Homesite Insurance Company, Boston U.S contact, details, services and others

Founded in 1997, Homesite Insurance was a trailblazer in online insurance purchasing.

They provide coverage for homeowners, renters, and life insurance.

The company is based in Boston, MA, with a commitment to offering comprehensive protection.

Homesite Insurance specializes in homeowner’s, renter’s, condominium, flood, business, and term life insurance.

A.M. Best awarded them an initial financial strength rating of “A” (Excellent) and an “A” insurer credit rating.

They continue to adapt and innovate to meet evolving customer expectations.

An image illustration of homesite insurance company
Hpmesite Insurance Company
Credit; Freepik

About Homesite Insurance Company

Homesite: Your Trusted Insurance Partner

Established in 1997, Homesite Insurance made history as the pioneer in one-stop, online insurance purchases.

Our commitment to customers and partners remains unchanged since our inception, while we adapt to evolving needs. We now provide Home, Renter, Life, Small Business, Condo, and Flood Insurance.

A.M. Best affirms our financial strength with an “A” (Excellent) rating for all Homesite Group insurance companies.

Discover more about us at:

Industry: Insurance Company Size: 1,001-5,000 employees Headquarters: Boston, MA Type: Privately Held Founded: 1997 Specialties: Homeowner’s Insurance, Renters Insurance, Condominium Insurance, Flood Insurance, Business Insurance, Term Life Insurance.

Homesite Insurance Company financial details

  • Homesite’s premiums vary based on insurance type, coverage, deductible, and more. For instance, a Texas single-family home’s annual premium may be $1,215.
  • Homesite offers diverse payment options, allowing monthly, quarterly, semi-annual, or annual payments, with flexibility to change methods online.
  • Homesite offers discounts: Welcome Home, Moving In, Drive Home, Gets Better With Age, and Safety First discounts.
  • Claim payout ratio details aren’t public, but customer reviews suggest potential concerns, including claim denials, delays, and low settlements.

Homesite Insurance Company claiming

Claim Process:

Claim Status:

  • Check your claim status on their website3 or call 1-866-621-4823 for assistance2.
  • Review your current claim status and history.
  • Contact your adjuster or inspector if you have questions.

Required Documents for Claims:

  • Policy number and insured person’s name.
  • Incident date, time, location, and damage description.
  • Cause and extent of the damage/loss.
  • Contact info of witnesses or third parties, if involved.
  • Police report number if applicable.
  • Related photos, receipts, invoices, or estimates.

Average Claim Approval Time:

  • Not publicly available, depends on claim complexity and documentation completeness.
  • Some customer reviews5 suggest longer processing times, potential denials, and delays.

Claim Customer Reviews:

  • Mixed customer reviews for Homesite Insurance’s claims service.
  • Average satisfaction ratings per Clearsurance6.
  • Negative feedback on ConsumerAffairs7, including unresponsiveness, rudeness, denials, and delays.

Homesite Insurance Company contact information

Category Contact Information Operating Hours
Phone Number 1-800-947-0713 Mon-Fri: 8 a.m. – 9 p.m. ET<br/>Sat: 9 a.m. – 6 p.m. ET
Address Main Office: One Federal Street, Boston, MA 02110
Correspondence: P.O. Box 5300, Binghampton, NY 13902-9953
Customer Service Phone, Email, Online Chat Check website for hours of operation
Policy Details View and manage online, download documents, make changes
Email Address General: Various department-specific emails on the website
Fax Number Claims: 1-877-270-3725<br/>Billing: 1-866-701-0467
Operating Hours Varies based on service type Check website for the most updated information

Services offered by Homesite Insurance company

  • Special packages or bundled services: Homesite Insurance Company does not offer any specific special packages or bundled services, but you can customize your policy to fit your needs and budget. You can also choose from different types of insurance products that Homesite offers, such as home, renters, condo, small business, auto, and pets insurance. You can also purchase additional flood insurance if you live in an area prone to flooding.
  • International coverage: Homesite Insurance Company does not offer international coverage for its insurance products. Homesite is only licensed to operate in the United States and its territories. If you need insurance coverage for your property or belongings outside the U.S., you may need to look for another insurance provider that offers international coverage.
  • Temporary or short-term policies: Homesite Insurance Company does not offer temporary or short-term policies for its insurance products. All standard home insurance policies run for 12 months, so they are not designed to provide short-term cover.

If you need temporary home insurance, you may need to buy short-term unoccupied buildings insurance lasting for the time you need it. This type of insurance covers your property and liability if your home is vacant for a certain period of time, such as during renovation, sale, or travel.

Types of insurance products rendered

Home Insurance: This comprehensive coverage protects your home and personal belongings from a range of risks, including

Fire, Theft, Vandalism, and Storms: Protects against property damage by fire, theft, vandalism, and storms, with liability coverage.

Renters Insurance: Safeguards personal property, offers liability, covers theft, fire, and more, with additional living expense coverage.

Condo Insurance: Shields property and offers liability, including unit damages by fire, theft, and water.

Small Business Insurance: Protects business assets, provides liability coverage, including income protection.

Auto Insurance: Covers vehicles from collisions, theft, and more, with medical and legal coverage.

Pets Insurance: Caters to pet health, covering vet bills, with burial or cremation costs.

Flood Insurance: Vital for flood-prone areas, safeguarding property and possessions from flood damage.

Homesite Insurance Company careers

  • Job Openings: Homesite offers diverse job opportunities in roles like Assistant Property Officer, Software Engineer, Actuary, and more.
  • Internships: While no formal program exists, you can seek internships in areas like software development and marketing.
  • Employee Benefits: Homesite provides health, dental, vision insurance, retirement plans, tuition reimbursement, and more.
  • Company Culture: Homesite fosters innovation, collaboration, and inclusion, though some employees report work-life balance and compensation issues.


Homesites Company’s partnership, affiliates and sponsorship

Partnered Businesses: Homesite Insurance collaborates with various businesses to extend services. Notably, it partners with Progressive, Geico, and Amazon, offering home and renters insurance, as well as smart home devices and discounts.

Affiliated Service Providers: Homesite is affiliated with American Family Insurance and operates through underwriting companies like Homesite Insurance Company of California and Homesite Indemnity Company, providing diverse insurance products.

Sponsorships and Collaborations: Homesite sponsors events like the Boston Marathon and collaborates with organizations like the American Red Cross and Homes for Our Troops, aligning with its mission and values.

Homesite Insurance company Policy Continuation & Termination

  • Renewal Process: Renew your policy online, via phone, or the mobile app. Changes to coverage can be made. Homesite sends renewal notices 30 to 45 days in advance.
  • Cancellation Policy: Cancellation can be done by writing to Homesite. Fees apply based on duration and state. Unused premiums are refunded after deductions.
  • Grace Periods: Homesite offers a grace period post the due date, allowing payments without loss of coverage. Grace periods vary by state and payment method, detailed in policy documents.

Social Responsibility Initiatives

Charitable Initiatives: Homesite Insurance Company upholds its mission and values through philanthropic endeavors. Notably, it sponsors the prestigious Boston Marathon, partners with the American Red Cross for humanitarian aid, and backs Homes for Our Troops, aiding post-9/11 veterans with custom homes.

Environmental Commitment: Homesite Insurance Company prioritizes sustainability and eco-conscious practices. Teaming up with Amazon, it provides smart home devices for energy and water savings. The company promotes paperless operations and actively engages in the Carbon Disclosure Project to evaluate environmental performance.

Community Engagement: Homesite Insurance Company actively participates in community initiatives. It hosts an annual Day of Caring, encouraging employees to volunteer at local nonprofits and schools. The Homesite Charity Golf Tournament brings together employees, partners, and vendors to raise funds for various charitable causes. The company also supports employees’ philanthropic endeavors through its Matching Gifts Program.

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