Central States Health and Life Company of Omaha(Nebraska)Overview; Contacts, Claims, Services, Ratings, Benefits and Many More

Are you on the hunt for reliable health and life insurance? Look no further. Central States Health and Life Company of Omaha has your back. We’ve got the lowdown on everything you need to know, from its history to how to join, and we’ll answer all those burning questions. So, let’s dive into the world of Central States Health and Life Company.

Central States Health and Life Company

CSO mainly sells credit life and disability insurance, and they also have debt cancellation programs. They work with business partners like car dealerships and banks to market these products. They have a whopping 500,000 policyholders, and every month they handle 23,000 insurance certificates. That’s pretty impressive!

A Brief History:

Central States Health and Life Company of Omaha (CSO) is an insurance company. They focus on debt protection. CSO started in 1932 and calls Omaha, Nebraska, home. They can do business in all states except New York. They also have operations in Guam, Saipan, and the District of Columbia.

Contact Details:

Ready to connect with Central States Health and Life Company? Here’s how:

  • Phone: You can reach them at (402) 397-1111.
  • Email: Drop them a line at https://www.cso.com/.
  • Mailing Address: Send your queries to Central States Health & Life Co. of Omaha P.O. Box 34350,Omaha, NE 68134

Services and Products:

Central States Health and Life Company of Omaha

CSO provides different insurance products and services, including:

  1. Credit Life and Disability Insurance: These plans offer financial protection for borrowers and their families in case of death or disability.
  2. Debt Cancellation Programs: These programs assist borrowers in paying off debts if they face unemployment or disability.
  3. Medicare Supplement Insurance: These plans fill gaps in Medicare coverage, like deductibles and copays.
  4. life insurance: CSO offers various life insurance products for individuals and families, including whole life, term life, and universal life insurance.
  5. Disability Income Insurance: This coverage replaces a portion of your income if you become disabled and can’t work.
  6. Long-Term Care Insurance: This insurance helps cover the costs of long-term care, such as nursing home care.

CSO also provides additional products like dental, vision, and hearing insurance.

Premium Costs, Payment options, discounts and promotional offers:

You can check the premium costs, payment options, discounts, and promotional offers on Central States Health and Life Company of Omaha’s website.

On their website, you’ll find details about CSO’s insurance products and services, which include credit life and disability insurance, debt cancellation programs, Medicare Supplement insurance, life insurance, disability income insurance, and long-term care insurance.

The website also mentions that CSO provides discounts and promotional offers like household premium discounts, speedy claims processing, and hassle-free automatic filing.

Ratings, Reviews, Complaints and Resolutions:

Ratings for Central States Health and Life Company of Omaha (CSO) are as follows:

  • AM Best: A- (Excellent)
  • Better Business Bureau: A+

In terms of reviews, on ConsumerAffairs.com, CSO has received a rating of 3.5 out of 5 stars.

While CSO has had some complaints from policyholders over the years, the most common issues involve claim processing delays and difficulty in reaching customer service representatives.

However, CSO has a strong record of resolving customer complaints fairly and swiftly. They have a dedicated customer service team responsible for investigating and resolving customer complaints. Additionally, CSO has an established customer complaint review process to ensure the fair and efficient handling of all complaints.

Affiliates and Partnerships:

Central States Health and Life Company of Omaha (CSO) has several affiliates and partnerships, which include:

  1. Censtat Life Assurance Company: This is a wholly-owned subsidiary of CSO. It operates as a stock reinsurance corporation, offering reinsurance services to CSO and various other insurance companies.
  2. Censtat Casualty Company: Another wholly-owned subsidiary of CSO, Censtat Casualty Company is a stock property and casualty insurance company. It provides a range of insurance products and services, including commercial auto insurance, commercial property insurance, and general liability insurance.
  3. Censtat Services, Inc.: This wholly-owned subsidiary handles marketing and administrative services for CSO and its affiliated companies.
  4. Censtat Financial, Inc.: A wholly-owned subsidiary that provides financial services to CSO and its associated companies.
  5. Censtat Reinsurance Company, LTD: This subsidiary is wholly-owned by CSO and operates as a corporation based in the Turks and Caicos Islands. It specializes in providing reinsurance services to CSO and various other insurance companies.

The Benefits of Joining:

Joining Central States Health and Life Company of Omaha (CSO) comes with several benefits, including:

  1. Financial Strength and Stability: CSO is a financially robust company, holding an A- (Excellent) credit rating from AM Best. This signifies its ability to meet its commitments to policyholders.
  2. Diverse Range of Products and Services: CSO offers a wide array of insurance products and services tailored to meet the needs of individuals and families. This includes credit life and disability insurance, debt cancellation programs, Medicare Supplement insurance, life insurance, disability income insurance, and long-term care insurance.
  3. Competitive Rates and Discounts: CSO provides competitive pricing on its products and services, along with various discounts, including household discounts and rewards for timely claims processing.
  4. Positive Reputation: CSO enjoys a good standing among policyholders. The Better Business Bureau rates it A+, and it holds a 3.5 out of 5-star rating on ConsumerAffairs.com.
  5. Dedicated Customer Service: CSO is committed to delivering top-notch customer service. The company maintains a dedicated customer service team that’s readily available to answer questions and assist with any issues.

FAQ’S:

1. What does CSO offer? CSO provides insurance products like credit life and disability insurance, debt cancellation programs, Medicare Supplement insurance, life insurance, disability income insurance, and long-term care insurance.

2. Is CSO financially stable? Yes, CSO is financially sound with an A- (Excellent) credit rating from AM Best. This ensures they can meet their commitments to policyholders.

3. Does CSO have a good reputation? Indeed, CSO enjoys a positive reputation. It holds an A+ rating from the Better Business Bureau and a 3.5 out of 5-star rating on ConsumerAffairs.com.

4. What are the benefits of joining CSO? Joining CSO brings several advantages, including access to a wide range of insurance options, competitive rates, financial stability, a strong reputation, and a commitment to excellent customer service.

5. How can I join CSO? To become a part of CSO, get in touch with an independent insurance agent or contact the company directly.

6. What are common complaints about CSO? The most frequent complaints about CSO involve delays in processing claims and challenges in reaching customer service representatives.

7. How does CSO handle customer complaints? CSO has a dedicated customer service team responsible for investigating and resolving complaints. They’ve also established a customer complaint review process to ensure fair and efficient handling of all concerns.

In Conclusion:

Central States Health and Life Company is your partner in securing your health and life. With a rich history, top-notch services, and a commitment to customer satisfaction, it’s a wise choice for your insurance needs. So, why wait? Get in touch and make the smart move towards peace of mind.

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