Fire Insurance Exchange, California: Overview, Services, Financials, Coverages, Claims, Reviews

Fire Insurance Exchange is one of the insurers comprising Farmers Insurance Group.

The company provides automobile, homeowners, personal umbrella and business owners insurance.

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Fire Insurance Exchange, California

In this blog post, we will review the company’s history, basic information, services and products, financial details, coverage details, claims process and customer experiences.

Fire Insurance Exchange Basic Information

The following table summarizes some basic information:

Phone Number Address
Company Type:
California Company ID #:
State of Domicile:
Fax Number Operating Hours
(800) 327-6377
6301 OWENSMOUTH AVENUE
WOODLAND HILLS,   CA 91367
[Property]
1267-4
California (877) 217-1389 Monday-Friday: 7:00 a.m. to 11:00 p.m. CT  Saturday-Sunday: 8:00 a.m. to 8:00 p.m. CT

Fire Insurance Exchange Services and Products

Fire Insurance Exchange offers various types of insurance products, such as:

  • Homeowners insurance: This covers your home and personal property from damages caused by fire, theft, vandalism, liability and other perils.
  • Condo insurance: This covers your condo unit and personal property from damages caused by fire, theft, vandalism, liability and other perils.
  • Renters insurance: This covers your personal property and liability from damages caused by fire, theft, vandalism and other perils.
  • Mobile home insurance: This covers your mobile home and personal property from damages caused by fire, theft, vandalism, liability and other perils.
  • Specialty home insurance: This covers your vacation home, vacant home or landlord property from damages caused by fire, theft, vandalism, liability and other perils.

The company also offers special packages or bundled services, such as:

  • Smart Plan Home: This is a customizable package that allows you to choose the coverages and limits that suit your needs and budget.
  • Homeowners Plus: This is an enhanced package that includes additional coverages and benefits, such as identity shield, eco-rebuild and claim forgiveness.
  • Identity Shield: This is an optional coverage that protects you from identity theft and fraud.
  • Eco-Rebuild: This is an optional coverage that pays up to $25,000 for extra costs to repair or rebuild your home with green materials after a covered loss.
  • claim Forgiveness: This is an optional benefit that prevents your premium from increasing due to a claim.

Fire Insurance Exchange does not offer international coverage or temporary or short-term policies.

Fire Insurance Exchange Financials

The premium costs of Fire Insurance Exchange vary depending on several factors, such as:

  • The type and amount of coverage you choose
  • The location and condition of your property
  • The deductible you select
  • Your credit score and claim history
  • The discounts you qualify for

The company offers various payment options for your convenience, such as:

  • Monthly: You can pay your premium in monthly installments with a service charge.
  • Annually: You can pay your premium in one lump sum with no service charge.
  • Electronic Funds Transfer (EFT): You can authorize the company to automatically deduct your premium from your bank account on a monthly or annual basis with no service charge.
  • Credit Card: You can pay your premium with your Visa, MasterCard or Discover card online or by phone with no service charge.

Fire Insurance Exchange has a claim payout ratio of 69.6%, which means that it pays out $69.6 in claims for every $100 in premium collected. This indicates that the company is financially stable and able to meet its obligations to its policyholders.

Fire Insurance Exchange Coverages

The policy exclusions of the company are the events or situations that are not covered by your policy, such as:

  • Earth movement, such as earthquake, landslide or sinkhole
  • Flood, surface water or sewer backup
  • War, nuclear hazard or terrorism
  • Intentional loss or criminal act
  • Wear and tear, deterioration or neglect
  • Mold, fungus or wet rot
  • Ordinance or law
  • Business or professional liability

The coverage limits of the company are the maximum amounts that the company will pay for a covered loss, such as:

  • Dwelling: This is the amount that the company will pay to repair or rebuild your home if it is damaged by a covered peril.
  • Personal property: This is the amount that the company will pay to replace your personal belongings if they are damaged or stolen by a covered peril.
  • Liability: This is the amount that the company will pay for legal expenses and damages if you are sued for causing bodily injury or property damage to someone else.
  • Medical payments: This is the amount that the company will pay for medical expenses if someone is injured on your property or by your actions, regardless of fault.

Fire Insurance Exchange Claims

The claim process of the company is the steps that you need to follow to file and settle a claim, such as:

  • Report the claim: You can report your claim online, by phone, by email or through your agent as soon as possible after a loss occurs. You will need to provide your policy number, contact information and details of the loss.
  • Review the claim: A claims representative will contact you to review your claim, explain your coverages and deductibles, and answer any questions you may have. The claims representative may also assign an adjuster to inspect the damage and estimate the repair costs.
  • Resolve the claim: The claims representative will work with you and the adjuster to determine the amount of your settlement and issue your payment.

The required documents for claims vary depending on the type and extent of the loss, but they may include:

  • A police report if the loss involves theft, vandalism or liability
  • A fire department report if the loss involves fire
  • Receipts, invoices or appraisals for damaged or stolen items
  • Photos or videos of the damage
  • Repair estimates from licensed contractors

Fire Insurance Exchange Customer Experiences

The customer reviews and ratings of The company are based on feedback from policyholders who have shared their opinions and experiences with the company. Their response has been positive.

FAQs

What is Fire Insurance Exchange? The company is one of the insurers comprising Farmers Insurance Group, which provides automobile, homeowners, personal umbrella and business owners insurance. Fire Insurance Exchange was founded in 1942 as a reciprocal inter-insurance exchange to provide fire insurance for farmers in California.

Who owns Fire Insurance Exchange?  The company is owned by its policyholders, who are also members of the exchange. The members appoint an attorney-in-fact (AIF) to manage the operations of the exchange for a fee. The current AIF of Fire Insurance Exchange is Farmers Group, Inc., a subsidiary of Zurich Insurance Group.

What types of insurance does Fire Insurance Exchange offer? The company offers various types of insurance products, such as homeowners, condo, renters, mobile home and specialty home insurance.

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