Charter Indemnity Company: Dallas (TX), Contacts, Claims, Reviews

Charter Indemnity Company is a subsidiary of American Financial Group, Inc., a Fortune 500 company that provides property and casualty insurance, annuity, and supplemental health products.

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Looking for a reliable and affordable insurance company in Tennessee? Check out this article about Charter Indemnity Company, a part of a Fortune 500 corporation/IMAGE CREDIT: Facebook

Charter Indemnity Company offers a variety of insurance products, such as auto, home, business, farm, and umbrella policies.

In this article, we will explore some of the features and benefits of Charter Indemnity Company, as well as how to contact them and file a claim.

Charter Indemnity Company Phone Number

One of the ways to reach Charter Indemnity Company is by phone.

You can call their toll-free number at (972) 690-5500 to speak with a customer service representative or an agent.

You can also use this number to report a claim or check the status of your policy.

The phone line is available 24/7 for your convenience.

Charter Indemnity Company Owner

As mentioned earlier, Charter Indemnity Company is a subsidiary of American Financial Group, Inc., which is headquartered in Cincinnati, Ohio.

The company was founded in 1872 by Carl Lindner Jr., who was also the chairman and CEO until his death in 2011.

His sons, Carl H. Lindner III and S. Craig Lindner are currently the co-CEOs and co-presidents of the company.

American Financial Group, Inc. has over 7,000 employees and operates in 49 states and the District of Columbia.

Charter Indemnity Company Contact Number

Besides the toll-free number mentioned above, you can also contact Charter Indemnity Company by mail or email. The mailing address for the company is:

Charter Indemnity Company P.O. Box 8360 LBJ FREEWAY, SUITE 400, OH 45201-5420

The email address for the company

You can also visit their website at:

Charter Indemnity Company Claims

If you need to file a claim with Charter Indemnity Company, you can do so

  1. online,
  2.  phone,
  3.  mail.

To file a claim online, you need to log in to your account on their website and follow the instructions.

To file a claim by mail, you can download the claim form from their website and send it to the following address:

Charter Indemnity Company Claims Department, P.O. Box 5423 Cincinnati, OH 45201-5423

You should include your policy number, contact information, and details of the incident in your claim form.

You should also attach any supporting documents, such as photos, receipts, police reports, etc.

Charter Indemnity Company Reviews

Charter Indemnity Company has received mostly positive reviews from its customers and partners.

The company has an A+ rating from the Better Business Bureau (BBB), which indicates that it has a high level of customer satisfaction and trustworthiness.

The company also has an A+ rating from A.M. Best, which is a leading credit rating agency for the insurance industry.

This means that the company has a strong financial position and the ability to meet its obligations.

Some of the common praises that customers have given to Charter Indemnity Company include:

  1. Friendly and helpful staff
  2. Fast and fair claims processing
  3. Competitive rates and discounts
  4. Flexible coverage options
  5. Easy online access and payment

Some of the common complaints that customers have raised against Charter Indemnity Company include:

  1. Delayed or denied claims
  2. Poor communication or follow-up
  3. Hidden fees or charges
  4. Policy cancellation or non-renewal
  5. Inadequate coverage or service


Charter Indemnity Company is a reputable and reliable insurance provider in Tennessee that offers a range of products and services for individuals and businesses.

The company is part of a larger corporation that has solid financial and operational performance.

The company has a good reputation among its customers and partners, but it also has some areas of improvement.

If you are interested in getting a quote or learning more about Charter Indemnity Company, you can contact them by phone, mail, email, or website.

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