Dentegra Insurance Company: History, Founders, Contacts, Membership, Benefits, Insurance solutions and more

Dentegra Insurance Company, a trusted and budget-friendly dental insurance provider, offers flexible and comprehensive coverage plans for individuals, families, and groups.

If you seek reliable dental insurance, Dentegra is an excellent choice.

Dentegra Insurance Company
Dentegra Insurance Company | photo courtesy | Cruchbase Guide 


In this article, we will review the history, products, benefits, services, and customer reviews of Dentegra Insurance Company, and compare it with one of its competitors, CSI Life Insurance Company.

About Dentegra Insurance Company

Dentegra Insurance Company was founded in 2004 with a mission to provide access to affordable dental care for everyone.

The company is headquartered in San Francisco and is licensed to offer dental insurance plans in 50 states and the District of Columbia.

Dentegra is part of the Delta Dental group of companies, which is the largest dental benefits system in the country.

Dentegra has over 4.5 million members, 28,000 network providers, and 19,000 locations nationwide.

Founders of Dentegra Insurance Company

The founders of Dentegra Insurance Company are a group of visionary individuals who saw the need for a different kind of dental insurance company that would offer innovative and flexible plans to meet the changing needs of consumers.

The founders include:

  1. Gary Radine, who serves as the president and CEO of Dentegra
  2. Pamela McKay, who is the director of national network development
  3. Michael G. Hankinson, who is the chief financial officer;
  4. Kevin L. Jackson, who is the chief operating officer.

Contacts of Dentegra Insurance Company

If you need to contact Dentegra Insurance Company for any reason, you can use the following information:

Customer Service Email:

Phone (toll-free): 877-280-4204 7 am to 8 pm Eastern time, Monday through Friday TTY: 711

Health Care Exchange (Marketplace) plans: Phone (toll-free): 888-857-0328

Smile Savings Plan: Contact at 888-377-6184

Mail: P.O. Box 1850 Alpharetta, GA 30023-1850

Electronic claims: Payer ID 88888

Financial details of Dentegra Insurance Company

Dentegra Insurance Company is a financially strong and stable company that has an A (Excellent) rating from A.M. Best, a credit rating agency that evaluates the financial performance and solvency of insurance companies.

The rating reflects Dentegra’s balance sheet strength, operating performance, business profile, and enterprise risk management.

According to the latest examination report by the Delaware Department of Insurance, Dentegra had

  1. total assets of $1.2 billion
  2. total liabilities of $1 billion
  3. policyholders’ surplus of $202 million

How to become a Member of Dentegra Insurance Company

To become a member of Dentegra Insurance Company, you need to choose the type of plan that suits your needs and budget.

Dentegra offers two types of plans: dental savings plans and healthcare exchange plans.

Dental savings plans are non-insurance plans that allow you to save on qualifying dental procedures when you visit a network provider.

They are budget-friendly and flexible, with no deductibles or claims.

You can join a dental savings plan through by paying an annual membership fee and presenting your membership card at the dentist’s office.

Healthcare exchange plans are preferred provider organization (PPO) insurance plans under the Affordable Care Act (ACA). They cover child prevention carefully and meet ACA requirements.

You can enroll in a health care exchange plan through the website or your state’s health insurance marketplace during the open enrollment period or a special enrollment period if you qualify.

What are the benefits of joining Dentegra Insurance Company?

Joining Dentegra Insurance Company has many benefits for you and your family. Some of the benefits include:

  • Access to a large network of quality dentists who can provide you with excellent dental care at discounted rates.
  • Flexible and customizable plans that allow you to choose the level of coverage and benefits that suit your needs.
  • Competitive rates and low copayments help you save money on dental expenses.
  • Excellent customer service that provides you with clear and concise information about your plan and assists you with any questions or issues.
  • Comprehensive coverage options that include preventive, basic, major, and specialty dental services.
  • No waiting periods for children under health care exchange plans.
  • No referrals are needed to see any provider in your plan’s network.

What are the services and products offered by Dentegra Insurance Company?

Dentegra Insurance Company offers a wide range of services and products to meet your dental needs. Some of the services and products include:

  • Cleanings, exams, x-rays: These are preventive services that help you maintain good oral hygiene and detect any dental problems early.
  • Fillings, crowns, and root canals: These are basic and major services that restore your teeth and treat any decay, infection, or damage.
  • Dentures and cosmetic treatments: These are services that replace missing teeth or improve the appearance of your smile.
  • Oral surgery: This is a service that involves surgical procedures on your mouth, such as extractions, implants, or biopsies.
  • Specialty and emergency care: These are services that require specialized skills or urgent attention, such as orthodontics, endodontics, periodontics, or emergency dental care.

Insurance solutions of Dentegra Insurance Company

Dentegra Insurance Company provides insurance solutions that help you protect your smile and your financial well-being.

Whether you are looking for individual, family, or group coverage, Dentegra has a plan that fits your needs.

Dentegra’s insurance solutions include:

  • Dental savings plans: These are non-insurance plans that offer discounts on dental services when you visit a network provider. You pay an annual membership fee and enjoy savings on most procedures. There are no deductibles, claims, or limits on how often you can use your plan.
  • Health care exchange plans: These are PPO insurance plans that comply with the ACA and cover child prevention carefully. You pay a monthly premium and a copayment for each service. There are no waiting periods for children and no referrals needed to see any provider in the network.

Dentegra Insurance Company Claims, and claims customer reviews

Dentegra Insurance Company strives to make the claims process easy and convenient for its members.

Depending on the type of plan you have, you may need to file a claim or not.

If you have a dental savings plan, you do not need to file a claim.

You simply pay the discounted fee at the time of service and enjoy the savings.

If you have a healthcare exchange plan, you may need to file a claim if you visit an out-of-network provider.

You can submit your claim electronically using the payer ID 88888 or by mail to Dentegra’s address.

You can also check the status of your claim online by logging into your account. 

The claims customer reviews of Dentegra Insurance Company are mostly positive, with many members praising the company for its prompt and fair payments, easy online access, and helpful customer service.

Some of the reviews are:

  • “I have been very pleased with Dentegra. They pay quickly and fairly. I have never had any problems with them.”
  • “Dentegra is a great company. They have an easy online system to check claims and benefits. Their customer service is friendly and knowledgeable.”
  • “I have had Dentegra for two years and I love it. They cover everything I need and their network of dentists is excellent.”

What are the Customer’s reviews and Ratings of CSI Life Insurance Company?

CSI Life Insurance Company is one of the competitors of Dentegra Insurance Company in the dental insurance market.

CSI Life Insurance Company offers term life, whole life, universal life, and annuity products to individuals and groups.

The company is part of Berkshire Hathaway Inc., a multinational conglomerate headed by Warren Buffet.

The customer reviews and ratings of CSI Life Insurance Company are mixed, with some customers expressing satisfaction with the company’s products, rates, and service, while others complain about its claims handling, communication, and customer support.

Some of the reviews are:

  • “I have had CSI Life for over 10 years and I am very happy with them. They have competitive rates and good coverage options. They always pay my claims on time and without hassle.”
  • “CSI Life is a terrible company. They denied my claim for no reason and refused to explain why. They never answer their phone or return my calls. They are rude and unprofessional.”
  • “CSI Life is a decent company. They have some good products and some not-so-good ones. Their customer service is hit or miss. Sometimes they are helpful and sometimes they are not.”

According to A.M. Best, CSI Life Insurance Company has an A (Excellent) rating for financial strength and stability12. According to the Better Business Bureau (BBB), CSI Life Insurance Company has an A+ rating for business practices and customer satisfaction.


Dentegra Insurance Company is a leading provider of dental plans that offer flexible and comprehensive coverage options for individuals, families, and groups.

The company has a strong reputation for its innovation, financial strength, competitive rates, and excellent customer service.

Dentegra’s plans include dental savings plans and health care exchange plans that cover a wide range of dental services from preventive to specialty care.

CSI Life Insurance Company is one of the competitors of Dentegra Insurance Company in the dental insurance market.

The Company offers life insurance and annuity products to individuals and groups.

The company is part of Berkshire Hathaway Inc., a multinational conglomerate headed by Warren Buffet.

CSI Life Insurance Company has mixed customer reviews and ratings.

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