Hartford Casualty Insurance Company, Indiana(IN): Contacts, Services, Market Share, Partnership, Financial Aspects, Customer Satisfaction

Why Should You Consider Hartford Casualty Insurance Company, Indiana for Your Insurance Needs?

Insurance is one of the most important decisions you can make for your personal and business protection. It can help you cover the costs of unexpected events, such as accidents, injuries, lawsuits, property damage, and more. However, not all insurance companies are created equal. Therefore, You need to find a reliable and reputable insurer that can offer you the best coverage, service, and value for your money.

One of the insurance companies that you may want to consider is Hartford Casualty Insurance Company, Indiana. This company is a subsidiary of Hartford Financial Services Group, one of the largest and oldest insurance providers in the United States.

We will tell you everything you need to know about Hartford Casualty Insurance Company situated in Indiana. By the end of this post, you will have a better understanding of Hartford Casualty Insurance Company, Indiana and why it may be a good choice for your insurance needs. Let’s get started!

 

An image Illustration of Hartford Casualty Insurance Company
Hartford Casualty Insurance Company: Your Trusted Insurance Partner
Photo Courtesy: getpri.com

 

What is Hartford Casualty Insurance Company, Indiana and what does it do?

Hartford Casualty Insurance Company, Indiana is an insurance company that provides aircraft, automobile, burglary, fire, property, and casualty insurance products. It operates as a subsidiary of Hartford Financial Services Group, which is a diversified financial services company that offers a wide range of insurance and investment products for individuals and businesses.

Hartford Casualty Insurance Company, Indiana is based in Indianapolis, Indiana, but it serves customers across the United States through its network of agents and brokers.Additionally, the company aims to provide high-quality insurance solutions that meet the needs and expectations of its customers.

What are the company details and Leadership Team of Hartford Casualty Insurance Company ?

To begin with, Hartford Casualty Insurance Company, Indiana was established in 1987 as a subsidiary of Hartford Fire Insurance Company, which is one of the oldest insurance companies in America. It was founded in 1810 by a group of merchants in Hartford, Connecticut. Since then, Hartford Fire Insurance Company has grown to become one of the leading insurance providers in the country.

The current CEO and president of Hartford Fire Insurance Company is Christopher J. Swift, who has been in this position since 2014.

He is also the chairman and CEO of Hartford Financial Services Group, which is the parent company of Hartford Fire Insurance Company and Hartford Casualty Insurance Company, Indiana. Swift has over 30 years of experience in the insurance industry and has held various leadership roles at The Hartford and other companies.

The leadership team of Hartford Casualty Insurance Company, Indiana consists of several senior executives who oversee different aspects of the company’s operations. Some of them are:

  • Douglas G. Elliot: President of Commercial Markets
  • Jonathan R. Bennett: Executive Vice President and Head of Group Benefits
  • William A. Bloom: Executive Vice President of Operations
  • David C. Robinson: Executive Vice President and General Counsel
  • Beth A. Bombara: Executive Vice President and Chief Financial Officer
  • John C. Walters: President of Personal Lines

 

Hartford Market Share

The precise market share of Hartford Casualty Insurance Company, Indiana is not publicly disclosed. However, valuable insights can be gleaned from the company’s financial performance. According to PitchBook, a reputable source for financial data, Hartford Casualty Insurance Company, Indiana reported an estimated revenue of $1.2 billion as of the year 2020. This substantial revenue underscores the company’s significant presence within the insurance industry.

Furthermore, the company’s impact on the insurance landscape is notable as it finds itself ranked among the top 10 property-casualty insurers in the United States based on net premiums written.

This ranking attests to the company’s ability to underwrite a substantial volume of policies, reflecting a robust and well-established position within the industry. Hartford Casualty Insurance Company, Indiana continues to play a pivotal role in offering insurance solutions and upholding its commitment to policyholders.

What are their partnerships and affiliates ?

Hartford Casualty Insurance Company, Indiana has several partnerships and affiliates that enhance its products and services. Some of them are:

  • AARP: The Hartford has been the exclusive provider of auto and home insurance for AARP members since 1984. This partnership offers special benefits and discounts for AARP members, such as lifetime renewability, 12-month rate protection, and recovery care assistance.
  • Amazon: The Hartford has partnered with Amazon to offer small business insurance through Amazon’s Business Prime program. This partnership allows small business owners to access customized insurance quotes and purchase policies online through Amazon’s platform.
  • LIMRA: The Hartford is a member of LIMRA, a global research and consulting organization that serves the insurance and financial services industry. LIMRA provides The Hartford with market insights, best practices, and industry standards that help the company improve its products and services.
  • National Wildlife Federation: The Hartford is a supporter of the National Wildlife Federation, a nonprofit organization that works to protect wildlife and natural habitats. The Hartford helps the organization by sponsoring its Garden for Wildlife program, which encourages people to create wildlife-friendly gardens in their homes and communities.

What services does Hartford Casualty Insurance Company offer and what are its policies?

Hartford Casualty Insurance Company, Indiana offers a variety of insurance products for individuals and businesses. Some of the types of insurance that the company offers are:

  • Auto Insurance: This type of insurance covers the damages and liabilities that may arise from driving or owning a vehicle. It includes coverage for bodily injury, property damage, medical payments, uninsured/underinsured motorists, collision, comprehensive, rental reimbursement, roadside assistance, and more.
  • Home Insurance: This type of insurance covers the damages and liabilities that may arise from living or owning a home. It includes coverage for dwelling, personal property, liability, loss of use, identity theft, personal injury, water backup, equipment breakdown, and more.
  • Business insurance: This type of insurance covers the risks and challenges that may affect a business. It includes coverage for general liability, property, workers’ compensation, business income, commercial auto, data breach, professional liability, directors and officers liability, employment practices liability, and more.
  • Employee Benefits: This type of insurance covers the benefits that employers provide to their employees. It includes coverage for group life, disability, accident, critical illness, hospital indemnity, dental, vision, voluntary benefits, and more.

Hartford Casualty Insurance Company, Indiana does not offer any special package or international coverage. However, it does offer customized solutions for specific industries and needs. For example, it offers tailored coverage for contractors, restaurants, retailers, nonprofits, technology companies, and more.

The policies of Hartford Casualty Insurance Company, Indiana vary depending on the type of insurance product. However, some of the common features of the policies are:
  • Deductibles: This is the amount that the policyholder has to pay out of pocket before the insurance company pays for a claim. The higher the deductible, the lower the premium. The policyholder can choose from different deductible options depending on their budget and risk tolerance.
  • Limits: This is the maximum amount that the insurance company will pay for a claim. The policyholder can choose from different limit options depending on their coverage needs and legal requirements.
  • Exclusions: These are the situations or events that are not covered by the insurance policy. The policyholder should read the policy carefully to understand what is excluded and what is covered by the insurance company.
  • Endorsements: These are optional additions or modifications to the insurance policy that enhance or change the coverage. The policyholder can choose from different endorsement options depending on their specific needs and preferences.

How can you contact Hartford Casualty Insurance Company and what are its operating hours?

Hartford Casualty Insurance Company, Indiana can be contacted through various channels, such as phone, email, fax, mail, or online. The basic information of the company is shown in the table below:

Contact Method Information
Phone (860) 547-5000
Address 690 Asylum Ave, Hartford, CT, 06155
Customer Service Contact (800) 423-6789
Email Address service@thehartford.com
Operating Hours Monday-Friday, 8 a.m. – 6 p.m. ET
Fax (860) 547-1422

 

The company also has a website where customers can access more information, manage their accounts, pay their bills, file claims, and get quotes. The website address is https://www.thehartford.com/.

Hartford Financial Aspects

The financial details of Hartford Casualty Insurance Company, Indiana depend on several factors, such as the type of insurance, premium costs, payment options, and discounts.

They Include:

  • Premium Costs: To begin with, this is the amount that the policyholder has to pay to the insurance company for the coverage. The premium costs however vary depending on the type of insurance, the coverage options, the deductible, the limit, the risk factors, and the discounts. The policyholder can also get a personalized quote from the company’s website or agents to find out how much they have to pay for their insurance.
  • Payment Options: This is the way that the policyholder can pay their premium to the insurance company. Furthermore, the company offers various payment options, such as online, by phone, by mail, by automatic deduction, or by credit card. The policyholder can also choose the payment option that suits their convenience and budget.
  • Discounts: These are the reductions or savings that the policyholder can get on their premium from the insurance company. The company also offers various discounts for different types of insurance, such as multi-policy, safe driver, anti-theft, good student, loyalty, and more. The policyholder can also check with the company’s website or agents to find out what discounts they are eligible for and how much they can save on their insurance.

Why Casualty Insurance Company ?

Hartford Casualty Insurance Company, Indiana is a reputable and reliable insurance company that has been in the industry for over 30 years.

It is part of The Hartford, which has over 200 years of experience and expertise in providing insurance solutions for individuals and businesses. Here are some of the reasons why you should choose Hartford Casualty Insurance Company, Indiana and what makes it unique:

  • Quality Coverage: First, the company offers a wide range of insurance products that cover various risks and challenges that you may face in your personal and professional life. The company also offers customized solutions for specific industries and needs that cater to your unique requirements.
  • Excellent Service: Next, the company provides high-quality service to its customers through its network of agents and brokers who are knowledgeable and helpful.Furthermore, the company also has a customer service team that is available 24/7 to answer your questions and assist you with your needs.
  • Value for Money: Furthermore, the company offers competitive prices for its insurance products that fit your budget and needs. The company also offers various discounts and savings that can help you reduce your premium costs and get more value for your money.
  • Trust and Reputation: Additionally, the company has a strong reputation and trust in the market and among its customers. Furthermore, the company has been recognized and awarded by various organizations and publications for its excellence and performance in the insurance industry.
Some of the awards and recognitions that the company has received are:
    • World’s Most Ethical Companies by Ethisphere Institute in 2020
    • Best Places to Work for LGBTQ Equality by Human Rights Campaign in 2020
    • America’s Best Employers for Diversity by Forbes in 2020
    • Top 50 Companies for Executive Women by National Association for Female Executives in 2020
    • Best Property-Casualty Insurance Company by Institutional Investor in 2020

What are some of the customer experiences ?

Hartford Casualty Insurance Company, Indiana has received various feedbacks from its customers regarding its products and services. Some of the customer experiences of the company are:

Reviews:

These are the opinions or evaluations of the customers about the company’s products and services. The reviews can be positive or negative depending on the customer’s satisfaction or dissatisfaction with the company. The reviews can be found on various platforms, such as websites, blogs, social media, forums, etc. Some of the websites that provide reviews of Hartford Casualty Insurance Company, Indiana are:

    • Consumer Affairs: This website provides consumer reviews and ratings of various products and services. It has over 1,000 reviews of Hartford Casualty Insurance Company, Indiana with an average rating of 4 out of 5 stars. Most of the reviews are positive and praise the company for its coverage, service, claims process, and discounts. Some of the negative reviews complain about the premium increases, policy cancellations, customer service issues, and claim denials.
    • Trustpilot: This website provides online reviews and ratings of various businesses. It has over 300 reviews of Hartford Casualty Insurance Company, Indiana with an average rating of 4.2 out of 5 stars. Most of the reviews are positive and commend the company for its professionalism, responsiveness, courtesy, and value. Some of the negative reviews criticize the company for its communication problems, policy changes, billing errors, and claim delays.

 

Ratings:

These are the numerical or symbolic indicators of the quality or performance of the company’s products and services. The ratings can be given by the customers or by the independent organizations that evaluate the company based on various criteria. Some of the organizations that provide ratings of Hartford Casualty Insurance Company, Indiana are:

 

Testimonials:

These are the statements or endorsements of the customers who have used the company’s products and services and are satisfied with them. The testimonials can be written or spoken and can be found on various platforms, such as websites, social media, videos, etc. Some of the testimonials of Hartford Casualty Insurance Company, Indiana are:

    • “I have been with The Hartford for over 20 years and have always been very happy with their service. They have always been fair and prompt with their claims and have always treated me with respect and courtesy. I would highly recommend them to anyone looking for insurance.” – John D., a customer from Indiana
    • “The Hartford has been a great partner for our business. They have provided us with customized insurance solutions that fit our needs and budget. They have also been very supportive and helpful during the COVID-19 pandemic. They have offered us flexible payment options, premium relief, and online resources to help us navigate the crisis. We are very grateful for their service and loyalty.” – Mary S., a business owner from Indiana

 

Complaints:

These are the expressions or grievances of the customers who have used the company’s products and services and are dissatisfied with them. The complaints can be filed or reported to various platforms, such as websites, agencies, regulators, etc. Some of the platforms that receive complaints of Hartford Casualty Insurance Company, Indiana are:

    • National Association of Insurance Commissioners: This is an organization that represents the state insurance regulators in the United States. It collects and analyzes complaint data from consumers and insurers to monitor the market conduct and performance of insurance companies. According to its 2019 report, Hartford Casualty Insurance Company, Indiana received 11 complaints with a complaint ratio of 0.18, which is lower than the national median of 1.00. This means that the company received fewer complaints than expected for its size and market share.
    • Consumer Financial Protection Bureau: This is a federal agency that protects consumers from unfair, deceptive, or abusive practices in the financial sector. It accepts complaints from consumers about various financial products and services, such as credit cards, mortgages, loans, etc. According to its website, Hartford Casualty Insurance Company, Indiana received 2 complaints in 2020, both of which were closed with explanation. This means that the company provided a timely response to the consumer and explained its position or actions taken.

What are the financial strengths of Hartford Casualty Insurance Company

Hartford Casualty insurance company, Indiana is a financially strong and stable insurance company that has the resources and capabilities to fulfill its obligations to its customers. Some of the indicators of its financial strength are:

  • Assets: This is the total value of the resources that the company owns or controls. As of December 31, 2019, Hartford Casualty Insurance Company, Indiana had total assets of $4.8 billion, which shows that it has a solid asset base to support its operations and liabilities.
  • Equity: This is the difference between the assets and liabilities of the company. It represents the ownership interest or net worth of the company. As of December 31, 2019, Hartford Casualty Insurance Company, Indiana had total equity of $1.3 billion, which shows that it has a positive equity position and a healthy balance sheet.
  • Income: This is the amount of money that the company earns or receives from its operations or investments. As of December 31, 2019, Hartford Casualty Insurance Company, Indiana had total income of $1.2 billion, which shows that it has a profitable income stream and a sustainable business model.

 

Hatford Pros and Cons

Pros:

Cons:

  • The company is not a BBB accredited business, which means it has not met the BBB’s standards for trustworthiness, transparency, responsiveness, and customer satisfaction.
  • The company has received more than the expected number of complaints for auto policies, according to the National Association of Insurance Commissioners.
  • The company has received some mixed customer feedback, with some customers reporting communication problems, policy changes, billing errors, and claim delays.

FAQs:

  • How do I get a quote from Hartford Casualty Insurance Company, Indiana?
    • You can get a personalized quote from the company’s website or agents by providing some basic information about yourself and your insurance needs.
  • How do I pay my bill to Hartford Casualty Insurance Company, Indiana?
    • You can pay your bill online, by phone, by mail, by automatic deduction, or by credit card through the online customer service center. You can also use Express Pay to make a one-time payment without logging in.
  • How do I file a claim with Hartford Casualty Insurance Company, Indiana?
    • You can file a claim online, by phone, or by mobile app 24/7. You will need to provide some information about the incident, such as the date, time, location, description, photos, witnesses, etc. You will also need to provide your policy number and contact information.

 

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