Highlander Specialty Insurance Company, Illinois (IL): Basic information, Claims, Services, Payments, Ratings, Reviews, Careers, Login, Premiums

You may wish to give Highlander Specialty Insurance Company (HSIC) some thought if you’re searching for a trustworthy and varied insurance company.

Highlander Specialty Insurance provides property and liability coverage to specialized industries like trucking, lodging, and medical.

In this article, I will give you an inside look at HSIC and its various features, benefits, and drawbacks.

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Basic information

Category Details
Phone Number (787) 339 – 2100
Address 225 W Washington Street, Suite 912, Chicago, IL 60606
Customer Service – Phone: (787) 339 – 2100
– Email: customerservice@highlanderspecialty.com
– Online Form: Available on HSIC’s website
Policy Details – Insurance Products: Property and casualty insurance
– Niche Markets: Trucking, hospitality, healthcare
– Customized Solutions: Excess and surplus lines,
specialty programs, captive management
Fax Number (787) 339 – 2050
Operating Hours – Monday to Friday: 8:00 AM to 5:00 PM Central Time

Highlander Specialty Insurance Company Claims

One of the most important aspects of any insurance company is how it handles claims.

Highlander Specialty Insurance Company (HSIC) claims to have a fast and efficient claims process, with a dedicated team of adjusters and experts.

HSIC also uses a common management and reinsurance structure with the Clear Blue Insurance Group, which enhances its financial stability and claims-paying ability.

However, some customers have complained about delays, denials, and poor communication from HSIC’s claims department.

Therefore, it is advisable to read the policy terms and conditions carefully and follow the claims procedures correctly.

To submit a claim to HSIC, you can use their online form, call their phone number (787) 339 – 2100, or email them at claims@highlanderspecialty.com.

You will need to provide your policy number, contact information, and details of the incident.

You will also need to cooperate with the investigation and provide any supporting documents or evidence.

HSIC will then review your claim and determine the coverage and payment amount.

You can check the status of your claim online or by contacting HSIC’s customer service.

Highlander Specialty Insurance Company Services

HSIC provides a range of insurance services to its customers, including property, liability, auto, and health coverage.

These services are tailored to meet the specific needs and risks of niche markets, such as trucking, hospitality, and healthcare.

HSIC also offers customized solutions, such as excess and surplus lines, specialty programs, and captive management.

HSIC’s services are designed to address diverse insurance needs and provide clients with flexible and affordable options.

Highlander Specialty Insurance Company Payments

HSIC accepts various payment methods, such as credit cards, debit cards, electronic funds transfers, and checks.

HSIC also offers different payment plans, such as monthly, quarterly, or annual payments.

The company’s payment options are convenient and secure, and customers can access their account information online or by phone.

However, some customers have reported issues with HSIC’s billing system, such as incorrect charges, late fees, and cancellation notices.

Therefore, it is important to keep track of your payments and contact HSIC’s customer service if you encounter any problems.

Highlander Specialty Insurance Company Ratings

HSIC’s ratings reflect its financial strength and creditworthiness.

It has an A- (Excellent) rating from A.M. Best, which indicates a strong ability to meet its ongoing insurance obligations.

The company also has a low complaint level, according to the National Association of Insurance Commissioners (NAIC), which means that it has received fewer complaints than the average insurance company.

HSIC’s ratings are impressive, and they demonstrate its commitment to quality and customer satisfaction.

Highlander Specialty Insurance Company Reviews

HSIC’s reviews are mixed, and they reveal the pros and cons of the company.

On the positive side, many customers have praised HSIC for its diverse insurance options, exceptional customer service, tailored coverage solutions, and competitive pricing.

On the negative side, some customers have criticized HSIC for its limited geographical coverage, lack of some specialized insurance types, and discounts for policy bundling could be more substantial.

Additionally, some customers have expressed dissatisfaction with HSIC’s claims, billing, and communication issues.

Therefore, it is advisable to do your research and compare HSIC with other insurance providers before making a decision.

Highlander Specialty Insurance Company Careers

HSIC offers various career opportunities for people who are interested in working in the insurance industry.

The company is always looking for talented and motivated individuals who can contribute to its growth and success.

HSIC provides a supportive and collaborative work environment, competitive compensation and benefits, and professional development and training.

The careers are rewarding and challenging, and they offer a chance to make a difference in the lives of others.

Highlander Specialty Insurance Company Login

HSIC’s login feature allows customers to access their account information online.

Customers can use their username and password to log in to HSIC’s website, where they can view their policy details, make payments, file claims, and update their information.

HSIC’s login feature is convenient and user-friendly, and it enhances the customer experience.

Highlander Specialty Insurance Company Premiums

HSIC’s premiums are the amount of money that customers pay for their insurance policies.

The premiums vary depending on several factors, such as the type and amount of coverage, the deductible, and coinsurance, the risk profile and claims history, and the location and industry.

HSIC’s premiums are competitive and reasonable, and they reflect the value and quality of its insurance products.

Who Owns Highlander Specialty Insurance Company

HSIC is a subsidiary of Clear Blue Financial Holdings LLC, which is a Delaware-based holding company that owns and operates several insurance companies, including Clear Blue Insurance Company, Clear Blue Specialty Insurance Company, and Rock Ridge Insurance Company.

Clear Blue Financial Holdings LLC is owned by Pine Brook Partners, which is a private equity firm that specializes in investing in financial services businesses.

Highlander Specialty Insurance Company Trucking

HSIC’s trucking insurance is one of its specialty products, and it caters to the needs and risks of the trucking industry.

The trucking insurance covers various types of trucks, such as tractor-trailers, dump trucks, tow trucks, and box trucks.

It protects physical damage, liability, cargo, and workers’ compensation.

The cover is comprehensive and customized, and it helps truckers and trucking businesses operate safely and efficiently.

What Does Specialty Insurance Cover?

Specialty insurance is a type of insurance that covers specific or unusual risks that are not typically covered by standard insurance policies.

This insurance can include coverage for events, such as weddings, concerts, or festivals; activities, such as sports, hobbies, or travel; or assets, such as collectibles, antiques, or jewelry.

Specialty insurance can also cover niche markets, such as trucking, hospitality, or healthcare, that have unique or complex insurance needs.

The cover can provide peace of mind and financial security for individuals and businesses that face uncommon or high-risk situations.

What is the Difference Between Commercial and Specialty Insurance?

Commercial insurance is a general term that refers to any type of insurance that covers businesses and their operations, such as property, liability, auto, and workers’ compensation.

Commercial insurance can apply to any industry or sector, and it can protect businesses from various losses, such as fire, theft, lawsuits, or accidents.

Specialty insurance on the other hand is a specific type of commercial insurance that covers niche markets or unusual risks that are not typically covered by standard commercial insurance policies.

Specialty insurance can include coverage for excess and surplus lines, specialty programs, and captive management.

The main difference between commercial and specialty insurance is the scope and nature of the coverage, as well as the underwriting and pricing process.

What is the NAIC Number for Highlander Specialty Insurance Company?

The NAIC number for Highlander Specialty Insurance Company is 16777.

The NAIC number is a unique identifier assigned by the National Association of Insurance Commissioners (NAIC) to each insurance company that operates in the United States.

This number can be used to find information about an insurance company, such as its financial data, complaint ratio, licensing status, and contact details.

The number can also be used to verify an insurance company’s legitimacy and reputation.


Highlander Specialty Insurance Company is a niche player in the insurance industry, offering property and casualty insurance products to niche markets, such as trucking, hospitality, and healthcare.

HSIC has a strong financial rating, a low complaint level, and a diverse portfolio of coverage options.

However, HSIC also has some drawbacks, such as limited geographical coverage, lack of some specialized insurance types, and discounts for policy bundling could be more substantial.

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