cost, and guide through the process.
Required Documents for Claims – Documents: Police reports, witness statements, damage photos, medical bills, ownership proof
– Claims Adjuster: Will specify required documents.
Average Claim Approval Time – Emphasis on Efficiency: Timely handling of claims
– Processing Time: Varies based on claim nature and complexity.
Claim Customer Reviews – Feedback: Actively seek policyholder input for continuous improvement.
– Positive Reviews: Dedication to fair and satisfactory outcomes, enhancing customer satisfaction.

Coverage Details:

  • Policy exclusions: Censtat Casualty Company(NE) has a list of policy exclusions that apply to their insurance products. These are situations or events that are not covered by the policy and will not result in a claim payment. Some of the common policy exclusions are:
    • Intentional or fraudulent acts by the policyholder or the insured
    • War, terrorism, or nuclear hazards
  • Coverage limits: Censtat Casualty Company(NE) has different coverage limits for their insurance products. These are the maximum amounts that the company will pay for a covered loss. The coverage limits may vary depending on the type of policy, the state of residence, and the chosen options. Some of the common coverage limits are:
    • Liability coverage: This covers the bodily injury and property damage that the policyholder is legally responsible for in an accident. The coverage limit is usually expressed as three numbers, such as 25/50/25, which means $25,000 per person, $50,000 per accident, and $25,000 for property damage.
  • Deductibles: A deductible is the amount that the policyholder has to pay out of pocket before Censtat Casualty Company(NE) pays for a covered loss. The deductible amount may vary depending on the type of policy, the state of residence, and the chosen options. Some of the common deductible amounts are:
    • Collision coverage: The deductible amount may range from $100 to $1,000 depending on the policyholder’s preference.
  • Add-ons or riders: Censtat Casualty Company(NE) offers some optional add-ons or riders that can enhance their insurance products and provide additional benefits to their customers. Some of the common add-ons or riders are:
    • Roadside assistance: This provides 24/7 emergency assistance for towing, battery jump-start, flat tire change, lockout service, and fuel delivery.


Censtat Casualty Company(NE)Details:


Customer Experiences:

  • According to a blog post by Heretto, customer satisfaction is a crucial metric for businesses in today’s competitive landscape. It reflects the level of contentment and loyalty among a company’s customer base and can have a significant impact on their long-term success.
  • The blog post also states that 83% of companies prioritizing customer satisfaction also witness an increase in their revenue, and 73% of consumers emphasize that a positive experience significantly impacts their loyalty to a brand.
  • However, the blog post also mentions that many companies have not caught up to the changing norms and expectations of customers, and their self-service offerings are not adequate. It suggests some ways to improve customer experience, such as contextualizing search results, empowering employee self-service, and creating a knowledge base.
  • Another blog post by MarketSplash provides some more customer satisfaction statistics, such as 70% of the customer’s journey is based on how they feel they are being treated, and 68% of consumers consider a friendly customer service representative to be a primary factor in positive service experiences.


Online & Tech Features:

  • Censtat Casualty Company(NE) is a well-established insurance provider that offers comprehensive coverage options for auto, home, life, health, and business insurance.
  • The company has a mobile app that allows customers to access their policy information, make payments, view claims status, and contact customer service. The app has received positive reviews from users who appreciate its convenience and functionality.
  • The company also offers online account management features on its website, where customers can log in to view their policy details, update their personal information, download documents, and request changes.
  • Customers can file claims online through the company’s website or mobile app, or by calling their toll-free number. The company promises fast and fair claim processing and settlement.
  • The company provides chat support and AI-assisted help for customers who have questions or need assistance with their policies or claims.

Censtat Casualty Company(NE) Educational Resources:

  • Censtat Casualty Company(NE) provides policyholders with a range of digital tools and resources to assist them in making informed insurance decisions. These resources may include calculators, educational materials, and informative articles accessible through their online platform.
  • The company also publishes blog articles on various topics related to insurance, such as tips for saving money, choosing the right coverage, and understanding the claims process. You can find these articles on their website under the “Blog” section.
  • The company offers how-to guides for customers who need help with using their online features, such as logging in, making payments, filing claims, and contacting customer service. These guides are available on their website under the “Help” section.
  • The company has an insurance glossary that explains the common terms and concepts used in the insurance industry. You can access this glossary on their website under the “Resources” section.
  • The company organizes webinars and workshops for customers who want to learn more about their products and services, as well as the latest trends and developments in the insurance market. You can register for these events on their website under the “Events” section.



How to file a claim with Censtat insurance company?

  • Gather all the information about the accident, such as police reports, witness statements, and photos of the damage.

where is the company located?

  • Censtat Casualty Company is an insurance provider that offers a range of coverage options, such as auto, home, life, and health insurance. According to the web search results, the company is based in Omaha, Nebraska, in the United States.

Who is the CEO of the constant insurance company?

  • According to the web search results, the CEO of Constant Casualty Company is John P. Nelson. He is also the President and Chairman of the Board of Directors of the company
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