County Hall Insurance Company, Inc. is a risk retention group that provides affordable truck insurance to owner-operators and fleets in the long-haul trucking industry.
In this article, we will review the company’s history, products, claims process, contact information, and customer feedback.
County Hall Insurance Company, Inc. Products and Coverage
County Hall Insurance Company, Inc. offers insurance products to owner-operators and fleet classes of trucking businesses.
The company’s coverage includes:
- Liability: This covers bodily injury and property damage caused by the insured truck to third parties.
- Physical Damage: This covers damage to the insured truck caused by collision, fire, theft, vandalism, or other perils.
- Cargo: This covers damage or loss of the cargo carried by the insured truck.
- Trailer Interchange: This covers damage to a non-owned trailer that the insured truck is using under a trailer interchange agreement.
- Non-Trucking Liability: This covers liability for the insured truck when it is not being used for business purposes, such as personal use or maintenance.
The company’s coverage limits and deductibles vary depending on the type and size of the truck, the driving record of the driver, the state of operation, and other factors.
County Hall Insurance Company, Inc. Claims Process
The Company has a dedicated team of claims professionals who handle the claims process as efficiently as possible.
The company’s claims process involves the following steps:
- Reporting: The insured must report the claim to the company as soon as possible after the accident. The insured can report the claim by phone, fax, or email.
- Investigation: The company will assign a claims adjuster to investigate the claim and determine the liability and the extent of the damage. The adjuster may contact the insured, the witnesses, the police, and other parties involved in the accident.
- Settlement: The company will negotiate with the other party or their insurance company to reach a fair settlement. It will pay the agreed amount to the insured or the third party, depending on the type of coverage and the liability.
- Closure: The company will close the claim after the payment is made and the paperwork is completed.
It advises the insured to cooperate with the claims adjuster and provide all the necessary information and documents to expedite the claims process.
County Hall Insurance Company, Inc. Contact Information
County Hall Insurance Company can be contacted by phone, fax, or email for any inquiries, requests, or complaints.
The company’s contact information is as follows:
Phone: | 760-487-7399 |
---|---|
Fax: | 800-754-8440 |
Email: | info@countyhallrrg.com |
Address: | |
NAIC Company Code: | 15947 |
State of Domicile: | North Carolina |
The company’s website also provides more information about the company’s products, services, and locations.
Customer Feedback
County Hall Insurance Company, Inc. has received mixed reviews from its customers.
Some customers have praised the company for its low rates, flexible payment options, and responsive customer service.
However, some customers have complained about the company’s high deductibles, slow claims process, and poor communication.
The company’s average rating on Google is 3.2 out of 5 stars, based on 17 reviews.
FAQs
What is a risk retention group?
It is a type of insurance company that is owned by its members, who are exposed to similar liability risks.
It allows its members to pool their resources and share their risks, resulting in lower premiums and more control over their insurance policies.
What are the benefits of joining County Hall Insurance Company, Inc.?
Some of the benefits of joining County Hall Insurance Company, Inc. are:
- Low rates
- Flexible payment options
- Responsive customer service
- Comprehensive coverage
How can I get a quote from County Hall Insurance Company, Inc.?
You can either call the company’s phone number, 760-487-7399 or fill out an online quote request form on the company’s website.
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