Cincinnati Casualty Company (Ohio): History, Contacts, Services, Financials, Claims, Reviews and Benefits

Cincinnati Casualty Company (Ohio), based in Cincinnati, Ohio, operates as a property and casualty insurance company.

It functions as a subsidiary of Cincinnati Financial Corporation, which also holds ownership of The Cincinnati Insurance Company and The Cincinnati Indemnity Company.

Established in 1905, Cincinnati Casualty Company has been delivering insurance products and services to businesses and individuals for more than a century.

Cincinnati Casualty Company (Ohio)
Cincinnati Casualty presents a diverse array of insurance products and services tailored to both businesses and individuals [Photo: Value Penguin]


A group of Cincinnati businessmen established the Cincinnati Casualty Company in 1905. Initially, the company concentrated on offering commercial auto insurance to local businesses.

However, as time passed, the company broadened both its range of products and the areas it served.

Currently, Cincinnati Casualty Company holds a prominent position as a provider of property and casualty insurance products and services to businesses and individuals in 46 states.

Contact Details

Contact Type Details
Phone (513) 870-2000
Address 6200 S Gilmore Rd, Fairfield, OH 45014-5141

Products and Services

Cincinnati Casualty Company presents a diverse array of insurance products and services tailored to both businesses and individuals. Some of the company’s most sought-after products include:

  1. Commercial Auto Insurance: Cincinnati Casualty Company extends commercial auto insurance policies to businesses of all sizes, encompassing various vehicles such as trucks, vans, buses, and cars.
  2. Commercial Property Insurance: For businesses, Cincinnati Casualty Company offers commercial property insurance policies that safeguard an array of property, including buildings, equipment, and inventory.
  3. General liability insurance: The company’s general liability insurance policies are available to businesses, providing protection against financial losses stemming from lawsuits alleging negligence or other misconduct.
  4. Workers’ Compensation Insurance: Cincinnati Casualty Company delivers workers’ compensation insurance policies to businesses in states mandating such coverage. These policies provide benefits to employees injured or falling ill on the job.
  5. Auto Insurance: For individuals and families, Cincinnati Casualty Company offers auto insurance policies encompassing a range of vehicles, from cars to trucks, vans, and motorcycles.
  6. Home Insurance: Homeowners and renters can benefit from the home insurance policies provided by Cincinnati Casualty Company, covering property like homes, personal belongings, and liability.
  7. Life Insurance: The company also extends life insurance policies to individuals and families, ensuring financial security for loved ones in the event of the policyholder’s passing.

Financial Performance

Cincinnati Casualty Company maintains a robust financial position, consistently demonstrating profitability.

The company holds an “A+” (Superior) financial strength rating from A.M. Best and an “A++” (Superior) insurance financial strength rating from Standard & Poor’s.

For the year 2022, Cincinnati Casualty Company achieved $6.1 billion in net written premiums, resulting in $776 million in net income.

Notably, the company delivered a strong return on equity of 15.2% in 2022.

Cincinnati Casualty Company (Ohio) and Claims Handling

Cincinnati Casualty is known for delivering top-notch claims handling service. They have a team of seasoned claims adjusters ready to assist customers throughout the claims process.

To report a claim, customers can dial the 24-hour claims hotline at 877-242-2544 provided by Cincinnati Casualty Company.

Alternatively, they can submit a claim online or through the MyCincinnatiSM mobile app.

Upon receiving a claim report, Cincinnati Casualty Company assigns a claims adjuster to the case.

The claims adjuster collaborates with the customer to gather information about the claim and assess the damages. Subsequently, they work together to formulate a settlement agreement.

Typically, the company finalizes claims within 30 days upon obtaining all necessary documentation.


Cincinnati Casualty Company (Ohio) retains the right to cancel an insurance policy at any time.

However, the company is obligated to provide customers with written notice of cancellation at least 30 days in advance.

Several reasons may prompt Cincinnati Casualty Company to cancel an insurance policy, including:

In the event of policy cancellation by Cincinnati Casualty Company, the customer is entitled to a refund of any unearned premium.

Customer Reviews

Cincinnati Casualty Company earns positive feedback from its customers.

On Trustpilot, the company holds a rating of 4.6 out of 5 stars, while on Google Reviews, it boasts a 4.5 out of 5-star rating.

Customers commend Cincinnati Casualty Company for its competitive rates, outstanding customer service, and swift claims processing.

Benefits of Choosing Cincinnati Casualty Company (Ohio) Policies:

  1. Financial Strength and Stability: Cincinnati Casualty Company boasts a strong financial foundation with a consistent track record of profitability. It holds an “A+” (Superior) financial strength rating from A.M. Best and an “A++” (Superior) insurance financial strength rating from Standard & Poor’s. This assures you of their ability to handle even substantial or intricate claims.
  2. Diverse Range of Products and Services: Cincinnati Casualty offers a broad spectrum of insurance products and services, catering to both businesses and individuals. This means you can easily find a policy that suits your specific needs, regardless of your occupation or industry.
  3. Competitive Rates: The company provides competitive rates on its insurance policies, ensuring you can obtain the necessary coverage without straining your budget.
  4. Outstanding Customer Service: Cincinnati Casualty Company is renowned for its exceptional customer service. Their team of experienced and knowledgeable customer service representatives is readily available to assist you with your insurance requirements.
  5. Prompt Claims Handling: The company is also celebrated for its swift claims processing. They employ a team of experienced claims adjusters who can guide you through the claims procedure efficiently.
  6. Local Presence: With a network of independent agents in 46 states, Cincinnati Casualty Company ensures you can access local agents who can provide personalized assistance with your insurance needs.

Additional Benefits of CCC Policies:

  • Discounts: Cincinnati Casualty Company offers various discounts on its insurance policies, including multi-policy discounts, safe driver discounts, and good student discounts.
  • Dividend Potential: As a mutual insurance company, Cincinnati Casualty Company is owned by its policyholders. This means policyholders may become eligible for dividends, which are a share of the company’s profits.
  • Commitment to Safety: Cincinnati Casualty Company prioritizes safety and offers various safety resources to policyholders, including driver safety training and workplace safety programs.

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