If you are looking for a car insurance company that offers quality coverage, great value, and excellent customer service, you might want to check out Elephant Insurance Company.
Elephant is a subsidiary of Admiral Group, one of the largest insurers in the U.K., and it operates in several states in the U.S.
In this article, I will give you an inside look at Elephant Insurance Company and tell you everything you need to know before you buy a policy from them. Let’s get started!
Courtesy:ValuePenguin
Basic Information
First, let me give you some basic information about Elephant Insurance Company. Here are their contact details:
| Fact | Information |
|---|---|
| Phone Number | 1-855-ELEPHANT |
| Address | 9950 Mayland Drive, Richmond, VA 23233 |
| Customer Service Contact | Online chat or call at 1-855-ELEPHANT |
| Policy Details | Review online or on the mobile app |
| Email Address | customerservice@elephant.com |
| Fax Number | 1-877-321-2096 |
| Operating Hours | Monday-Friday: 8:00 AM – 9:00 PM ET |
| Saturday: 9:00 AM – 5:30 PM ET |
Services & Products
Next, let me tell you about the services and products that Elephant Insurance Company offers.
They have a variety of insurance products to suit your need, such as:
- Auto Insurance: This is their main product, and they offer liability, collision, comprehensive, and full coverage options. You can also customize your policy with add-ons like roadside assistance, pet injury protection, legal coverage, and more.
- Homeowners Insurance: This product covers your home and personal property from damages caused by fire, theft, vandalism, and other perils. You can also get liability coverage for injuries or property damage that you or your family members cause to others.
- Renters Insurance: This product covers your personal property and liability when you rent a home or apartment. You can also get additional coverage for valuables like jewelry, electronics, and musical instruments.
- Condo Insurance: This product covers your personal property and liability when you own a condo unit. You can also get coverage for improvements or additions that you make to your unit.
- Motorcycle Insurance: This product covers your motorcycle and liability when you ride it. You can also get coverage for accessories like helmets, gloves, and jackets.
- Life Insurance: This product provides financial protection for your loved ones in case of your death. You can choose from term or permanent life insurance options.
- Umbrella Insurance: This product provides extra liability coverage beyond your auto or home insurance limits. It can protect you from lawsuits or claims that exceed your primary policy limits.
Financial Details
They have competitive premium costs that vary depending on your location, vehicle type, driving history, credit score, and other factors.
They also have flexible payment options that let you choose how often and how much you want to pay.
You can pay monthly, quarterly, semi-annually, or annually.
You can also pay online, by phone, by mail, or by automatic withdrawal from your bank account.
Elephant Insurance Company also has discounts and promotional offers that can lower your premium costs even more. Some of the discounts they offer are:
- Early Bird Discount: You can save up to 10% when you start your policy with Elephant 5 days before your current policy renews.
- Paid-in-Full Discount: You can save when you pay your policy premiums up front since this helps them save on payment processing costs.
- Paperless Discount: You can save when you choose eco-friendly options like e-signature and paperless billing.
- Responsible Driver Discount: You can save when you have a clean driving record with no accidents or violations for a certain period of time.
- Good Student Discount: You can save when you are a student with good grades or a high GPA.
- Defensive Driving Discount: You can save when you complete a state-approved defensive driving course.
- Military Discount: You can save when you are an active or retired member of the U.S. military or a spouse or dependent of one.
- Federal Employee Discount: You can save when you are a federal employee or a spouse or dependent of one.
Claims
Speaking of claims, let me tell you more about the claim process of Elephant Insurance Company.
They have a simple and straightforward claim process that involves these steps:
- Report the incident: You can report the incident as soon as possible by calling 1-877-321-2096, logging into your online account, or using their mobile app. You will need to provide some basic information like your policy number, the date and time of the incident, the location of the incident, the details of what happened, and the contact information of any other parties involved.
- Review the coverage: You will be assigned a claim representative who will review your coverage and explain what is covered and what is not covered by your policy. They will also explain your deductible amount, which is the amount you have to pay out of pocket before your insurance kicks in.
Coverage Details
Next, let me tell you about the coverage details of Elephant Insurance Company. They have different types of coverage that you can choose from depending on your needs and preferences. Some of the coverage types they offer are:
- Liability Coverage: This covers the bodily injury and property damage that you cause to others in an accident. It also covers your legal fees if you are sued by another party. This is the minimum coverage required by law in most states.
- Collision Coverage: This covers the damage to your vehicle caused by a collision with another vehicle or object. This is optional coverage that you can add to your policy if you want to protect your vehicle from accidents.
- Comprehensive Coverage: This covers the damage to your vehicle caused by events other than collision, such as fire, theft, vandalism, hail, flood, animal collision, etc. This is also optional coverage that you can add to your policy if you want to protect your vehicle from non-accident events.
Agents & Brokers
They have a network of local agents and brokers who can help you find the best policy for your needs and budget.
They also have qualifications and reviews that show their expertise and reputation. Here are some facts about them:
- Local Agent Listings: Elephant Insurance Company has a section on their website where you can find local agent listings near you. You can enter your zip code or city and state to see a list of agents and brokers who work with Elephant in your area. You can also see their contact information, location, and distance from you.
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