Great American Alliance Insurance Company(OH): Locations, Contacts, Reviews, Claims, Financial Details, Coverage Details, Owner, Login, Careers, Online and Technological Features.

Great American Alliance Insurance Company (GAAIC), a property and casualty insurance company, has its headquarters situated in Cincinnati, Ohio.

GAAIC holds licenses to conduct business across all 50 states and the District of Columbia.

In terms of its locations, GAAIC’s corporate headquarters can be found at 301 E. Fourth Street, Cincinnati, OH 45202.

Great American Alliance Insurance Company

Additionally, GAAIC maintains regional offices in key cities, including Atlanta, Boston, Chicago, Dallas, Kansas City, Los Angeles, New York, Philadelphia, and San Francisco.


Organization Name Phone Number Website
GAAIC (Great American Insurance Group) 1-800-545-4269


GAAIC has a rating of 4.2 out of 5 stars on Google Reviews, based on over 4,000 reviews. Customers praise GAAIC for its responsive customer service and fair claims process.

Great American Alliance Insurance Company Claims

  1. GAAIC provides various commercial insurance products, which encompass property and casualty, workers’ compensation, and cyber liability insurance.
  2. To initiate a claim with GAAIC, you have two options: either get in touch with your agent or dial the GAAIC claims hotline at 1-844-GAIG NOW (844-424-4669).
  3. When filing a claim, you must furnish the following details:
  4. GAAIC will appoint a claims adjuster to your case, who will conduct an investigation into the loss and collaborate with you to facilitate resolution.
  5. GAAIC strives to expedite payment for covered losses, with deductions for applicable deductibles or coinsurance.

Tips for Filing a Claim with GAAIC:

File your claim promptly after the loss occurs to expedite processing and minimize payment delays.

Be prepared to provide GAAIC with extensive information about your loss, aiding the claims adjuster in their investigation and ensuring a fair settlement offer.

Maintain copies of all documentation linked to your loss, such as police reports, repair estimates, and medical bills, to bolster your claim and expedite GAAIC’s processing efficiency.

If you have any inquiries or concerns regarding your claim, don’t hesitate to reach out to your claims adjuster.

Financial Details

Great American Alliance Insurance Company (GAAIC) holds an A+ (Superior) financial strength rating from A.M. Best,

Signifying a robust financial performance track record and a strong capacity to fulfill its policyholder obligations.

A.M. Best, a prominent insurance rating agency, bases its assessments on a comprehensive analysis of a company’s financial strength, operational performance, and management.

Additional Financial Details about GAAIC:

  1. In 2022, GAAIC underwrote over $2 billion in gross premiums.
  2. GAAIC boasts a surplus exceeding $1 billion.
  3. GAAIC achieved a 95% combined ratio in 2022, a metric that gauges underwriting profitability.

Benefits of Opting for a Financially Strong Insurance Company:

Peace of Mind:

The assurance that your insurance provider maintains strong financial footing offers peace of mind, knowing that your claims will be honored when needed.

Competitive Rates:

Financially stable insurance companies can often provide policyholders with competitive premium rates.

Expanded Coverage Options:

These companies often extend a broader range of coverage options to their policyholders.

Investment Stability:

Financially strong insurance companies can offer more stable investment choices to their policyholders, enhancing their financial security.

Great American Alliance Insurance Company Coverage Details

Commercial Insurance:

  • GAAIC offers an array of commercial insurance products to assist businesses in safeguarding their assets and employees from various risks, including:
    • Property Damage: GAAIC’s property insurance covers damage to buildings, equipment, and inventory resulting from fire, storms, theft, and other covered events.
    • Liability: GAAIC’s liability insurance safeguards businesses against financial losses stemming from lawsuits alleging bodily injury or property damage.
    • Workers’ Compensation: GAAIC’s workers’ compensation insurance provides benefits to employees injured or falling ill on the job.
    • Business Auto: GAAIC’s business auto insurance extends coverage to vehicles owned or leased by businesses, as well as employees using their own vehicles for business purposes.

  • Additionally, GAAIC offers various specialty commercial insurance products, including:
    • Cyber Liability Insurance: This coverage shields businesses from financial losses incurred due to cyberattacks, such as data breaches and ransomware attacks.
    • Professional Liability Insurance: This coverage safeguards professionals from financial losses resulting from lawsuits alleging malpractice or errors and omissions.
    • Directors and Officers Insurance: This coverage protects directors and officers of businesses from financial losses linked to lawsuits alleging wrongful acts, such as breach of fiduciary duty.

Personal Insurance:

  • GAAIC’s personal insurance products cater to individuals and families, helping them safeguard their assets and loved ones against a range of risks, including:
    • Homeowners Insurance: GAAIC’s homeowners insurance covers damage to homes and personal property caused by fire, storms, theft, and other covered events.
    • Renters Insurance: GAAIC’s renters insurance shields renters from financial losses stemming from damage to personal property and liability for bodily injury or property damage to others.
    • Auto Insurance: GAAIC’s auto insurance provides coverage for vehicles owned or leased by individuals and families, as well as personal injury and property damage caused by those vehicles.
    • Life Insurance: GAAIC’s life insurance offers financial benefits to the beneficiaries of policyholders who pass away.
  • Additionally, GAAIC offers various specialty personal insurance products, such as:
    • Umbrella Insurance: This coverage offers additional liability protection beyond the limits of other personal insurance policies, including homeowners and auto insurance.
    • Long-Term Care Insurance: This coverage helps cover the costs of long-term care, such as nursing home care and assisted living care.
    • Travel Insurance: This coverage safeguards travelers from financial losses due to unforeseen events, including lost luggage and medical emergencies.


  • GAAIC’s owner is American Financial Group, Inc. (NYSE: AFG), a publicly traded company with a market capitalization exceeding $20 billion.
  • AFG is a diversified financial services holding company with interests in property and casualty insurance, specialty commercial insurance, and investments.


  • GAAIC policyholders can access their accounts on the Great American Insurance Group website ( for activities like viewing policy details, making payments, and filing claims.
  • To log in, you’ll require your policy number and password.


  • GAAIC upholds equal opportunity and a commitment to diversity and inclusion as an employer.
  • Various career opportunities are available across multiple departments, including underwriting, claims, customer service, and IT at GAAIC.
  • To explore career prospects at GAAIC, visit the Great American Insurance Group website.

Online and Technological Features

  • GAAIC provides a range of online and technological features for its policyholders, such as:
    • Online Policy Management: Policyholders have the ability to view their policies, make payments, and file claims online.
    • Mobile App: GAAIC offers a mobile app, enabling policyholders to access their policy information and claims status while on the go.
    • Telematics: GAAIC presents telematics programs that assist policyholders in reducing their auto insurance premiums.


  • What types of insurance does GAAIC offer?
  • How do I file a claim with GAAIC?
  • How can I learn more about career opportunities at GAAIC?
  • How do I access my online policy management account?
    • To access your online policy management account, visit the Great American Insurance Group website and log in using your policy number and password.

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