Clermont Insurance Company: Basic Information, Service & Product, Financial Detail, Claims

Clermont Insurance Company is one of the subsidiaries of Berkley Luxury Group, a niche market provider of insurance solutions for luxury condo, co-op and rental properties along with fine dining restaurants.

Clermont Insurance Company specializes in offering package policies for upscale condominiums and cooperative apartment buildings in New York City.

In this article, we will review the company’s basic information, services and products, financial details, claims, coverage details, company details, customer experiences, online and tech features, agents and brokers, legal and compliance, partnerships and affiliates.

Clermont Insurance CompanyCourtesy:Berkeley Luxury Group
Clermont Insurance Company
Courtesy:Berkeley Luxury Group

Basic Information

Fact Information
Company Name Clermont Insurance Company
Location Rutherford, New Jersey
Phone Number (201) 507-8400
Fax Number (201) 507-8402
Address 1 Meadowlands Plaza Suite 1510, Rutherford, NJ 07070
Email Address info@berkleyluxurygroup.com
Customer Service Contact (800) 448-4180
Operating Hours Monday to Friday, 8:30 a.m. to 5:00 p.m. EST
Website Company Website
Policy Details Available on the website or through an agent/broker

 

Services & Products

Clermont Insurance Company offers property and casualty insurance products for luxury condo, co-op and rental properties in New York City.

The company’s services include risk assessment, valuation, loss prevention, and claims management. The company’s products include:

  • Property insurance: This covers the building structure, common areas, equipment breakdown, business income, ordinance or law, flood, earthquake, and terrorism.
  • General liability insurance: This covers bodily injury and property damage liability, personal and advertising injury liability, medical payments, fire legal liability, employee benefits liability, and liquor liability.
  • Umbrella liability insurance: This provides excess liability coverage over the primary general liability and auto liability policies.
  • Directors and officers liability insurance: This covers the personal liability of the board members and officers of the condo or co-op association for wrongful acts or omissions in their capacity as such.
  • Crime insurance: This covers employee dishonesty, forgery or alteration, theft of money and securities, robbery or safe burglary, computer fraud, funds transfer fraud, and money orders and counterfeit money.
  • Fidelity bond insurance: This covers the loss of money or property due to dishonest acts of employees or volunteers of the condo or co-op association.
  • Workers’ compensation insurance: This covers the medical expenses and lost wages of employees who are injured or become ill on the job.
  • Auto insurance: This covers the liability and physical damage of vehicles owned or used by the condo or co-op association.

Financial Details

Clermont Insurance Company charges premium costs based on various factors such as the location, size, value, construction type, occupancy type, loss history, and risk profile of the property.

The company also considers the coverage limits, deductibles, add-ons or riders, and discounts that the customer chooses.

The company does not disclose its premium rates online but provides quotes upon request.

Clermont Insurance Company offers various payment options for its customers.

Customers can pay their premiums monthly, quarterly, semi-annually, or annually.

Customers can also choose to pay by check, credit card, electronic funds transfer (EFT), or online bill pay.

Clermont Insurance Company offers discounts and promotional offers for its customers. Some of the discounts that the company offers are:

Clermont Insurance Company has a high claim payout ratio.

The company pays out more than 90% of its premium income in claims every year.

The company prides itself on its fast and fair claim settlement process.

Claims

Clermont Insurance Company has a simple and convenient claim process for its customers. 

Customers can report a claim by calling the company’s toll-free number (800) 448-4180 or by filling out an online form.

Customers can also contact their agent or broker to report a claim.

Clermont Insurance Company provides claim status updates to its customers via phone, email, or online.

Customers can also check their claim status by logging into their online account or by calling the company’s claim service center.

Clermont Insurance Company requires certain documents for claims depending on the type and extent of the loss. S

ome of the documents that the company may require are:

  • Police report
  • Fire report
  • Photos or videos of the damage
  • Repair estimates
  • Receipts or invoices
  • Proof of ownership or occupancy
  • Medical records or bills
  • Witness statements

Coverage Details

Clermont Insurance Company has various policy exclusions, coverage limits, deductibles, and add-ons or riders for its customers.

Customers should read their policy documents carefully and understand what is covered and what is not covered by their insurance.

Some of the policy exclusions that the company has are:

Company Details

Clermont Insurance Company was founded in 2005 as a subsidiary of Berkley Luxury Group, which is a member company of W. R. Berkley Corporation, a Fortune 500 company that provides commercial and personal property and casualty insurance products and services.

The company’s CEO and president is John J. Kearney, who has over 30 years of experience in the insurance industry.

The company’s leadership team also includes Robert J. Joyce as the executive vice president and chief operating officer, Michael J. O’Connell as the senior vice president and chief underwriting officer, and David J. DeMuro as the senior vice president and chief claims officer.

Online & Tech Features

Clermont Insurance Company has a user-friendly and secure website, where customers can access various online and tech features such as:

Partnerships & Affiliates

Clermont Insurance Company has partnerships and affiliates with various businesses and service providers that enhance its value proposition and customer experience.

Some of the partnerships and affiliates that the company has are:

  • Partnered businesses: The company partners with businesses such as auto repair shops, hospitals, etc. that offer discounts or benefits to its customers who use their services.
  • Affiliated service providers: The company affiliates with service providers such as lawyers, accountants, appraisers, etc. that offer professional advice or assistance to its customers who need their services.
  • Sponsorships and collaborations: The company sponsors and collaborates with organizations such as charities, associations, events, etc. that support causes or initiatives that align with the company’s vision and values.

ALSO READ: Direct Insurance Company: A Comprehensive Review

ALSO READ: Diamond Insurance Company: Basic Information, Services & Products, Finacial Details, Claims