Great Southern Life Insurance Company(TX): Contacts, Reviews, Claims, Financials, Coverage, Technological Features.

Great Southern Life Insurance Company (TX), operates as a subsidiary of Americo Life, Inc. and is based in Kansas City, Missouri.

GSL’s product range encompasses a variety of life insurance options, which include term life, whole life, universal life, and Medicare supplement plans.

Great Southern Life Insurance Company

Locations and Contacts

GSL is licensed to do business in all 50 states and the District of Columbia. The company’s corporate headquarters is located at:

Contact Address Phone Number
2800 N. Classen Blvd. Oklahoma City, OK 73106 1-800-231-0801

Great Southern Life Insurance Company Coverage Details

Term Life Insurance:

Term life insurance provides coverage for a specific period, typically 10, 20, or 30 years.

The death benefit is paid to the beneficiary if the policyholder passes away during the term.

This option is cost-effective and ideal for those needing coverage for a specific duration, like safeguarding their family’s financial future during their children’s youth or paying off a mortgage.

Whole Life Insurance:

Whole life insurance offers lifelong coverage if premiums are consistently paid.

It accumulates cash value over time, which can be accessed through loans or withdrawals for various purposes.

Although pricier than term life insurance, it suits those seeking lifelong coverage or wanting to utilize the cash value.

Universal Life Insurance:

Universal life insurance provides premium and death benefit flexibility.

Policyholders can opt for higher premiums for faster cash value growth or lower premiums with a reduced death benefit.

These policies are more intricate, requiring a thorough understanding of features and benefits.

Medicare Supplement Plans:

Medicare supplement plans (Medigap) fill gaps in Medicare coverage, covering deductibles, copays, coinsurance, and more.

They extend to expenses like foreign travel emergencies and prescription drugs for Medicare Part A and Part B enrollees.

Additional GSL Life Insurance Products and Services:

Great Southern Life Insurance Company Claims

GSL boasts a robust claims satisfaction rating of 95%, demonstrating a high level of customer satisfaction with their claims handling.

This reflects the company’s dedication to ensuring a positive claims experience.

One key factor contributing to this high rating is GSL’s swift and efficient claims process.

Claims are typically settled within 10 business days of receiving all necessary documentation.

A significantly faster turnaround compared to the industry average of 30-60 days.

Step-by-Step Overview of GSL’s Claims Process:

  1. Initiate a claim by filing online or contacting the customer service department.
  2. Furnish GSL with the required documentation, including the policyholder’s death certificate and medical records.
  3. GSL will assess the claim and reach a decision.
  4. Upon approval, GSL promptly disburses the death benefit to the beneficiary within 10 business days.

Great Southern Life Insurance Company Financial Details

  • GSL holds an A.M. Best rating of A+ (Superior), signifying robust financial strength and the ability to meet policyholder obligations.
  • A.M. Best, a top credit rating agency, assesses insurance companies‘ financial soundness.

Key Factors Supporting GSL’s Strong Financial Performance:

  • Diversified Product Portfolio: GSL offers a broad spectrum of life insurance products, reducing the company’s risk exposure to any single product line.
  • Strong Underwriting Practices: GSL employs stringent underwriting procedures to select healthy and insurable risks, thus managing claims costs effectively.
  • Ample Capital Reserves: GSL maintains substantial capital reserves, providing a financial cushion to absorb unexpected losses.
  • Overall, GSL’s financial details underscore the company’s financial soundness and stability, assuring policyholders of its capability to meet financial commitments.

Key Financial Metrics:

  • Total Assets: $16.5 billion
  • Policy Reserves: $12.7 billion
  • Capital and Surplus: $3.8 billion
  • A.M. Best Rating: A+ (Superior)
  • While GSL’s financial performance may experience fluctuations over time, its consistent track record of financial stability positions it well to weather any financial challenges that may arise.

Great Southern Life Insurance Company Careers

  • GSL stands out as a preferred employer in the insurance sector, offering a wide range of appealing career opportunities.
  • The company provides career paths in areas such as sales, underwriting, customer service, and IT.

Online and Technological Features for GSL Customers

  • GSL is committed to delivering convenient and efficient services to its customers through a variety of online and technological features, which include:
    • Online Account Access: Providing customers with easy access to their accounts through the internet.
    • Electronic Payments: Enabling electronic payment methods for added convenience.
    • Online Claims Submission: Allowing customers to submit insurance claims through the company’s website.
    • Mobile App: Offering a mobile application for customers to access policy information and services on the go.
    • Online Customer Support: Providing online resources and support for customer inquiries and assistance.
  • These features contribute to GSL’s commitment to enhancing customer experiences through digital accessibility and user-friendly technology.


GSL’s Customer Reputation

  • GSL’s excellent customer reputation is further bolstered by its Trustpilot rating of 4.0 out of 5 stars. Trustpilot is a review platform where customers share their experiences with businesses.

Positive Trustpilot Reviews for GSL:

  • “GSL has proven to be a pleasure to work with. Their customer service is outstanding, consistently going the extra mile to assist me.”
  • I am extremely satisfied with the life insurance policy I obtained from GSL. They offered competitive rates, and the process was straightforward.”
  • “I recently had to file a claim with GSL, and the experience was seamless and efficient. I received my payment within 10 business days of filing the claim.”
  • While GSL, like any company, isn’t flawless, there are some negative reviews on Trustpilot. However, the majority of reviews are positive, indicating that GSL is a highly regarded life insurance provider.

Overall Impression from Customer Reviews:

  • GSL’s favorable reputation among customers is a strong indicator of its commitment to delivering a positive customer experience, encompassing both top-notch customer service and a smooth claims process.


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