How to Cancel Pets Best Insurance in 5 Easy Steps

Pets Best Insurance is a popular pet insurance company that offers comprehensive coverage for dogs and cats.

However, there may be some reasons why you want to cancel your policy, such as finding a better deal, switching to another provider, or no longer needing pet insurance.

If you are looking for how to cancel Pets Best Insurance, you have come to the right place.

In this article, I will show you how to cancel your policy in 5 easy steps, and what to expect after you do so.

cancel pet insurance

Step 1: Review your policy and cancellation terms

Before you cancel your Pets Best Insurance policy, you should review your policy and the cancellation terms.

You can find your policy details by logging into your online account, or by contacting the customer service team.

You should check the following information:

  • Your policy number and pet name
  • Your coverage level and premium amount
  • Your billing cycle and payment method
  • Your cancellation fee and refund policy

According to Pets Best Insurance, you can cancel your policy at any time, and your policy will be cancelled the day they receive your notice.

However, you may be charged a cancellation fee of $25, depending on your state and policy type.

You may also be eligible for a pro-rated refund of your unused premium, minus the cancellation fee and any claims paid.

Step 2: Contact Pets Best Insurance to cancel your policy

The next step is to contact Pets Best Insurance to cancel your policy. You can do this in one of the following ways:

  • Fill out the online cancellation form
  • Call the customer service team at 1-877-738-7237
  • Email the customer service team at cancel@petsbest.com
  • Mail a written notice to Pets Best Insurance Services, LLC, 2323 S Vista Ave. Ste. 100, Boise, ID 83705

Whichever method you choose, you should provide the following information:

  • Your name and policy number
  • Your pet name and policy type
  • Your reason for cancelling
  • Your preferred method of contact
  • Any additional feedback (optional)

You should also request a confirmation of your cancellation and a receipt of your refund, if applicable.

Step 3: Receive a confirmation and a refund

After you contact Pets Best Insurance to cancel your policy, you should receive a confirmation of your cancellation and a refund, if applicable.

You should receive the confirmation within 24 hours, and the refund within 10 business days.

You can check the status of your cancellation and refund by logging into your online account, or by contacting the customer service team.

Step 4: Compare other pet insurance options

Once you cancel your Pets Best Insurance policy, you may want to compare other pet insurance options to find the best one for your pet and your budget.

There are many factors to consider when choosing a pet insurance provider, such as:

  • The coverage level and benefits
  • The exclusions and limitations
  • The deductible and co-pay
  • The premium and discounts
  • The customer service and reputation

You can use online tools and resources to compare different pet insurance providers, such as:

You can also read customer reviews and testimonials to get an idea of the quality and reliability of each provider.

Step 5: Enroll in a new pet insurance policy

If you decide to enroll in a new pet insurance policy, you should do so as soon as possible, to avoid any gaps in coverage and protection for your pet.

It is also essential to read the terms and conditions of your new policy carefully, and understand the waiting periods, pre-existing conditions, and exclusions.

You should also keep your new policy details handy, and update your veterinarian and emergency contacts with your new provider information.

You should also cancel any automatic payments or recurring charges from your old provider, to avoid any double billing or confusion.

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FAQs

Can I cancel Pets Best Insurance online?

Yes, you can cancel Pets Best Insurance online by filling out the online cancellation form.

You can also cancel by phone, email, or mail.

How much does it cost to cancel Pets Best Insurance?

It may cost you a cancellation fee of $25, depending on your state and policy type.

You may also receive a pro-rated refund of your unused premium, minus the cancellation fee and any claims paid.

How long does it take to cancel Pets Best Insurance?

It takes one day to cancel Pets Best Insurance, and 10 business days to receive your refund, if applicable.

Can I cancel Pets Best Insurance anytime?

Yes, you can cancel Pets Best Insurance anytime, and your policy will be cancelled the day they receive your notice.

Can I switch to another pet insurance provider?

Yes, you can switch to another pet insurance provider, but you should compare different options and enroll in a new policy as soon as possible, to avoid any gaps in coverage and protection for your pet.

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