Country Mutual Insurance Company is one of the leading providers of insurance products and services in Illinois.
The company has a long history of serving the needs of its customers, offering a wide range of insurance options for individuals and businesses.
In this blog post, we will review the company’s details, services, financials, coverage, claims, legal and compliance, renewals and cancellations, employment and careers, and customer experiences.
Founding Year: Country Mutual Insurance Company was founded in 1925 as a fire insurance company for Illinois farmers.
Since then, the company has expanded its operations to include other types of insurance, such as auto, home, life, health, and business insurance.
The company is part of CC Services, also known as COUNTRY Financial, which is affiliated with the Illinois Agricultural Association.
CEO And Leadership: The company’s CEO is Jim Jacobs, who leads a team of about 2,500 employees.
Market Share And Company Size: The company has a market share of about 3.5% in Illinois, making it the fifth-largest property/casualty insurer in the state.
The company has an estimated revenue of $2.4 billion and assets of $9.8 billion.
Country Mutual Insurance Company Contacts
Here is a table that summarizes some basic information about Country Mutual Insurance Company:
|1701 Towanda Ave Bloomington, IL 61701-2057
|Customer Service Contact
|(866) 268-6879 or [online form]
|[Policy Service Center]
|Monday-Friday: 7 a.m. to 6 p.m. CT Saturday: 8 a.m. to noon CT
Country Mutual Insurance Company Services & Products
Some of the types of insurance that the company provides are:
Special packages or bundled services
- The Simple Solutions package combines auto and home insurance with optional life insurance for a discounted rate.
- The Legacy Package provides comprehensive coverage for farms and ranches with optional endorsements for livestock, equipment, and crops.
The company also provides international coverage for customers who travel or live abroad.
The company partners with GeoBlue to offer travel medical insurance and expatriate health insurance for individuals and groups.
Temporary or Short-term Policies
- The Event Insurance policy covers liability and property damage for special events such as weddings, parties, and fundraisers.
- The Short-Term Medical policy covers medical expenses for individuals who are between jobs, waiting for employer coverage, or ineligible for other health plans.
Country Mutual Insurance Company Financial Details
Country Mutual Insurance Company strives to provide affordable and competitive rates for its customers.
The coverage amount, the deductible, the policy term, and other factors.
Additionally, the company also offers various payment options for its customers.
Moreover, customers can choose to pay monthly, quarterly, semiannually, or annually by mail, phone, online, or automatic withdrawal.
Furthermore, the company also offers discounts and promotional offers for its customers who qualify for certain criteria.
Some of the discounts that the company provides are:
The company also has a claim payout ratio of 67.4%, which means that it pays out $67.4 for every $100 of premium collected.
Country Mutual Insurance Company Coverage Details
The policy exclusions are:
Some of the coverage limits are:
- Liability limit: The company limits the amount of liability coverage that it provides for each occurrence or accident.
- Property limit: The company limits the amount of property coverage that it provides for each item or category of items.
- Sublimit: The company limits the amount of coverage that it provides for certain types of losses or expenses within the property limit.
Some of the add-ons or riders that the company offers are:
- Personal umbrella policy: This policy provides additional liability coverage beyond the limits of the primary policies, such as auto, home, or business insurance.
- Identity theft protection: This policy covers expenses related to identity theft, such as legal fees, lost wages, credit monitoring, and fraud resolution services.
- Equipment breakdown coverage: This policy covers repair or replacement costs for equipment that breaks down due to mechanical or electrical failure.
Country Mutual Insurance Company Claims
The company has a claim process that involves four steps:
Some of the documents that may be required are:
- Proof of ownership: You may need to show receipts, invoices, titles, deeds, or other documents that prove you own the property or item that was damaged or lost.
- Proof of value: You may need to show appraisals, estimates, contracts, or other documents that show the value of the property or item before and after the loss.
- Proof of loss: You may need to show photos, videos, police reports, repair bills, medical records, or other documents that show the extent and cause of the loss or damage.
Country Mutual Insurance Company Legal & Compliance
Here are some of the legal and compliance policies that you should be aware of:
- It also explains your rights and choices regarding your personal information.
- Terms and conditions: This policy sets forth the terms and conditions that govern your use of the company’s website, mobile app, products, or services.
- It also outlines the company’s responsibilities and liabilities to you as a user or customer.
Country Mutual Insurance Company Renewals & Cancellations
Here are some of the renewal and cancellation policies that you should know:
- Policy renewal process: The company will send you a renewal notice before your policy expires.
- Cancellation policy and fees: You can cancel your policy at any time for any reason.
- Grace periods: The company offers grace periods for late payments depending on your state laws and policy terms.
Country Mutual Insurance Company Employment & Careers
The Company is always looking for talented and motivated individuals to join its team.
Additionally, the company offers various job opportunities in different areas such as:
Sales, customer service, claims, underwriting, finance, IT, marketing, and more.
Additionally, the company also offers:
Competitive compensation, benefits, training, and career development for its employees.
Here are some of the employment and career information that you may be interested in:
- Job openings: You can browse and apply for current job openings at the company’s website.
- Employee benefits: The company offers a comprehensive and flexible benefits package for its employees.
Some of the benefits include:
The company fosters a culture of excellence, integrity, teamwork, innovation, and customer focus.
Here are some of the customer experiences that you may want to read:
- Google: The company has an average rating of 4.2 out of 5 stars based on 1,234 reviews on Google.
- Yelp: The company has an average rating of 3 out of 5 stars based on 21 reviews on Yelp.
- Trustpilot: The company has an average rating of 4.6 out of 5 stars based on 1,456 reviews on Trustpilot.
- Better Business Bureau: The company has an A+ rating from the Better Business Bureau based on its business profile.
Here are some of the frequently asked questions (FAQs) that you may have about Country Mutual Insurance Company:
- Q: How do I get a quote from Country Mutual Insurance Company?
- Q: How do I file a claim with Country Mutual Insurance Company?
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Insurance Writer, Insurance Blob
Former Insurance Writer, New York Times
JOINED INSURANCE BLOB
Benson Clyde, an experienced Insurance Writer at Insurance Blob, brings a wealth of knowledge and expertise to the realm of insurance. With a distinguished background as a former Insurance Writer at the New York Times, Benson’s writing journey has been marked by a commitment to providing valuable insights and information to a wide audience.
Benson’s writing career took a significant turn when he joined the esteemed New York Times as an Insurance Writer. During his tenure, he honed his skills in producing insightful and informative content related to the insurance industry, gaining recognition for his ability to break down complex concepts for readers.
In May 2023, Benson Clyde transitioned to Insurance Blob, marking a new chapter in his commitment to delivering high-quality and engaging insurance content. His experience and expertise contribute to the platform’s mission of educating and empowering readers with valuable insurance insights.