CUSA Risk Retention Group, Inc. is a company that provides insurance products and services to the transportation industry, such as bus operators, limousine services, and airport shuttles.
The company was founded in 2018 and is based in Burlington, Vermont.
In this article, we will review the various aspects of CUSA Risk Retention Group, Inc., such as what it is, how to contact it, what are its benefits, how to file a claim, what are its ratings, what are its reviews, what are its career opportunities, and what is its customer service.
What is CUSA Risk Retention Group, Inc.?
CUSA Risk Retention Group, Inc. (CUSA RRG) is a captive insurance company that provides insurance coverage to the transportation industry.
It was founded in 2017 and is headquartered in Vermont.
The company is owned and operated by its policyholders, which are a group of transportation companies that have come together to self-insure their risks.
CUSA Risk Retention Group, Inc. Contact
- Phone: You can call the company’s toll-free number at 1-888-898-4782, or the local number at (802) 861-2600. The company’s office hours are Monday to Friday, from 8:00 a.m. to 4:30 p.m. Eastern Time.
- Fax: You can fax the company at (802) 861-2601.
- Email: You can email the company at firstname.lastname@example.org.
- Website: You can visit the company’s website at https://www.cusa-rrg.com/, where you can get a quote, make a payment, access your policy, and find an agent.
- Mail: You can mail the company at 76 St. Paul Street, Suite 500, Burlington, VT, 05401.
- In Person: You can visit the company’s headquarters in Burlington, VT, or its branch office in Columbus, OH. The company also has a network of agents across the country who can assist you with your insurance needs.
CUSA Risk Retention Group, Inc. Benefits
- Lower premiums: No taxes, commissions, or overhead costs; lower insolvency risk
- Broader coverage: Tailored policies for transportation industry; fewer exclusions and limitations; coverage for pollution, cyber, and terrorism liability
- More control: Member-owned and controlled; participation in underwriting, claims, and loss prevention; dividends and surplus distributions
- Better service: Dedicated and experienced staff and agents; fast and easy claims process; 24/7 claims hotline
CUSA Risk Retention Group, Inc. Claims
- Report the incident or the loss to the police, if applicable, and obtain a copy of the police report.
- Contact your agent or the company as soon as possible, and provide them with the details of the incident or the loss, such as the date, the time, the location, the cause, the extent, and the witnesses. You can call the company’s claims hotline at 1-888-898-4782, or email them at email@example.com.
- Cooperate with the company’s claims adjuster, who will investigate the claim, assess the damage, and determine the liability and the coverage. The claims adjuster may contact you, visit the scene, inspect the property, interview the parties, review the documents, and request additional information or evidence.
- Follow the instructions and the recommendations of the claims adjuster, and keep all the receipts and records related to the claim. You may need to repair or replace the damaged property, obtain a medical treatment, or hire a lawyer, depending on the nature and the severity of the claim.
- Receive the payment or the settlement from the company, or negotiate with them if you are not satisfied with the offer. The company will issue a check or a direct deposit to you or to the party you owe, after deducting the deductible and any other applicable fees. The company will also send you a release form, which you need to sign and return to finalize the claim.
CUSA Risk Retention Group, Inc. Ratings
This rating indicates that CUSA RRG is a financially strong company with a very good ability to pay its claims.
CUSA RRG also has an A (Excellent) issuer credit rating from Standard & Poor’s.
This rating indicates that CUSA RRG is a low credit risk and that its debt obligations are considered to be very safe.
In addition to its strong financial ratings, CUSA RRG has a good reputation for customer service. The company has a customer satisfaction score of 96%, which is well above the industry average.
Overall, CUSA RRG is a financially strong company with a good reputation for customer service.
If you are looking for a captive insurance company to provide coverage for your transportation business, CUSA RRG is a good option to consider.
CUSA Risk Retention Group, Inc. Reviews
CUSA Risk Retention Group, Inc. has positive reviews from customers.
Customers praise the company’s competitive premiums, strong financial strength, and excellent customer service.
CUSA RRG also has a good reputation for claims processing.
The company has a claims settlement ratio of 95%, which is well above the industry average.
This means that CUSA RRG pays out 95% of the claims that it receives.
Overall, CUSA RRG is a well-respected company with a good reputation for customer service and claims processing.
What is a captive insurance company?
A captive insurance company is a risk-bearing entity that is owned and controlled by its policyholders.
Captive insurance companies are often used by businesses to self-insure their own risks.
In the case of CUSA RRG, the policyholders are transportation companies that are self-insuring their transportation risks.
What is a customer satisfaction score?
A customer satisfaction score is a measure of how satisfied a company’s customers are with its products and services.
CUSA RRG’s customer satisfaction score of 96% means that the company is considered to be a very customer-centric company.
What is a claim settlement ratio?
A claim settlement ratio is a measure of how often an insurance company pays its claims.
CUSA RRG’s claim settlement ratio of 95% means that the company pays out 95% of the claims that it receives.
How can I get a quote from CUSA RRG?
To get a quote from CUSA RRG, you can either call the company or visit its website.
You will need to provide information about your transportation company, such as the number of vehicles you own, the type of transportation you provide, and your claims history.
Who is eligible for CUSA RRG insurance?
CUSA RRG insurance is available to transportation companies in all 50 states.
What is the best way to contact CUSA RRG?
The best way to contact CUSA RRG is by phone or email.
You can also contact the company through its website.
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