Colony Specialty Insurance Company(Ohio)Overview; Contacts, Services, Claims, Ratings, Reviews and Many More

In a world filled with uncertainties, insurance is your safety net. One company that has been a stalwart in the insurance industry is Colony Specialty Insurance Company. In this article, we’ll dive deep into Colony Specialty Insurance Company. 

Colony Specialty Insurance Company

They sell special insurance to businesses and people. They offer lots of property and casualty insurance products and services.

A Brief History of Colony Specialty Insurance Company

The Company started in 1994 as Colony Insurance Company. It offered insurance for unusual risks that regular insurance companies didn’t cover.

In 2001, the Argonaut Group, a special insurance and reInsurance Company from Bermuda, bought Colony Insurance Company. They changed the name to its current name and made it bigger, offering more types of insurance and serving more places.

In 2010, the Argonaut Group combined two of its insurance companies, Colony Specialty Insurance Company and Argonaut Specialty Insurance Company, into one. The new company was still called Colony Specialty Insurance Company, but it was stronger and had a clear mission.

Contact Details

To reach out to this Company, you can use the following contact information:

Contact Method Contact Information
Phone 833-240-4128
Email [Email Colony Specialty]
Fax 303-773-7373
Mailing Address P.O. Box 469012, San Antonio, TX 78246-9012

Services and Products

They offer a wide range of insurance services and products, including:

  • Property Insurance: This protects businesses and individuals from losing money when their property is damaged or destroyed.
  • Liability Insurance: This helps businesses and individuals if they have to deal with lawsuits or other claims that could cost them money.
  • Auto Insurance: If your vehicle gets into an accident, is stolen, or damaged in some way, this insurance helps cover the costs.
  • Professional Liability Insurance: Professionals like doctors or lawyers can get this to protect themselves if someone claims they made a mistake or were negligent.
  • Environmental Insurance: For businesses, this insurance can help if there’s a problem with the environment, like pollution cleanup or fines from the government.
  • Marine Insurance: This is for businesses and individuals who use marine vessels, like ships. It helps if something goes wrong, and you lose cargo or the ship itself.
  • Aviation Insurance: If you’re into flying, this insurance can protect you from financial losses if your aircraft is in an accident or gets damaged.

Filling Claims

Colony Specialty Insurance Company

When something happens that you need to claim, don’t wait. Get in touch quickly. You can reach them online, on the phone, or by fax.

Here’s what they’ll need from you:

  • Your policy number
  • The date, time, and where it happened
  • Tell them what happened in detail
  • Share the names and contact info of any witnesses
  • Give them any police reports or other papers about the incident

A claims adjuster will work with you. They’ll contact you to get more info and start your claim.

You might have to show proof for your claim, like pictures of damage, repair estimates, or medical bills.

The claims adjuster will check all the info, and then they’ll decide.

If your claim is good to go, they will pay you, or they’ll pay the repair shop or the medical provider.

Premium Costs and Payment Options

Your  premium cost depends on a few things: what insurance you want, your policy limits, and your past claims. You can pay your premium in different ways, like every month, every three months, every six months, or once a year. And you can pay online, on the phone, or by mail.


They also have some discounts for you:

Ratings, Reviews, Complaints, and Resolutions

Colony Specialty Insurance Company


It gets an A- (Excellent) from A.M. Best. This means they’re good at meeting their financial promises to their policyholders.


People have mixed opinions about them. Some like the company for its good prices, nice customer service, and fast claims. But some don’t like the slow claims, hard-to-reach customer service, and high prices.

Here are a couple of reviews:


  • I’ve been with Colony Specialty Insurance Company for 10+ years. They’re great! Prices are good, and I never had a problem with claims.”
  • “I had a claim recently, and they sorted it out super fast. The person helping me was really good and kept me updated.”



In the last few years, Colony Specialty Insurance Company got some complaints. Most were about slow claims and hard-to-reach customer service.


The good thing is, they solve more than 90% of the complaints they get. They’re good at making things right for their customers.

Benefits of Joining Colony Specialty Insurance Company

There are numerous benefits to becoming a policyholder which include:

The Process of Joining Colony Specialty Insurance Company

Joining is a straightforward process. Here are the general steps to get started:

  1. Contact them through their provided contact details.
  2. Discuss your insurance needs and receive personalized guidance.
  3. Choose the insurance products that best fit your requirements.
  4. Finalize the paperwork and make your first premium payment.
  5. You are now protected by Colony Specialty Insurance Company.

FAQs: Your Questions Answered

What types of insurance do they offer?

They provide a wide range of insurance options, including commercial, personal, and specialty insurance.

How can I get a quote for insurance coverage?

To get a quote, you can contact them via phone or email. They will guide you through the process.

Are there any discounts available?

They often offers discounts and promotions. It’s advisable to inquire about any ongoing offers when obtaining a quote.

What do customers like most about Colony Specialty Insurance Company?

Customers often appreciate the company’s quick response to queries, efficient claims processing, and competitive premium rates.

How can I file a complaint or resolve an issue?

If you encounter any problems or wish to file a complaint, you can contact the company’s customer service team through the provided channels.

Is Colony Specialty Insurance Company available nationwide?

Yes, Colony Specialty Insurance Company serves clients across the United States, providing coverage to a wide customer base.


Colony Specialty Insurance Company has a rich history, exceptional services, and a commitment to customer satisfaction. Joining them is a wise choice for anyone looking to secure their future. Whether you’re seeking personal or commercial insurance, their flexibility in payment options, efficient customer service, and broad coverage will meet your needs.

In summary, Colony Specialty Insurance Company is a trusted partner in your journey toward a secure future. Contact them today to discuss your insurance requirements and experience peace of mind like never before.

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