Chicago Title Insurance Company(Florida)Overview; Contacts, Services, Claims, Ratings, Reviews, Benefits and Many More

Chicago Title Insurance Company (CTIC) is an American company. It offers title insurance and real estate services. It’s part of Fidelity National Financial, Inc. CTIC started in 1849. It’s one of the biggest title insurance companies in the U.S. with 10,000 employees and 1,000 offices across the country.

Chicago Title Insurance Company

 Historical Moments of Chicago Title Insurance Company

Here are some important moments in the history of Chicago Title Insurance Company:

  • In 1847, James H. Rees and Edward A. Rucker started the first land title abstract business in Chicago.
  • In 1871, Chicago Title Insurance Company played a crucial role in rebuilding Chicago after the Great Fire.
  • In 1888, CTIC issued the first title guarantee policy in Illinois.
  • By 1969, CTIC became a part of Lincoln National Corporation.
  • In 1987, CTIC acquired SAFECO Title Insurance Company.
  • In 1991, CTIC added the Ticor Title companies to its portfolio.
  • And in 1999, Fidelity National Financial, Inc. acquired CTIC.

Contact Details

Head Office Customer Service Website
1301 El Camino Real Phone: 1.888.934.3354
Suite 400 Available Monday-Friday from 8:00 AM to 9:00 PM EST
San Mateo, CA 94404
United States
Phone: 650.348.3000

Services and Products

Chicago Title Insurance Company (CTIC) is a top title insurance and real estate services provider in the United States. They offer various services, including:

  • Title Insurance: CTIC’s policies safeguard homeowners and mortgage lenders from financial loss due to title defects like liens, forgeries, and errors in public records.
  • Escrow Services: CTIC acts as a neutral third party, holding and managing funds and documents during real estate transactions.
  • Settlement Services: CTIC ensures all necessary paperwork and payments are correctly completed and filed at closing.
  • Appraisals: CTIC provides property appraisals for various purposes, including mortgage lending, estate planning, and tax assessment.
  • Title Searches: CTIC conducts searches to identify potential title defects before closing real estate deals.

CTIC also offers additional services, such as:

  • Wire Safe: A secure wire transfer service protecting customers from real estate wire fraud.
  • Castle Connect: An online platform aiding attorneys in running their businesses more efficiently.
  • Marketing Services: CTIC provides marketing solutions to help customers grow their businesses.

Filling Claims

Chicago Title Insurance Company (CTIC) is a leading provider of title insurance and related real estate services in the United States. CTIC offers various title insurance policies to protect homeowners and mortgage lenders from financial loss due to title defects.

To file a claim with CTIC, you can use their online portal or call their customer service department. CTIC is dedicated to swift and efficient claim resolutions.

Here’s how to file a claim with Chicago Title Insurance Company:

  1. Report the Claim: You can report your claim online or by calling CTIC’s customer service at 1-888-934-3354. You’ll need to provide details about the property, including its address, the date of the title policy, and the policy number.
  2. Submit Supporting Documents: CTIC will ask you for supporting documentation, which may include copies of the title policy, closing documents, and other relevant information.
  3. Claim Investigation: CTIC will investigate the claim to determine if it’s covered by the title policy. If it’s covered, CTIC will work with you to resolve the issue and process the claim.
  4. Claim Payment: If the claim is covered, CTIC will make the necessary payment. The claim amount will be determined based on the terms of the title policy.
  5. Appeal a Decision: If you’re not satisfied with the claim decision, you have the option to appeal. The appeal process is outlined in the title policy.

 Premium Costs

Chicago Title Insurance Company

CTIC gives you choices for paying your title insurance premiums. You can pay monthly or annually. They also have discounts and special offers.

Here’s how you can save on your title insurance premium:

  • Ask about Discounts: CTIC has various discounts for title insurance premiums. This includes discounts for first-time homebuyers, veterans, and members of certain professional groups.
  • Bundle Your Insurance: CTIC offers different insurance types like homeowners and auto insurance. If you bundle your policies with them, you might get a discount on your title insurance.
  • Shop Around: It’s smart to compare title insurance prices from different companies. You can get quotes online or by calling them.

Promotional Offers

CTIC has had these promotional offers in the past:

 Ratings, Reviews, Complaints and Resolutions


Chicago Title Insurance Company (CTIC) gets high marks from A.M. Best, a top independent insurance rating agency. A.M. Best rates CTIC as A (Excellent), showing their strong ability to meet policyholder obligations.

CTIC also shines in the eyes of real estate pros. The National Association of Realtors ranks CTIC among the top title insurance companies in the nation.


CTIC’s customer reviews are a mixed bag. The Better Business Bureau gives them an A+ rating, but some customers grumble about slow customer service and claim processing.

On Google, CTIC scores 3.9 out of 5 stars. Some customers cheer CTIC’s fast and efficient service, while others groan about high fees and tricky claims.

Complaints and Resolutions

Over the last three years, CTIC received 16 complaints on the Better Business Bureau website, with 6 of them resolved in the past year.

Most of these complaints revolve around customer service problems, like difficulty reaching a representative and claim processing delays.

CTIC has a procedure to handle complaints. Customers can file complaints by phone or online. They’re dedicated to resolving these concerns promptly and fairly.

 Affiliations and Partnerships

Chicago Title Insurance Company

CTIC teams up with various companies and organizations, expanding the range of offerings and connecting customers to skilled experts.


CTIC is a member of these organizations:

These groups focus on real estate matters, like advocating for their members, providing education and setting industry standards.


CTIC partners with:

  • Fidelity National Financial, Inc. (FNF): CTIC is a part of FNF, one of the world’s largest financial service companies. This partnership grants CTIC access to FNF’s expertise, ensuring top-quality products and services.
  • Real Estate Information Services (REIS): CTIC and REIS have joined forces, offering customers access to REIS’s data and analytics. This alliance gives CTIC’s customers a more comprehensive view of the real estate market, aiding in better decision-making.
  • WireSafe: CTIC partners with WireSafe to provide a secure wire transfer service, safeguarding customers against real estate wire fraud.

 Benefits of Joining Chicago Title Insurance Company

Joining Chicago Title Insurance Company (CTIC) comes with several perks:

1. Competitive Compensation: CTIC provides employees with a competitive compensation package, which includes a base salary, bonuses, and various benefits.

2. Group Benefits: CTIC offers an extensive group benefits plan, encompassing health, dental, vision, and life insurance. It also includes long-term disability coverage and retirement savings plans.

3. RRSP Program: CTIC supports employees with a registered retirement savings plan (RRSP), allowing them to save for retirement on a tax-deferred basis.

4. Employee Stock Purchase Plan: CTIC’s Employee Stock Purchase Plan (ESPP) permits employees to purchase CTIC stock at a discounted rate.

5. Flexible Work Arrangements: CTIC provides flexible work arrangements, including options like telecommuting, flextime, and compressed workweeks.

6. Time Off: Employees at CTIC enjoy a generous vacation and personal care days package.

7. Service Recognition: CTIC acknowledges and rewards employees for their years of service with the company.

8. Annual Awards: The company recognizes outstanding employee achievements with its annual corporate awards.

9. Employee Perks: CTIC offers various perks, from discounts at local attractions and services to social committee events and more.

 Frequently Asked Questions

Here are answers to 5 common questions about Chicago Title Insurance Company:

  1. What is title insurance? Title insurance is a policy that safeguards homebuyers from financial losses due to title defects. These defects can be issues with the property’s title, like liens, forgeries, or errors in public records.
  2. How much does title insurance cost? The cost of title insurance depends on factors like the property’s purchase price, the policy type, and its location. Chicago Title Insurance Company provides various policy options tailored to customer needs.
  3. How do I file a claim with Chicago Title Insurance Company? You can file a claim by calling 1-888-934-3354 or through the company’s website.
  4. What’s the average time for resolving a title insurance claim? The time to resolve a claim varies based on its complexity. Chicago Title Insurance Company is dedicated to prompt and efficient claim resolutions.
  5. What title defects does title insurance cover? Title insurance commonly covers defects like liens, forgeries, and errors in public records. Liens are claims on the property that must be cleared for it to be sold. Forgeries involve falsified or altered documents, and errors in public records are mistakes in property ownership records.

Spread the love