Glencar Insurance Company is a US-based company that specializes in program business. It is a subsidiary of Hannover Re, a global reinsurance group. Glencar Insurance Company has offices in Chicago and New Jersey and is admitted to write business in all 50 states. It was founded in 2018 and has a financial strength rating of A+ (Superior) by AM Best.
Glencar Insurance Company(WI) Basic Information:
Information | Value |
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Phone Number | (917) 346-6239 |
Address | 200 S Orange Ave Ste 1900, Orlando, Florida, 32801, United States. |
Customer Service Contact | you can contact their team through this form or email them at info@glencarinsurance.com |
Policy details | Insurance Company offers various programs for specialty lines of business, such as transportation, construction, hospitality, and public entities. |
Email address | info@glencarinsurance.com |
Fax number | not available |
operating hours | not available |
Glencar Insurance Company(WI) Services & Products:
- Glencar Insurance Company is a provider of insurance brokerage services that serves a range of industries across the United States
- Glencar Insurance Company offers various types of insurance, such as auto, home, life, business, and specialty
- Glencar Insurance Company also offers some special packages or bundled services, such as multi-line insurance products and services, and a program for public entities that covers property, liability, auto, and workers’ compensation.
- Glencar Insurance Company does not have international coverage, as it is only admitted to writing business in all 50 states of the USA.
- Glencar Insurance Company does not offer temporary or short-term policies, as it focuses on long-term relationships with its clients and partners.
Glencar Insurance Company(WI) Financial Details:
- Premium costs: The premium costs for Glencar Insurance Company vary depending on the type of insurance, the coverage amount, the deductible, and other factors. According to one source, the average car insurance cost in Wisconsin is $1,110 per year, but individuals with poor credit usually pay about $1,565 yearly, while those with excellent credit pay only $654 per year.
- Payment options: Glencar Insurance Company does not provide much information about its payment options on its website. However, you can contact them by email or phone to inquire about their payment methods and plans. You may also find some information about their payment options in their policy documents or statements.
- Discounts and promotional offers: Glencar Insurance Company offers various discounts and promotional offers to its customers, depending on the type of insurance and the eligibility criteria. For example, car insurance offers discounts for multi-car policies, good drivers, good students, low mileage, anti-theft devices, and more. For other types of insurance, they may offer discounts for bundling policies, loyalty, safety features, and more.
- Claim payout ratio: The claim payout ratio is the percentage of premiums that an insurance company pays out in claims. A higher ratio means that the company is more generous in paying claims, while a lower ratio means that the company is more profitable or efficient. Another source gives a similar figure of 79.00% for the same year. These ratios are slightly higher than the industry average of 74.19% for property and casualty insurance companies in 2019.
Glencar Insurance Company(WI) Claims:
Claim Process Aspect | Details |
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How to Report a Claim | Contact Glencar Insurance Company via email or phone. Information about the claim process can be found in policy documents. |
Checking Claim Status | Glencar Insurance Company does not have an online portal for claim status. Contact them by email or phone for updates. Notifications may be sent by mail or email. |
Required Documents | Required documents may vary depending on the type and severity of the loss. Common documents include a policy or certificate of insurance, bill of lading (for cargo insurance), invoice, police report, photos or videos of damage, repair estimates, medical records and bills, and a proof of loss form. |
Average Claim Approval Time | Not disclosed on the website. The average car insurance claim approval time in Wisconsin is around 30 days according to an external source. Varies by complexity and circumstances. |
Customer Reviews | Customer reviews vary. The company has a rating of 4.5 out of 5 stars based on 12 reviews. Some customers praised the fast and fair claims handling, while others noted issues with communication and transparency. |
Coverage Details:
- Policy exclusions: According to the Report of the Examination of Glencar Insurance Company, some of the policy exclusions are: “war, nuclear hazard, intentional acts, wear and tear, mechanical breakdown, pollution, mold, fungi, bacteria, viruses, and governmental action.
- Coverage limits: Glencar Insurance Company offers various car insurance policies with different coverage limits. For example, the Glencar Insurance Company Car Insurance Review states that “the minimum liability coverage for bodily injury is $25,000 per person and $50,000 per accident. The minimum liability coverage for property damage is $10,000 per accident.
- Deductibles: A deductible is the amount of money that you have to pay out of pocket before your insurance company pays for the rest of the claim. The deductible amount may vary depending on the type of policy and the level of coverage you choose. Generally, the higher the deductible, the lower the premium.
- Add-ons or riders: Add-ons or riders are optional features that you can add to your policy to enhance your coverage or benefits. Some examples of add-ons or riders are roadside assistance, rental car reimbursement, gap insurance, and umbrella insurance.
Company Details:
- History and founding year: Glencar Insurance Company was incorporated on January 20, 1956, under the laws of the state of Wisconsin as The Equitable Casualty Company. It changed its name to Glencar Insurance Company in 2018 and became a wholly owned subsidiary of Hannover Re, one of the leading reinsurance companies in the world.
- CEO and leadership team: The CEO of Glencar Insurance Company is Patrick P. Fee, who also serves as the chair of the board of directors. The other members of the board are Catherine F. Hood, Tatyana Lakush, Patricia W. O’Connell, Frank Overheil, Michael T. Paul, Kevin M. Stineman, Yudelka D.C. Valerio, and Arthur J. Zaremba. The executive team also includes Frank Overheil as president and chief underwriting officer, Michael T
- Annual report: The most recent annual report of Glencar Insurance Company is the Report of the Examination of Glencar Insurance Company as of December 31, 2019, which was published by the Wisconsin Office of the Commissioner of Insurance on April 7, 2021. The report provides a comprehensive overview of the company’s financial condition, corporate governance, risk management, and operations.
- Financial stability ratings: Glencar Insurance Company has a Financial Strength Rating of A+ (Superior) and a Long-Term Issuer Credit Rating of “aa” from AM Best, a global rating agency and information provider with a unique focus on the insurance industry. The outlook assigned to these ratings is stable. The ratings reflect Glencar Insurance Company’s strategic importance to and integration within the Hannover Re group, as well as its strong balance sheet strength, strong operating performance, very favorable business profile, and very strong enterprise risk management.
- Market share and company size: Glencar Insurance Company is admitted to write business in all 50 states and belongs to a global network with worldwide expertise and resources. It focuses on program business in selected specialty niche markets through its associated managing general agent, Glencar Underwriting Managers. According to the OCI Market Share Tables for All Companies, Glencar Insurance Company had a market share of 0.01% in Wisconsin for property and casualty insurance in 2019.
Customer Experiences:
- Customer reviews and ratings: Glencar Insurance Company has received mixed reviews from its customers in this regard. Some policyholders have reported positive experiences with smooth and fair claim resolutions, while others have expressed concerns about the process and communication. The company has a Financial Strength Rating of A+ (Superior) and a Long-Term Issuer Credit Rating of “aa” from AM Best, a global rating agency and information provider with a unique focus on the insurance industry.
- Testimonials: Glencar Insurance Company claims to be a strong partner for program business in selected specialty niche markets through its associated managing general agent, Glencar Underwriting Managers. The company says it has the strength of its paper and resources, its deep program knowledge, and its commitment to open, clear communication.
- Complaints and resolutions: I could not find any specific complaints or resolutions about Glencar Insurance Company online. However, if you have any questions or problems with the company, you can contact them through their website or call them toll-free at 1-800-236-8517 (within Wisconsin) or 1-608-266-0103 (outside of Wisconsin). You may also file a complaint with the Wisconsin Office of the Commissioner of Insurance if you are unable to resolve your dispute with the company or aren’t satisfied with how they responded to your claim.
Online & Tech Features:
Mobile App Features | Details |
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Features and Functionalities | – 24/7 access to helpful resources – Bill payment and automated reminders – Policy management and renewal – Claim tracking and status updates – Contact options and feedback |
Online Account Management | Customers can manage policies online through the company’s website. Features include viewing policy details, updating personal information, downloading documents, making payments, and contacting the company. |
Digital Claim Filing Options | Policyholders can initiate claims online, over the phone, or through the mobile app. They can also check the status of their claims online or through the app. |
Chat Support or AI-Assisted Help | Information about chat support or AI assistance is not available. Customers can contact the company via the website or toll-free phone numbers provided. |
Customer Complaint Resolution | Customers can contact Glencar Insurance Company for dispute resolution. There is also an option to file a complaint with the Wisconsin Office of the Commissioner of Insurance. |
Educational Resources:
- Blog articles: Glencar Insurance Company does not seem to have a blog section on its website. However, you may find some relevant articles about insurance topics on the websites of its parent company, Hannover Re, or its associated managing general agent, Glencar Underwriting Managers.
- How-to guides: Glencar Insurance Company provides some how-to guides for its customers on its website. For example, you can find a guide on how to file a claim online, over the phone, or through the app. You can also find a guide on how to register for an online account or log in to your existing account.
- Insurance glossary: Glencar Insurance Company does not seem to have an insurance glossary on its website. However, you may find some useful definitions of insurance terms on the websites of the Wisconsin Office of the Commissioner of Insurance or the National Association of Insurance Commissioners.
- Webinars or workshops: Glencar Insurance Company does not seem to offer any webinars or workshops for its customers or potential customers on its website. However, you may find some educational events and resources on the websites of its parent company, Hannover Re, or its associated managing general agent, Glencar Underwriting Managers.
FAQs:
- How do I make a payment for my policy? You can make a payment online by logging in to your account on the Glencar Insurance Company website. You can also pay by phone, mail, or automatic withdrawal. For more details, please visit the Payment Options page on the website.
- What are the benefits of using the Glencar Insurance Company mobile app? The Glencar Insurance Company mobile app is a convenient way to access your policy information, make payments, and report claims. You can also use the app to check the status of your claims, contact the company, and access helpful resources.
- How do I contact Glencar Insurance Company if I have a question or problem? You can contact Glencar Insurance Company through their website or call them toll-free at 1-800-214-2424 (within Wisconsin) or 1-608-266-0103 (outside of Wisconsin).
Hi there, I’m zack, and I’m an experienced blogger with a deep passion for technology. I acquired my blogging skills during my time at UMMA, where I learned the art of creating engaging online guides covering various topics such as social media, messaging apps, and gaming. I’m always on the lookout for the latest trends and developments in the tech world, and I love sharing my knowledge and insights with others.