Direct General Insurance Company, Indiana(IN): Phone Number, Address, Claims Number, Claims, Reviews : Insurance Blob

Direct General Insurance Company is more than just an insurance provider.

Compare and review Direct General Insurance Company, a company that provides various insurance products and services to its customers.

It is a trusted partner that helps you protect your car, your life, and your peace of mind.

Whether you need affordable coverage, roadside assistance, or flexible payment options, Direct General has you covered.

With branches in multiple states, including Indiana, Direct General is always ready to serve you.

Contents show

Who owns Direct General Corporation?

Direct General Corporation is a company that provides car and motorcycle insurance, term life insurance, roadside assistance, and other services.

It is owned by National General Holdings Corp., a specialty personal lines insurance holding company.

National General Holdings Corp. acquired Direct General Corporation in 2016 for $165 million.

National General Holdings Corp. is publicly traded on the NASDAQ under the symbol NGHC.

What insurance products and services does Direct General Insurance Company, Indiana offer?

Direct General Insurance Company, Indiana is a domestic insurance corporation that offers various products and services to its customers. Some of them are:

Car and motorcycle insurance: This covers liability, collision, comprehensive, uninsured motorist, personal injury protection, and roadside assistance for your vehicle.
Term life insurance: This provides a death benefit to your beneficiaries if you pass away during the term of the policy.
Accident medical expense insurance: This helps pay for medical and out-of-pocket costs that result from an accidental injury .
Health insurance marketplace: This helps you compare and enroll in health care plans that meet your needs and budget .
Emergency protection plan: This covers some of the unexpected expenses and services that may arise after an auto accident, such as ambulance, hospital, childcare, and travel discounts .
Commercial auto insurance: This covers liability, uninsured motorist, medical payments, and other coverages for your business vehicles.

Direct General Insurance Company, Indiana contact

Information	Value
Phone Number	1-877-463-4732
Address	8604 Allisonville Rd, Castle Creek 1, Ste 130, Indianapolis, IN, 46250
Customer Service Contact	1-877-463-4732 (Customer Service), 1-800-403-1077 (Claims)
Policy Details	Offers car and motorcycle insurance, term life insurance, roadside assistance, and more
Email Address	Customer Service Email available on their website
Fax Number	1-800-924-0273 (Claims Office)
Operating Hours	Monday – Friday: 8:00 AM CST – 8:00 PM CST, Saturday: 10:00 AM CST – 4:00 PM CST, Sunday: Closed

Who is Direct General Insurance Company, Indiana for?

Direct General Insurance Company, Indiana is a company that provides various insurance products and services to its customers. It is for people who are looking for:

Affordable and flexible car and motorcycle insurance options
Simple and easy term life insurance coverage
Protection from accidental medical expenses
Assistance with finding health care plans through the marketplace
Extra benefits and services after an auto accident
Commercial auto insurance for their business vehicles

Direct General Insurance Company, Indiana claim

Claim process: To file a new claim, you can log into MyAccount and follow the steps in the online portal, or call 1-800-403-1077 to speak with a specialist. A licensed claims adjuster will be assigned to your claim and will contact you by the end of the next business day. The claims team will then complete a thorough investigation of your claim, evaluate the damage, and answer any questions you may have. You have options when it comes to repairing your car or truck, such as getting a virtual photo inspection, having an appraiser come to you, choosing a repair shop from the Direct Repair Group, or finding a repair shop on your own. You can also make rental car arrangements if your policy includes a rental vehicle.
Claim status: To check the status of an existing claim, you can call 1-800-403-1077 or get chat support online and choose the appropriate option. You will need to have your claim number or policy number associated with the claim, and the name and extension of your claim representative, if available. You can also contact your assigned claim representative directly.
Required documents for claims:To file a claim, you may need to submit: a signed claim form, ID proof, driving license, policy copy, vehicle details, police report (if any), RC book, medical bills and papers, death certificate (if any), etc.
Average claim approval time: Direct General Insurance prides itself on swift claim processing. On average, claims are processed efficiently, ensuring that policyholders receive the necessary support promptly. However, the exact time frame may vary depending on the complexity of the claim, the extent of the damage, the availability of the documents, and other factors.

Direct General Insurance Company, Indiana reviews

Pros:

Easy-to-use website
Explains coverage well
Transparent pricing
Flexible billing options
Variety of coverage options

Cons:

Doesn’t reward loyal customers
Poor customer service
Slow claim process
High rates and fees

The overall rating of Direct General Insurance Company, Indiana from the Better Business Bureau is 3.77 out of 5 stars, based on 15 customer reviews and a rating of A+.

However, most of the reviews on the site are negative ones and the company has also received many complaints regarding their products and services.

FAQs

What is direct insurance?

Direct insurance is a type of insurance that is sold directly to the customer without involving any intermediaries, such as brokers or agents.

Direct insurers usually offer their products through contact centers or online platforms.

Here are some additional FAQs that you have not covered in your article:

What are the benefits of using Direct General Insurance Company, Indiana?

There are several benefits to using Direct General Insurance Company, Indiana, including:

Affordability: Direct General is known for its affordable insurance rates. This is because Direct General cuts out the middleman (the insurance agent) and sells its policies directly to customers.
Convenience: Direct General makes it easy to get an insurance quote and apply for a policy online. You can also manage your account online and file claims online.
Choice: Direct General offers a wide range of insurance products and services to choose from, so you can find the coverage that’s right for you.
Customer service: Direct General offers 24/7 customer service so you can get help when you need it.

What are the drawbacks of using Direct General Insurance Company, Indiana?

Some of the drawbacks of using Direct General Insurance Company, Indiana include:

Customer service complaints: Direct General has received a number of complaints from customers about poor customer service.
Slow claims process: Some customers have complained that Direct General’s claims process is slow.
High rates and fees: Direct General’s rates may be higher than other insurance companies, especially for high-risk drivers.
Lack of loyalty rewards: Direct General does not offer any loyalty rewards to its customers.

Is Direct General Insurance Company, Indiana a good insurance company?

Whether or not Direct General Insurance Company, Indiana is a good insurance company for you depends on your individual needs and budget.

If you are looking for affordable insurance and don’t mind the potential for poor customer service and a slow claims process, then Direct General may be a good option for you.

However, if you are looking for an insurance company with a good reputation for customer service and a fast claims process, then you may want to consider other options.

American Memorial Life Insurance Company, South Dakota(SD): Address, Reviews, Claims, Benefits
American Agricultural Insurance Company Indiana(IN): Website, Locations, contacts ,Specialties and more
Ameritas Life Insurance Corp. Lincoln(IL): Contacts, Claims, Salary, Jobs
Atlantic Specialty Insurance Company, New York(NY): Contact, Email Address, Claims, Reviews
ARCOA Risk Retention Group Nevada(NV): Contact, Claims, Reviews, Advantages

Maya Scarlett

Demystifying the intricate dance of risk and reward.

About

Maya Scarlett is not afraid of the unknown.

She is passionate about the intricate world of insurance and enjoys converting complex numbers into compelling stories that empower people to navigate the unpredictable with confidence.

At InsuranceBlob.com, she translates jargon into empathy, demystifying risk and empowering individuals to navigate the often-opaque world of insurance.

Education

Armed with an academic arsenal honed to dissect risk in all its forms, Maya’s educational journey reflects her multifaceted approach to the field.

MSc in Disaster Risk Reduction and Management (University College London)

This program provided a holistic understanding of disaster preparedness, mitigation, and recovery, with a focus on social, environmental, and economic dimensions of risk.

Behavioral Economics and Insurance, Wharton School of Business (University of Pennsylvania)

Delving into the psychological factors influencing insurance decision-making, this course equipped Maya with tools to design products and policies that resonate with people’s needs and biases.

Expertise

Maya’s expertise extends beyond crunching numbers.

Behavioral Risk Communication: Employing effective communication strategies to educate individuals and communities about risk and encourage responsible insurance behavior.
Emerging Risks and Innovation: From climate change to cyber threats, Maya keeps her finger on the pulse of the future, anticipating and preparing for the next wave of risk challenges.
Regulatory Compliance and Communication: Navigating the intricate maze of insurance regulations and translating complex concepts into clear, actionable language for everyone.

Maya Scarlett is your guide through the labyrinthine world of risk.

With her sharp data-driven insights and unwavering optimism, she empowers you to make informed decisions and face the unexpected with confidence.

Read her articles and discover how your risk can be your greatest asset.

Connect with Maya

LinkedIn
Twitter
Medium

Feel free to reach out for a chat, a question, or a deep dive into the fascinating world of risk and reward.

Maya is always eager to share her knowledge and help you navigate the ever-changing insurance landscape with confidence.

Spread the love