Hanover American Insurance Company (New Hampshire): Membership, Contacts, Products, Financials, Claims, Reviews and Benefits

Hanover American Insurance Company, based in New Hampshire, is a subsidiary of The Hanover Insurance Group, Inc.

Hanover Insurance Group, Inc. is a big property and casualty insurance company with its main office in Worcester, Massachusetts.

The company provides various insurance products, like auto, home, business, and specialty insurance.

An image to illustrate Hanover American Insurance Company (New Hampshire)
Hanover offers diverse auto insurance policies catering to drivers of all ages and driving histories. [Photo: Agency Checklists]

Membership

Hanover American Insurance Company, based in New Hampshire, operates as a subsidiary of The Hanover Insurance Group, Inc.

The main office of The Hanover Insurance Group, Inc. is located in Worcester, Massachusetts.

Hanover American Insurance Company provides a variety of insurance products such as auto, home, business, and specialty insurance.

The company holds a substantial position in New Hampshire, ranking among the largest providers of property and casualty insurance in the state.

Its influence extends beyond New Hampshire, reaching into other states like Massachusetts, Connecticut, and New York.

Contact Details

Hanover American Insurance Company (New Hampshire)

100 State Street Worcester,

MA 01608 1-800-426-6837

You can also contact Hanover American Insurance Company (New Hampshire) online at https://www.hanover.com/.

Service and Products

Hanover American Insurance Company (New Hampshire) provides a range of products and services:

Auto Insurance: Hanover offers diverse auto insurance policies catering to drivers of all ages and driving histories. Their policies cover liability, collision, comprehensive, and uninsured motorist situations.

Home Insurance: Safeguard your home and belongings with our various home insurance policies. Protection includes coverage for damage from fire, theft, weather events, and other perils. They offer homeowners, renters, and condo insurance.

Business Insurance: Protect your business from financial losses with our diverse business insurance policies. Coverage includes general liability, commercial property, and workers’ compensation insurance, guarding against property damage, liability claims, and other risks.

Specialty Insurance: Explore our specialty insurance options, including farm insurance, flood insurance, and surety bonds.

Apart from our insurance products, Hanover American Insurance Company provides essential services:

Claims Management: Their team of experienced claims adjusters assists in filing and settling claims promptly and efficiently.

Risk Management: Utilize Hannover’s risk management services to identify and mitigate risks to your property and business.

Loss Prevention: Access a variety of resources to prevent accidents and losses through our loss prevention services.

customer service: Committed to excellence, our customer service representatives are available to answer your questions and assist with your needs.

Hanover American Insurance Company prioritizes providing exceptional customer service.

Financial Details and Ratings

The Hanover Insurance Group, Inc. trades on the New York Stock Exchange (NYSE: THG).

As of December 31, 2022, its total assets amounted to $30.9 billion, total liabilities were $22.7 billion, and shareholders’ equity stood at $8.2 billion.

The company’s net income for 2022 reached $487.3 million.

Hanover stands as a financially robust and stable entity, boasting a commendable history of profitability and financial growth.

In 2022, it achieved $2.3 billion in net premiums written and $1.8 billion in underwriting income. The company’s 2022 combined ratio was 95.4%, surpassing the industry average.

Ratings

A.M. Best, a prominent insurance rating agency, rates Hanover American Insurance Company (New Hampshire) as “A+” (Superior).

This rating underscores the company’s strong financial condition and its ability to fulfill obligations to policyholders.

Claims Processing and Cancellations

Claims Process

To initiate a claim with Hanover American Insurance (New Hampshire), call the company’s claims hotline at 1-800-426-6837 or file a claim online at https://www.hanover.com/claims/.

When filing a claim, provide:

  • Your policy number
  • Your name and contact information
  • The date and time of the loss
  • A description of the loss
  • Any other relevant information

After filing, the firm’s claims adjuster will handle your case. The adjuster investigates the loss and assesses coverage. If covered, they collaborate with you to settle the claim swiftly and fairly.

Cancellations with Hanover American Insurance Company (New Hampshire)

To cancel your policy, contact the company’s customer service department at 1-800-426-6837 or write to the company at:

Hanover American Insurance Company (New Hampshire) 100 State Street Worcester, MA 01608

Upon cancellation, you may be eligible for a refund of any unearned premiums, depending on the cancellation date and policy terms.

Reviews and Customer Feedback

Customers hold mixed opinions about Hanover American Insurance (New Hampshire).

Some commend the company for its outstanding customer service and fair claims handling practices.

However, others criticize it for sluggish claims processing and challenges in reaching customer service representatives.

Benefits of choosing Hanover American Insurance Company (New Hampshire)

Financial Strength and Stability: With a robust financial standing and a history of profitability, Hanover American Insurance Company (New Hampshire) is well-equipped to meet policyholder obligations and ensure future growth.

Wide Range of Products and Services: Tailored for individuals and businesses of all sizes, Hanover provides an extensive array of insurance products and services, including auto insurance, home insurance, business insurance, and specialty insurance.

Competitive Rates: Benefit from competitive rates on insurance products, with Hanover American Insurance Company (New Hampshire) typically offering rates lower than some competitors.

Excellent customer service: Committed to excellence, Hanover American (New Hampshire) has a dedicated team of customer service representatives ready to answer your questions and assist with your needs.

Strong Claims Handling Practices: The company has built a solid reputation for fair and efficient claims handling. The company’s experienced claims adjusters are dedicated to working closely with policyholders, ensuring quick and fair resolution of claims.

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