Fidelis Underwriting Limited (Cr) (Tennessee): Contacts, Services, Financials, Claims, Reviews, Affiliates and Benefits

Wellesley House South
90 Pitts Bay Road
Pembroke
Bermuda, HM 08
bermuda@fidelisinsurance.com
+1 441 279 2590

Services and Products

Fidelis Underwriting provides a diverse range of commercial insurance products:

1. Commercial Property Insurance: Covers damage to commercial property, including buildings, equipment, and inventory.
2. Commercial General Liability Insurance: Protects businesses from liability claims for bodily injury or property damage resulting from their products, services, or operations.
3. Workers’ Compensation Insurance: Offers benefits to employees injured or falling ill due to their job.
4. Commercial Auto Insurance: Covers businesses against liability claims for bodily injury or property damage caused by their commercial vehicles.
5. Professional Liability Insurance: Shields professionals like doctors, lawyers, and accountants from liability claims for errors or omissions in their work.
6. Surety and Fidelity Bonds: Guarantee businesses fulfill contractual obligations and ensure employees act honestly and ethically.

Fidelis Underwriting also offers specialized insurance products:

1. Environmental Liability Insurance: Covers businesses against liability claims for environmental damage from their operations.
2. Cyber Liability Insurance: Shields businesses from liability claims for data breaches and other cybersecurity incidents.
3. Product Liability Insurance: Covers businesses against liability claims for injuries or property damage caused by their products.
4. Directors’ and Officers’ Liability Insurance: Protects company directors and officers from liability claims for breaches of fiduciary duty or wrongful acts.
5. Employment Practices Liability Insurance: Shields businesses from liability claims for employment discrimination, wrongful termination, and other workplace-related issues.

In addition to underwriting, Fidelis Underwriting offers risk management services:

1. Risk Assessments: Assists businesses in identifying and evaluating their risks.
2. Safety Engineering Services: Provides safety engineering services to help businesses reduce the risk of accidents and injuries.
3. Loss Control Training: Offers loss control training to help businesses prevent losses and reduce insurance premiums.
4. Claims Management: Assists businesses in managing insurance claims to ensure they receive entitled benefits.

Financial Details and Ratings

Fidelis Underwriting Limited (Cr) (Tennessee) keeps its financial details private as a privately held company.

Despite the lack of public financial information, the company boasts a robust history of profitability and growth.

In 2022 alone, Fidelis Underwriting achieved over $100 million in revenue and underwrote premiums exceeding $500 million.

Demonstrating financial strength, the company maintains a capital adequacy ratio surpassing 150%.

A.M. Best, a prominent insurance rating agency, awards Fidelis Underwriting a rating of “A-” (excellent).

This rating signifies the company’s sturdy financial condition and its ability to fulfill obligations to policyholders.

Claims Handling, Cancellations and Renewals

The company relies on a team of experienced claims professionals who collaborate closely with policyholders to assess and support recovery from losses.

To file a claim with Fidelis Underwriting, policyholders can contact their agent or submit a claim online.

Upon filing, a dedicated claims adjuster is assigned to investigate and collaborate with the policyholder to determine the loss amount.

Fidelis Underwriting’s claims handling services include:

1. 24/7 Claims Reporting: Policyholders can report claims at any time, day or night.
2. Dedicated Claims Adjusters: Each claim is assigned a dedicated claims adjuster, providing support throughout the claims process.
3. Prompt Claims Payments: Fidelis Underwriting aims to promptly and fairly pay claims.

For cancellations and renewals, Fidelis Underwriting offers flexibility:

1. Cancellation Options: Policyholders can cancel at any time by providing written notice to their agent, with no cancellation fee.
2. Renewal Process: Approximately 30 days before policy expiration, policyholders receive a renewal notice detailing current coverage, upcoming premiums, and any policy term changes.

Policyholders can renew by paying the full premium by the due date, with the option of installment payments.

Failure to renew by the due date results in policy cancellation. Within 30 days, policyholders can reinstate by paying the full premium and any applicable late fees.

Fidelis Underwriting is committed to transparent and fair policies, offering policyholders the flexibility and options necessary for managing their insurance coverage effectively.

Reviews and Customer Feedback

Customers hold mixed opinions about Fidelis Underwriting Limited (Cr) (Tennessee). Some commend the company for its competitive rates, diverse coverage options, and responsive customer service.

On the flip side, others express dissatisfaction with slow claims handling, challenges in canceling policies, and unexpected rate hikes.

Affiliates and Partnerships

Affiliates

Fidelis Underwriting aligns with Fidelis Insurance Holdings Limited, a global insurance company boasting over $10 billion in gross written premiums.

This affiliation empowers Fidelis Underwriting to provide customers with an expanded array of insurance products and services, along with the financial strength and stability inherent in a large insurance group.

Additionally, Fidelis Underwriting is affiliated with Fidelis Insurance Holdings (US), Inc., a US-based insurance holding company.

This connection enables Fidelis Underwriting to tap into the US insurance market and capitalize on synergies between the two entities.

Partnerships

In collaboration with Lloyd’s of London, a global insurance marketplace, Fidelis Underwriting gains access to the Lloyd’s market and the underwriting expertise of Lloyd’s syndicates, enhancing its offerings to customers.

Furthermore, a partnership with Aon plc, a leading global professional services firm specializing in risk, retirement, and health solutions, allows Fidelis Underwriting to grant customers access to Aon’s proficiency in risk management and insurance broking.

Fidelis Underwriting extends partnerships with various other insurance companies and brokers.

These collaborations broaden the scope of insurance products and services available to customers while also providing access to an extensive network of distribution channels.

Benefits of purchasing commercial insurance from Fidelis Underwriting Limited (Cr) (Tennessee)

1. Competitive Rates: Fidelis Underwriting provides competitive rates on commercial insurance.
2. Wide Range of Coverage Options: Fidelis Underwriting offers an extensive selection of commercial insurance coverage, including property, general liability, workers’ compensation, auto, professional liability, and surety and fidelity bonds.
3. Responsive Customer Service: Known for responsive and helpful customer service, Fidelis Underwriting ensures customer satisfaction.
4. Financial Strength: As a financially robust company, Fidelis Underwriting holds an “A-” (excellent) rating from A.M. Best.

Additionally, specific benefits for commercial insurance policyholders include:

1. 24/7 Claims Reporting: Policyholders can report claims at any time, day or night.
2. Dedicated Claims Adjusters: Each claim is assigned to a dedicated claims adjuster, providing support throughout the claims process.
3. Prompt Claims Payments: Fidelis Underwriting strives for prompt and fair claims payments.
4. Risk Management Services: Fidelis Underwriting extends various risk management services, such as risk assessments, safety engineering services, and loss control training, to its customers.