First National Insurance Company of America (New Hampshire): History, Contacts, Services, Financials, Claims, Reviews, Benefits

Founded in 1923 as a subsidiary of the Liberty Mutual Group, First National Insurance Company of America originally aimed to offer insurance coverage to businesses and individuals in the New England region.

Over the years, the company has evolved into a significant provider of property and casualty insurance.

It offers a diverse range of products, such as auto insurance, homeowners insurance, renters insurance, business insurance, and workers’ compensation.

In 1995, the company relocated from Massachusetts to New Hampshire, leveraging the state’s favorable insurance laws.

By 2011, First National Insurance Company of America had become a wholly owned subsidiary of Safeco Insurance Company of America, which is also a member of the Liberty Mutual Group.

Today, the company stands as a financially robust entity with a solid reputation, dedicated to providing customers with the best possible insurance experience.

Contact Details

First National Insurance Company of America (New Hampshire)

Corporate Office:

175 Berkeley Street

Boston, MA 02116

Phone: 617-357-9500

Website: www.safeco.com: https://www.safeco.com

Customer Service:

1-800-344-0197

Hours of Operation:

Monday-Friday: 8:00 a.m.–6:00 p.m. ET

Saturday: 8:00 a.m.–4:00 p.m. ET

To file a claim:

1-800-421-4566

Hours of Operation:

24 hours a day, 7 days a week

To find an agent:

1-800-426-2800

Services and Products

First National Insurance Company of America (New Hampshire) provides a broad array of property and casualty insurance products for individuals and businesses, including:

Personal Insurance

• Auto insurance
• Homeowners insurance
• Renters insurance
• Motorcycle insurance
• Boat insurance
• RV insurance
• Umbrella insurance
• Personal liability insurance
• Identity theft protection

Business Insurance

• Commercial auto insurance
• General liability insurance
• Property insurance
• Workers’ compensation insurance
• Business owner’s policy (BOP)
• Professional liability insurance
• Directors and officers (D&O) insurance
• Employment practices liability insurance (EPLI)
• Cyber liability insurance

First National Insurance Company of America also offers various other insurance products, such as life insurance, disability insurance, and long-term care insurance.

Beyond insurance products, the company provides services, including:

• Risk management consulting
• Claims processing
• Loss prevention programs
• Safety training
• Financial planning

Financial Strength and Ratings

First National Insurance Company of America (New Hampshire) holds a robust financial rating, securing an “A” (excellent) from A.M. Best, a prominent insurance rating agency.

This rating underscores the company’s formidable capacity to fulfill its financial commitments to policyholders.

The company boasts a commendable financial track record.

In 2022, First National Insurance Company of America disclosed a net income of $1.2 billion and a surplus of $7.5 billion.

Notably, its loss ratio stood at 55%, below the industry average.

As a member of the Liberty Mutual Group, one of the world’s largest and most financially stable insurance companies, First National Insurance Company of America aligns with a legacy of enduring financial stability.

The Liberty Mutual Group has a longstanding history of financial strength, consistently delivering dividends to its shareholders.

Claims Handling

 

The company boasts a dedicated team of experienced and knowledgeable claims adjusters committed to assisting customers swiftly and effectively through the claims process.

To initiate a claim with First National Insurance Company of America, contact the company’s 24/7 claims hotline at 1-800-421-4566, or conveniently file a claim online through the company’s website.

Upon filing a claim, a designated claims adjuster from First National Insurance Company of America will be assigned to your case.

The claims adjuster will reach out to you, collecting necessary information about the claim and scheduling an inspection if required.

After gathering all essential details, the claims adjuster will review your claim to determine coverage under your policy.

If covered, they will collaborate with you to expedite a prompt and fair settlement.

Customer Reviews

Customers hold varied opinions about First National Insurance Company of America. While some express satisfaction with the company’s services, others share negative experiences.

It’s crucial to review customer feedback and compare quotes from different insurance companies before selecting a policy.

Benefits of choosing First National Insurance Company of America (New Hampshire)

1. Comprehensive and Affordable Insurance Products: The company offers a broad range of insurance products at competitive prices.
2. Strong Financial Rating: First National Insurance Company of America holds a robust financial rating from A.M. Best, indicating its strong ability to meet financial obligations to policyholders.
3. Excellent Customer Service: Recognized for excellent customer service, the company’s representatives are friendly, knowledgeable, and helpful.
4. Commitment to Providing Peace of Mind: First National Insurance Company of America is dedicated to offering customers peace of mind, aiming to help protect what matters most to them.

Additional benefits include:

1. Same-Day Claims Processing: For minor claims, the company may process and issue payment on the same day.
2. Express Claims Handling: With more complex claims, First National Insurance Company of America provides express claims handling. This involves assigning a dedicated claims adjuster to work with you for a swift settlement.
3. Medical Bill Negotiation: The company can assist in negotiating medical bills with healthcare providers, potentially saving you money on out-of-pocket medical expenses.
4. Home and Auto Repairs: First National Insurance Company of America can help coordinate repairs to your home or auto after a covered loss.