Insurance Company of Greater New York(New York); Overview, Contacts, Claims, Services, Ratings, Reviews, and Benefits

One needs an insurance company that can help them get through their tough time in a complicated world like ours, Greater New York (ICGNY) stands out as a reliable choice for individuals seeking comprehensive coverage. Founded with a commitment to serving the community, ICGNY has evolved into a prominent player in the insurance industry.

Insurance Company of Greater New York

A Brief Overview of Insurance Company of Greater New York

The Insurance Company of Greater New York (GNY) is a top provider of middle-market property and casualty insurance.

They focus on commercial real estate, covering places like condos, co-op apartment buildings, offices, restaurants, and small to mid-size commercial establishments.

Founded in 1914 as a mutual insurance company, GNY has kept a strong financial track record. A.M. Best has consistently given them an A+ (Superior) rating for over 30 years.

GNY operates in 15 states, mainly in the Northeast, Mid-Atlantic, and Midwest regions of the United States. Their headquarters is in New York City, and they have additional offices in Connecticut, Massachusetts, Maryland, New Jersey, Ohio, and Pennsylvania.

Contact Details of Insurance Company of Greater New York

Contact Method Phone Number
Main phone number 1-800-522-5504
Property claims (800) 522-5504 ext. 1220
Liability claims (800) 522-5504 ext. 1219
Workers’ compensation claims (800) 522-5504 ext. 1221

Services and Products Offered by Insurance Company of Greater New York

The Insurance Company of Greater New York (GNY) provides a diverse range of insurance products and services for businesses and individuals across the Northeast, Mid-Atlantic, and Midwest regions of the United States.

Commercial Property and Liability Insurance

GNY offers commercial property and liability insurance tailored for various businesses, including office buildings, retail stores, restaurants, light manufacturing, condominiums, co-op apartment buildings, and other small to mid-size commercial establishments.

This insurance shields businesses from financial losses caused by property damage, liability lawsuits, and unexpected events.

Workers’ Compensation Insurance

Most U.S. businesses are required to have workers’ compensation insurance. This coverage ensures that employees receive benefits if they are injured or fall ill while on the job.

Cyber Liability Insurance

GNY addresses the modern threat of cyberattacks through cyber liability insurance. This coverage safeguards businesses from financial losses resulting from cyber threats such as data breaches, ransomware attacks, and denial-of-service incidents.

Professional Liability Insurance

Also known as errors and omissions (E&O) insurance, professional liability insurance protects professionals from financial losses due to lawsuits alleging negligence, malpractice, or other professional misconduct.

Inland Marine Insurance

Inland marine insurance covers property in transit, such as goods being shipped from one location to another. It can also cover property stored in a warehouse or other off-site location.

Surety Bonds

Surety bonds provided by GNY act as guarantees, ensuring that a contractor will complete a project according to the contract’s terms. They can also be used to guarantee the performance of other contractual obligations.

Insurance Company of Greater New York


The cost of insurance, also known as the premium, depends on various factors. These include the type of insurance, the size and value of the property being insured, its location, and the insured’s claims history.

GNY keeps premiums competitive across all its insurance products. To make insurance more affordable, the company offers various discounts:

  • Multi-policy discounts
  • Claims-free discounts
  • Safety discounts
  • Age discounts
  • Association discounts

Payment Options

GNY makes paying premiums hassle-free by providing multiple options. Customers can choose to pay monthly, quarterly, semi-annually, or annually. Automatic payment choices are also available, eliminating concerns about forgetting to pay premiums.

Promotional Offers

GNY regularly presents promotional offers for both new and existing customers. These promotions may include premium discounts, gift cards, and other incentives. To stay updated on current offers, check the company’s website or contact a GNY agent.

Getting a Quote

Getting a quote from GNY is straightforward. You can:

A GNY agent will ask a few questions about your needs and provide you with a quote tailored to your requirements.

Claims Filing Process with Insurance Company of Greater New York

Report Your Claim

You can report your claim through three simple methods: online, over the phone, or by reaching out to your GNY agent.

Gather Evidence

To support your claim, the claims adjuster will need evidence. This may include police reports, medical records, and estimates for repairs or replacement of damaged property.

Provide a Statement

The claims adjuster will request a detailed statement about the incident. Ensure you provide as much detail as possible to strengthen your case.

Review the Settlement Offer

Once the claims adjuster completes their investigation, they will present you with a settlement offer. You have the option to negotiate or accept the offer.

Receive Your Payment

Upon accepting the settlement offer, you can expect to receive your payment within a few days.

GNY is dedicated to ensuring a fair and efficient claims process for its customers. Our experienced claims adjusters are knowledgeable professionals, committed to helping you receive the compensation you rightfully deserve.

Insurance Company of Greater New York

Ratings and Reviews

The Insurance Company of Greater New York (GNY) has a strong financial rating and positive customer reviews.

Financial Rating

GNY has received an A+ (Superior) rating from A.M. Best for more than 30 consecutive years. This rating indicates that GNY has a strong financial position and can meet its obligations to its policyholders.

Customer Ratings

GNY has a positive reputation among its customers. On Glassdoor, GNY has an overall rating of 4.1 out of 5 stars, based on over 95 reviews. Employees praise GNY’s competitive compensation and benefits, positive work culture, and opportunities for growth and development.

On the Better Business Bureau’s website, GNY has an A+ rating. This rating is based on the BBB’s assessment of GNY’s business practices, complaint history, and customer satisfaction.

Overall, GNY is a highly-rated insurance company with a strong financial position and a positive reputation among its customers.

Customer Reviews

Here are some examples of positive customer reviews of GNY:

  • GNY is a great company to work with. They are always responsive to our needs and they have a very competitive pricing structure.”
  • “GNY has been a great partner for our business. They have helped us to develop a comprehensive insurance program that meets our needs and our budget.
  • GNY’s claims process was very smooth and efficient. My claim was adjusted quickly and fairly.

Affiliations and Partnerships of Insurance Company of Greater New York

Member Organizations

GNY proudly holds membership in several key organizations, reinforcing its commitment to industry collaboration and excellence. These include:

Strategic Partnerships

  • Independent Insurance Agents and Brokers of America (IIABA): Collaborating with IIABA, a trade association representing independent insurance agents and brokers, GNY extends access to a diverse range of insurance products and services.
  • National Association of Professional Insurance Agents (PIA): GNY partners with PIA, a trade association for professional insurance agents, to provide members with access to insurance offerings and professional development opportunities.
  • The Council of Insurance Agents & Brokers (CIAB): Through its partnership with CIAB, a trade association for large insurance agencies and brokers, GNY facilitates member access to a comprehensive array of insurance products, services, and risk management consultations.
  • National Association of Realtors (NAR): In collaboration with NAR, a trade association for real estate agents and brokers, GNY ensures its members have access to a diverse range of insurance products and services.
  • Property Casualty Insurers Association of America (PCI): Partnering with PCI, a trade association representing property and casualty insurance companies, GNY fights for the interests of the property and casualty insurance industry.

Benefits of Joining ICGNY

Competitive Premiums: GNY ensures competitive premiums across its entire range of insurance products.

Diverse Products and Services: To cater to small to mid-size businesses and individuals, GNY provides a broad spectrum of insurance products and services.

Expert Team: GNY’s dedicated team of experienced professionals is committed to assisting customers in finding the most suitable insurance coverage.

Financial Strength: With an A+ (Superior) rating from A.M. Best for over 30 consecutive years, GNY boasts a robust financial position, assuring policyholders that their obligations will be met.

Positive Reputation: GNY maintains a positive reputation among both customers and employees.

Affiliations and Partnerships: Being a member of various trade associations and having partnerships with other organizations allows GNY to offer a diverse array of insurance products and services. Additionally, these affiliations provide customers with access to professional development and training opportunities.


1. How quickly can I expect a response after filing a claim with ICGNY?

ICGNY prioritizes prompt responses to claims. In most cases, you can expect to hear back within [timeframe].

2. Are there specific discounts for long-term policyholders?

Yes, ICGNY rewards loyalty. Long-term policyholders enjoy exclusive discounts and benefits.

3. Can I customize my insurance coverage to suit my unique needs?

Absolutely. ICGNY offers customizable policies, allowing you to tailor coverage to your specific requirements.

4. What sets ICGNY apart from other insurance providers in the Greater New York area?

ICGNY stands out for its commitment to community service, transparent policies, and a customer-centric approach that prioritizes the well-being of its policyholders.

5. How does ICGNY contribute to the local community?

ICGNY engages in community programs and, is dedicated to making a positive impact beyond insurance services.


If you’re looking for good insurance, the Insurance Company of Greater New York is a great choice. Whether you’re thinking about getting insurance or changing from your current provider, ICGNY is reliable. They have a good history, offer helpful services, and focus on making customers happy. It’s a good option for anyone.

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