Hamblen Mutual Insurance Company, Tennessee: Overview, Partnership and Affiliates, Contacts, Services, Financial Aspects, Customer Reviews, Claim, Pros and Cons

Hamblen Mutual Insurance Company: A Trusted Partner for Your Insurance Needs

If you are looking for a reliable and affordable insurance provider in the East TN area, you might want to consider Hamblen Mutual Insurance Company. Hamblen Mutual is a county mutual insurance company that has been serving customers since 1909. In this post, we will give you an overview of what Hamblen Mutual is, what services it offers, and why you should choose it for your insurance needs.

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What is Hamblen Mutual Insurance Company?

Hamblen Mutual Insurance Company was founded in 1909 by a group of farmers who were frustrated with the lack of insurance options available at the time. The original name of the company was Farmers Mutual Fire Insurance Company of Hamblen County. The company operated out of a location at 162 West Main Street until moving to the present location at 110 North Cumberland Street in November of 2000. The name of the company was changed to Hamblen Mutual at this time.

photo Courtesy: BriteCore

 

Hamblen Mutual is a county mutual insurance company, which means that it is owned by its policyholders and operates on a non-profit basis. The company currently operates under the direction of three company officers and six members of the board of directors. The main purpose of the officers and board is to protect the policyholders’ surplus in the event of a loss.

Hamblen Mutual has a market share of about 0.01% in the Tennessee property and casualty insurance industry, according to the latest data from the National Association of Insurance Commissioners (NAIC). The company has a total of 2,519 policies in force and a direct written premium of $1,838,000 as of 2020.

What are the Partnership and Affiliates of Hamblen Mutual Insurance Company?

Hamblen Mutual Insurance Company is a member of the Tennessee Association of Mutual insurance companies (TAMIC), which is a trade association that represents the interests of county mutual insurance companies in Tennessee. TAMIC provides education, advocacy, and networking opportunities for its members.

Hamblen Mutual Insurance Company is also affiliated with the National Association of Mutual Insurance Companies (NAMIC), which is the largest and most diverse trade association representing the mutual insurance industry in the United States. NAMIC offers advocacy, education, research, and innovation for its members.

Hamblen Mutual Insurance Company has partnered with several businesses and organizations to provide better services and benefits for its customers. Some of these partners are:

  • Grange Mutual Casualty Company: Hamblen Mutual has a reinsurance agreement with Grange Mutual, which is a regional insurance company that offers auto, home, life, and business insurance. Grange Mutual provides financial backing and support for Hamblen Mutual in case of large losses.
  • Insurance Services Office, Inc. (ISO): Hamblen Mutual uses the services of ISO, which is a leading source of information, analytics, and decision-support services for the property and casualty insurance industry. ISO provides data, ratings, forms, and statistical services for Hamblen Mutual.
  • Tennessee Farmers Mutual Insurance Company: Hamblen Mutual has a service agreement with Tennessee Farmers, which is the largest property and casualty insurance company in Tennessee. Tennessee Farmers provides claims adjusting, underwriting, and policy issuance services for Hamblen Mutual.
  • Morristown Area Chamber of Commerce: Hamblen Mutual is a member of the Morristown Area Chamber of Commerce, which is a business organization that promotes the economic development and quality of life in the Morristown area. The chamber provides networking, advocacy, and education for its members.

 

What Services Does Hamblen Mutual Insurance Company Offer?

Hamblen Mutual Insurance Company offers a variety of insurance products for its customers, including:

  • Homeowners Insurance: Hamblen Mutual offers homeowners insurance that covers the dwelling, personal property, liability, and additional living expenses in case of a loss due to fire, theft, vandalism, windstorm, or other perils. Hamblen Mutual also offers optional coverages such as replacement cost, water backup, identity theft, and personal injury.
  • Farmowners Insurance: Hamblen Mutual offers farmowners insurance that covers the dwelling, farm personal property, liability, and additional living expenses for farm owners and operators. Hamblen Mutual also offers optional coverages such as replacement cost, equipment breakdown, farm extra expense, and farm pollution liability.
  • Churches Insurance: Hamblen Mutual offers churches insurance that covers the building, contents, liability, and additional living expenses for churches and religious organizations. Hamblen Mutual also offers optional coverages such as replacement cost, stained glass, equipment breakdown, and directors and officers liability.
  • Mobile Homeowners Insurance: Hamblen Mutual offers mobile homeowners insurance that covers the mobile home, personal property, liability, and additional living expenses for mobile home owners and renters. Hamblen Mutual also offers optional coverages such as replacement cost, water backup, and personal injury.
  • Dwelling Fire Insurance: Hamblen Mutual offers dwelling fire insurance that covers the dwelling, personal property, and liability for landlords and tenants of residential properties. Hamblen Mutual also offers optional coverages such as replacement cost, water backup, and vandalism.
  • Livestock Insurance: Hamblen Mutual offers livestock insurance that covers the death or injury of livestock due to fire, lightning, windstorm, hail, flood, earthquake, or other perils. Hamblen Mutual also offers optional coverages such as theft, transportation, and veterinary services.
  • Farm Equipment Insurance: Hamblen Mutual offers farm equipment insurance that covers the damage or loss of farm equipment due to fire, theft, collision, or other perils. Hamblen Mutual also offers optional coverages such as replacement cost, equipment breakdown, and rental reimbursement.

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Hamblen Mutual does not offer any special packages or bundles for its customers, but it does offer discounts for multiple policies, loyalty, and claims-free history. Furtherore, Hamblen Mutual does not offer any international coverage for its customers, as it only operates in the East TN area. Additionally, Hamblen Mutual has a standard policy term of one year, which can be renewed upon payment of the premium. Hamblen Mutual also has a deductible of $500 for most of its coverages, which can be increased or decreased depending on the customer’s preference.

How Can You Contact Hamblen Mutual Insurance Company?

If you want to contact Hamblen Mutual Insurance Company, you can use the following information:

Contact Information Details
Phone (423) 586-6041
Fax (423) 586-3597
Email info@hamblenmutual.com
Address 110 N Cumberland St, Morristown, TN, 37814
Website www.hamblenmutual.com
Operating Hours Monday-Friday, 8:30 AM – 4:30 PM

You can also find an agent near you by using the agent locator on the website.

What are the Financial Details of Hamblen Mutual Insurance Company?

Hamblen Mutual Insurance Company has a strong financial position, as evidenced by its financial statements and ratings. lt also has a policyholders’ surplus of $5,686,000 and a net income of $211,000 as of 2020. Hamblen Mutual has a total assets of $8,717,000 and a total liabilities of $3,031,000 as of 2020.

The Company has an A+ rating from the Better Business Bureau (BBB), which indicates that it has a high level of customer satisfaction and trustworthiness. Hamblen has been accredited by the BBB since 2012 and has no complaints filed against it.

Furthermore, the Company has an A rating from Demotech, Inc., which is a financial analysis and rating firm that specializes in evaluating the financial stability of regional and specialty insurers. Hamblen Mutual has been rated by Demotech since 2010 and has maintained its A rating, which means that it has an exceptional ability to meet its ongoing insurance obligations.

Hamblen Mutual Insurance Company has a B++ rating from A.M. Best, which is a global credit rating agency that focuses on the insurance industry. It has also been rated by A.M. Best since 2019 and has a B++ rating, which means that it has a good ability to meet its ongoing insurance obligations.

Hamblen Mutual Insurance Company also offers various payment options for its customers, such as cash, check, money order, credit card, debit card, and electronic funds transfer (EFT). Hamblen Mutual also offers flexible payment plans, such as monthly, quarterly, semi-annually, and annually.

The Company does not offer any discount or promotional offers for its customers, except for the discounts mentioned above for multiple policies, loyalty, and claims-free history.

Why Choose Hamblen Mutual Insurance Company?

There are many reasons why you should choose Hamblen Mutual Insurance Company for your insurance needs, such as:

Experience and Reputation: Hamblen Mutual has been in the insurance business for more than 100 years, which shows that it has a long history of providing quality service and products to its customers. Hamblen Mutual has a positive reputation in the community and the industry, as evidenced by its ratings and

Affordability and Flexibility: Hamblen Mutual offers competitive and reasonable rates for its insurance products, as well as various payment options and plans to suit the needs and budgets of its customers. Hamblen Mutual also offers discounts for multiple policies, loyalty, and claims-free history.

An image Illustration of Insurance
Photo Courtesy: Canara HCBC

 

customer service and satisfaction: Hamblen Mutual prides itself on providing excellent customer service and satisfaction to its customers. Hamblen Mutual has a friendly and knowledgeable staff that is ready to assist customers with any questions or issues they may have. Hamblen Mutual also has a fast and fair claims process that ensures that customers receive the compensation they deserve in a timely manner.

Local and Community-Oriented: Hamblen Mutual is a local and community-oriented company that understands the needs and challenges of its customers. Hamblen Mutual is owned by its policyholders and operates on a non-profit basis, which means that it is not driven by profit motives but by the best interests of its customers. Hamblen Mutual also supports and participates in various community events and causes, such as the Morristown Area Chamber of Commerce, the Boys and Girls Club of Morristown, and the Morristown Hamblen Hospital Foundation.

What are the Customer Experience of Hamblen Mutual Insurance Company?

Hamblen Mutual Insurance Company has a high level of customer experience, as evidenced by its reviews and ratings, testimonials, and complaints. Hamblen Mutual has an average rating of 4.8 out of 5 stars on Google, based on 13 reviews. Some of the positive comments from customers are:

“Great company to do business with. They have always been there for me when I needed them. Very friendly and helpful staff.”

“I have been with Hamblen Mutual for over 20 years and they have always treated me fairly and with respect. They have great rates and coverages and they are always quick to respond to my claims.”

“Hamblen Mutual is a wonderful company to work with. They are very professional and courteous and they always go above and beyond to make sure I am satisfied with their service. I highly recommend them to anyone looking for insurance.”

Hamblen Mutual also has several testimonials from customers on its website, which showcase the benefits and advantages of choosing Hamblen Mutual for insurance.

Some of the testimonials are:

“I had a fire at my home and Hamblen Mutual was there for me every step of the way. They paid for my hotel stay, my personal property, and my home repairs. They were very compassionate and understanding and they made the whole process easy and stress-free.”

“I had a hail storm damage my roof and Hamblen Mutual took care of everything. They sent an adjuster to inspect the damage, they approved the estimate from the contractor, and they paid for the replacement of my roof. They were very efficient and prompt and they did a great job.”

“I had a car accident and Hamblen Mutual was very helpful and supportive. They arranged for the towing of my car, they paid for the repairs, and they provided me with a rental car. They were very friendly and cooperative and they handled everything smoothly and professionally.”

Hamblen Mutual has no complaints filed against it on the BBB website, which indicates that it has a high level of customer satisfaction and trustworthiness. It also has no complaints filed against it on the Tennessee Department of Commerce and Insurance website, which regulates the insurance industry in Tennessee. The company also has no lawsuits or legal actions pending against it, which shows that it has a good reputation and compliance record.

 

Hamblen Mutual Insurance Company claim process

If you have a loss or damage that is covered by your policy, you should contact your agent or the company as soon as possible and report the claim. You should also take steps to protect your property from further damage and keep a record of your expenses.

Hamblen Mutual will send you a claim form that you need to fill out and return with any supporting documents, such as photos, receipts, estimates, or police reports. You should also provide your policy number, contact information, and a description of the loss or damage.

Hamblen Mutual will assign an adjuster to inspect your property and assess the extent and cause of the loss or damage. The adjuster will also determine the amount of your coverage and deductible, and explain the settlement process to you.

Hamblen Mutual will issue a payment for your claim based on the terms and conditions of your policy and the adjuster’s evaluation. The payment may be an advance or a final settlement, depending on the complexity and severity of the claim. You may also receive a check for the actual cash value (ACV) of your property, which is the replacement cost minus depreciation. You may be eligible for a second check for the recoverable depreciation, which is the difference between the ACV and the replacement cost, if you repair or replace your property within a specified time frame.

Hamblen Mutual will close your claim after you receive the payment and sign a release form. You may reopen your claim if you discover additional damage or have a dispute with the settlement amount. You may also file an appeal or a complaint with the company or the Tennessee Department of Commerce and Insurance if you are not satisfied with the claim process or the outcome.

 

What are some of the pro’s and con’s of Hamblen Mutual Insurance?

Pro’s:

Hamblen Mutual has a long history and experience of providing insurance services in the East TN area since 1909.

Hamblen Mutual is a county mutual insurance company, which means that it is owned by its policyholders and operates on a non-profit basis. This may result in higher customer satisfaction and loyalty, as policyholders have a greater say in how the company is run and benefit from any surplus or dividends.

Hamblen Mutual offers a range of insurance products for different needs and budgets, such as homeowners, farmowners, churches, mobile homeowners, dwelling fire, livestock, and farm equipment. Additionally, Hamblen Mutual also offers discounts for multiple policies, loyalty, and claims-free history.

The Company also has a strong financial position, as evidenced by its financial statements and ratings. Th has a policyholders’ surplus of $5,686,000 and a net income of $211,000 as of 2020. The Company has an A+ rating from the BBB, an A rating from Demotech, and a B++ rating from A.M. Best. Hamblen Mutual also has a reinsurance agreement with Grange Mutual, which provides financial backing and support in case of large losses.
It also has a high level of customer experience and satisfaction, as evidenced by its reviews and ratings, testimonials, and complaints. Hamblen Mutual has an average rating of 4.8 out of 5 stars on Google, based on 13 reviews. Hamblen Mutual also has several testimonials from customers on its website, which showcase the benefits and advantages of choosing Hamblen Mutual for insurance.
The Company has no complaints filed against it on the BBB website or the Tennessee Department of Commerce and Insurance website.

Hamblen Mutual is a local and community-oriented company that understands the needs and challenges of its customers. Hamblen Mutual is operated by a friendly and knowledgeable staff that is ready to assist customers with any questions or issues they may have. The Company also supports and participates in various community events and causes, such as the Morristown Area Chamber of Commerce, the Boys and Girls Club of Morristown, and the Morristown Hamblen Hospital Foundation.

 

Con’s:

Hamblen Mutual does not offer any special packages or bundles for its customers, which may limit the options and savings for customers who want to combine different types of insurance.

Hamblen Mutual does not offer any international coverage for its customers, as it only operates in the East TN area. This may be a disadvantage for customers who travel or relocate outside the country and need insurance coverage abroad.

Hamblen Mutual does not offer any discount or promotional offers for its customers, except for the discounts mentioned above for multiple policies, loyalty, and claims-free history. This may reduce the competitiveness and attractiveness of Hamblen Mutual compared to other insurance companies that offer more incentives and rewards for their customers.

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