Countryway Insurance Company, New York(NY)-Contacts, Address, Salary, Claims, Reviews

Countryway Insurance Company is a property and casualty insurance provider that specializes in the insurance needs of farms and rural communities in eight northeastern US states and Kentucky.

An image to Illustrate: Countryway Insurance Company
Learn everything you need to know about Countryway Insurance Company, a property and casualty insurance provider that caters to farms and rural communities in eight northeastern US states and Kentucky/PHOTO COURTESY: Facebook

The company is part of the Donegal Insurance Group, a regional group of insurance companies that operates across 26 states.

In this article, we will provide you with the latest information about the company’s products and services, as well as its salary, phone number, contact number, reviews, claims, and more.

Countryway Insurance Company Salary

According to Glassdoor, the average salary for Countryway Insurance Company employees is $54,000 per year.

The salary range varies depending on the position, location, experience, and skills of the employee.

Some of the most common jobs at Countryway Insurance Company are:

  • Claims Adjuster
  • Underwriter
  • Customer Service Representative
  • Account manager

Countryway Insurance Company Phone Number

If you want to get in touch with Countryway Insurance Company, contact them through:

Contact Method Details
Phone 1-800-472-4368
Website []
Address 12580 West Creek Parkway Richmond, VA 23238


Countryway Insurance Company Contact Number

If you are a policyholder and need to contact Countryway Insurance Company for any reason, you can use their online policy search tool to find your policy number and agent information.

You can also call their customer service department at (877) 367-6572 or send them a fax at (804) 290-15811.

Countryway Insurance Reviews

Countryway Insurance has a 4.5-star rating out of 5 on Google Reviews, based on 15 reviews.

Customers have praised the company for its:

  • friendly and helpful staff
  • prompt and fair claims service
  • competitive rates
  • comprehensive coverage options

Some of the positive reviews are:

  • “I have been with Countryway for over 20 years and they have always been great to work with. They have handled my claims quickly and fairly. I highly recommend them.”
  • “Countryway is a great company to deal with. They have excellent customer service and are very responsive. They offer a variety of products to suit your needs. I have been very happy with them.”
  • “Countryway has been my insurance company for many years and I have never had any issues with them.
  • They are always courteous and professional. They have great rates and coverage. I would recommend them to anyone.”

Countryway Insurance Company Claims

If you need to file a claim with Countryway Insurance Company, you have three options:

  • online
  • over the phone
  • contacting your local agent

The claims process is fast and efficient, and you can track the status of your claim online or by calling the claims service centre at 1-800-828-68621.

You can also access helpful resources such as:

  • tips for preventing losses
  • reporting fraud
  • finding a repair shop

This you’ll find on their website at

Countryway Insurance Company Kentucky

Countryway Insurance Company is licensed to operate in Kentucky, as well as:

  • Connecticut
  • Maine
  • Massachusetts
  • New Hampshire
  • New York
  • Pennsylvania
  • Rhode Island
  • Vermont
  • Virginia
  • West Virginia

The company offers personal automobile, homeowners/renters/dwelling fire, and personal umbrella liability coverages for individuals and families in Kentucky.

The company also offers:

  • farm owners’ package policy (FOPP)
  • Farm Commercial Auto Policy (FCAP)
  • Farm Umbrella Liability Policy (FULP)
  • equine mortality policy (EMP)
  • equine liability policy (ELP)
  • equine major medical/surgical policy (EMMS)
  • equine loss of use policy (ELOU)
  • Equine Personal Accident Policy (EPA)
  • equine theft policy (ETP)
  • equine transit policy (ETR),
  • equine stable liability policy (ESL)
  • equine care custody and Control policy (ECCC)
  • equine event liability policy (EEL)
  • Equine Club Liability Policy (ECL)
  • equine instructor/trainer liability policy (EITL) coverages for farm operations and horse farms in Kentucky.

Countryway Claims Phone Number

As mentioned earlier, the Countryway claims phone number is 1-800-828-68621.

You can call this number anytime to report a claim or check the status of your existing claim.

You can also email your claim information to or fax it to (804) 290-15811.

Countryway Connection

Countryway Connection is an online portal that allows Countryway agents to access their:

  • accounts
  • policies
  • quotes
  • reports
  • forms
  • manuals
  • bulletins
  • newsletters

Agents can log in to Countryway Connection by visiting and entering their username and password.

Agents can also contact the Countryway Connection support team at (800) 472-4368 or email them at for any assistance.


Countryway Insurance Company is a reliable and reputable insurance provider that specializes in the insurance needs of farms and rural communities in eight northeastern US states and Kentucky.

The company has a high customer satisfaction rating, a strong financial rating, and a long history of serving customers.

If you are interested in getting a quote or learning more about the company’s products and services, you can visit their website or contact them by phone or email.

You can also find a local agent near you using their agent locator tool.

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