Integon Indemnity Corporation(NC) is a domestic insurance company that operates in North Carolina and other states in the US. It is a subsidiary of The Allstate Corporation, a leading provider of property and casualty insurance. Integon Indemnity Corporation(NC) offers fire, marine, and casualty insurance to individuals and businesses.
It was founded in 1958 as Blue Ridge Insurance Company and later changed its name to Integon Indemnity Corporation(NC) in 1997. The company’s headquarters are located at 450 W. Hanes Mill Road, Winston Salem, NC, 27105-1312.
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Integon Indemnity Corporation(NC) Basic Information:
| Basic Information | Value |
|---|---|
| Phone Number | (336) 770-2000 or 1-888-325-1190 |
| Address | 500 W 5TH St Winston Salem, NC, 27101-2778 United States |
| Customer Service contact | service@ngic.com or 1-888-325-1190 |
| Policy details | Fire, marine, and casualty insurance email |
| l address | service@ngic.com or claims@ngic.com |
| Fax number | 1-877-849-9022 |
| Operating hours Monday | y – Friday, 7:00 AM – 6:00 PM CT |
Integon Indemnity Corporation(NC) Services & Products:
- Types of insurance offered: Integon Indemnity Corporation(NC) offers fire, marine, and casualty insurance to individuals and businesses. This includes car insurance, which covers liability, collision, comprehensive, personal injury protection, and uninsured/underinsured motorist coverage.
- Special packages or bundled services: Integon Indemnity Corporation(NC) does not offer any special packages or bundled services, but it does offer discounts for multiple policies, safe driving, good students, and low mileage. It also offers a SmartDrive program, which monitors driving behavior and rewards safe drivers with lower premiums.
- International coverage: Integon Indemnity Corporation(NC) does not offer international coverage, but it does offer coverage for drivers who travel to Canada or Mexico for up to 10 days. However, drivers are advised to purchase additional coverage from local insurers when traveling abroad.
Integon Indemnity Corporation(NC) Financial Details:
- Premium costs: The average monthly premium for Integon auto insurance is $161. The premium may vary depending on the type of coverage, the vehicle, the driver, and other factors. The company also offers short-term medical coverage for individuals and families who need temporary protection. The premium for this type of insurance depends on the age, health, and location of the applicant.
- Payment options: The company provides flexible payment options, including automatic payments, online payments, and payments by phone. Customers can also pay their premiums upfront and in full to get a paid-in-full discount.
- Discounts and promotional offers: The company offers a wide range of discounts to its customers, such as multi-vehicle discounts, safe driver discounts, good student discounts, anti-theft device discounts, defensive driving discounts, and homeowner discounts. The company also has a SmartDrive program that monitors driving behavior and rewards safe drivers with lower premiums.
- Claim payout ratio: The claim payout ratio is the percentage of premiums that the company pays out in claims. I could not find the exact claim payout ratio for Integon Indemnity Corporation(NC), but according to a market conduct examination report by the North Carolina Department of Insurance, the company paid out $325,221,024 in claims in North Carolina between 2008 and 2012, which was a decrease of approximately 5.3 percent from the previous period. The report also noted that the company had a low complaint level and complied with the state laws and regulations.
Integon Indemnity Corporation(NC) Claims:
| Claim Process Step | Contact Information | Additional Information |
|---|---|---|
| Filing a Claim | – Call claims hotline: 1-800-325-1088 | – Report online at the official website |
| – Provide policy number and accident info | ||
| – Chat with a claims rep online | ||
| Checking Claim Status | – Call for status: 1-888-233-4575 | – Log in to your account on the official website |
| – Provide the claim number and policy number | ||
| Required Documents for | – Insurance policy number | – Document requirements may vary depending on the accident type and severity |
| Claims | – Driver’s license number | – Common documents include: |
| – Vehicle registration information | – Police report or accident report (if available) | |
| – Photos of vehicle/accident scene (if available) | ||
| – Receipts/invoices for related expenses | – Photos of damage and accident scene (if possible) | |
| – Written statement of accident details | – Receipts/invoices for expenses (e.g., repairs, medical) | |
| Average Claim Approval | – Not publicly available | – Based on customer reviews, claims typically take about one month to resolve |
| e | – May vary based on claim complexity | – Cooperation of parties involved can affect processing time claim |
| m Customer Reviews | – Trustpilot rating: 3.6/5 based on 200 reviews | – Praises for affordable rates and ease of use |
| – Clearsurance rating: 2.9/5 based on 100 reviews3 | – Some complaints about claims delays and denials |
Integon Indemnity Corporation(NC) Coverage Details:
- Policy exclusions: The company does not provide coverage for losses caused by:
- War, nuclear hazard, or intentional acts.
- Racing, stunts, or off-road use of the vehicle.
- Driving under the influence of alcohol or drugs.
- Wear and tear, mechanical breakdown, or faulty repair.
- Pre-existing conditions or injuries
- Coverage limits: The company offers different levels of coverage depending on the type of policy and the customer’s needs. For example, the company’s car insurance policy provides bodily injury coverage for $25,000 per person $50,000 per accident, and $15,000 for property damage. The company’s short-term medical coverage policy provides a benefit level of up to $5,000.
- Deductibles: The company requires customers to pay a deductible before it pays for the covered losses. The deductible amount varies depending on the type of policy and the customer’s choice. For example, the company’s car insurance policy has a deductible of $250 for collision coverage and $100 for comprehensive coverage. The company’s short-term medical coverage policy has a deductible of $250 per person or $500 per family.
- Add-ons or riders: The company offers a range of optional add-ons or riders to enhance the coverage of its policies. For example, the company’s car insurance policy offers roadside assistance, rental car coverage, personal injury protection, towing and labor coverage, and uninsured/underinsured motorist coverage. The company’s short-term medical coverage policy offers Rx benefits and discounts, no deductibles for urgent care, and a pharmacy discount card.
Company Details:
- History and founding year: Integon Indemnity Corporation(NC) is a domestic insurance company that operates in North Carolina and other states in the US. It is a subsidiary of The Allstate Corporation, a leading provider of property and casualty insurance. It offers fire, marine, and casualty insurance to individuals and businesses. It was founded in 1958 as Blue Ridge Insurance Company and later changed its name to Integon Indemnity Corporation(NC) in 1997.
- CEO and leadership team: The company’s president is Gary Y Kusumi. The company’s other officers are David A. Michelson, Michael J. Weiner, Jeffrey A. Weissmann, Thomas A. Newgarden, Robert J. Karfunkel, Barry S. Karfunkel, and Peter A. Rendall.
- Annual report: The company’s annual report can be accessed by visiting this website. The report contains information about the company’s financial performance, operations, and compliance in the year 2014.
- Financial stability ratings: The company’s financial stability ratings are not publicly available, but according to a customer review website, the company has a rating of C by Weiss Ratings, which indicates fair financial strength. The company’s parent company, The Allstate Corporation, has a rating of A+ by AM Best, which indicates a superior financial strength.
- Market share and company size: The company’s market share and company size are not publicly available, but according to a business directory website, the company has 300 employees and an estimated annual revenue of $161.4 million. The company’s parent company, The Allstate Corporation, has a market share of 9.2% in the US property and casualty insurance industry and a total revenue of $44.8 billion in 2020.
Customer Experiences:
- Customer reviews and ratings: On the popular customer review website, Trustpilot, Integon Indemnity Corporation(NC) has a rating of 3.6 out of 5 stars based on over 200 reviews. Many customers have praised the company for its affordable rates and ease of use, while others have noted issues with the claims process and difficulty reaching customer service representatives. On another customer review website, Clearsurance, Integon Indemnity Corporation(NC) has a rating of 2.9 out of 5 stars based on over 100 reviews. Testimonials: Here are some testimonials from customers who have used Integon Indemnity Corporation(NC) for their insurance needs:
- “Very happy I chose to use Integon. They offer experienced, knowledgeable service.”
- Integon Insurance located at 420 N Spruce St, Winston Salem, NC 27101 – reviews, ratings, hours, phone number, directions, and more.
- “Integon Insurance has been great to work with. They have low rates and good coverage. I have never had any problems with them.”
- Complaints and resolutions: According to a market conduct examination report by the North Carolina Department of Insurance, Integon Indemnity Corporation(NC) paid out $325,221,024 in claims in North Carolina between 2008 and 2012, which was a decrease of approximately 5.3 percent from the previous period. The report also noted that the company had a low complaint level and complied with the state laws and regulations. However, some customers have filed complaints against the company for various reasons, such as:
- Denying or delaying claims without proper justification.
- Charging excessive or incorrect premiums.
Online & Tech Features:
- Mobile app features and reviews: The company has a user-friendly mobile app that allows customers to access their policy information, file claims, make payments, and receive real-time updates on the status of their claims. The app is available for both iOS and Android devices. According to the app store ratings, the app has a score of 4.6 out of 5 stars on the Apple App Store and 4.4 out of 5 stars on the Google Play Store. Customers have praised the app for its convenience, functionality, and ease of use.
- Online account management: The company also provides online account management capabilities through its website. Customers can register and log in to their accounts to view their policy details, make changes, pay bills, download documents, and more. The website is secure and encrypted to protect the customers’ personal and financial information.
- Digital claim filing options: The company offers multiple convenient options for filing claims. Customers can choose to file claims online through the website, over the phone by calling 1-800-468-3466, or via the mobile app. The company also provides a chat option to communicate with a claims representative online. Customers can track the status of their claims online or by calling 1-888-233-4575.
- Chat support or AI-assisted help: The company does not offer chat support or AI-assisted help for general inquiries or customer service. However, customers can chat with a claims representative online if they have questions or issues related to their claims. Customers can also call the customer service number at 1-888-325-1190 or email service@ngic.com for assistance. Alternatively, customers can use the FAQ section on the website to find answers to common questions.
Educational Resources:
- Blog articles: The company has a blog that covers various topics related to insurance, such as tips, trends, news, and advice. Some of the recent blog articles are:
- How to Save Money on Car Insurance in 2023.
- What to Do If You’re in a Car Accident.
- How to Protect Your Home from Wildfires.
- How-to guides: The company has a section on its website that provides how-to guides for different types of insurance, such as auto, home, RV, health, and life. Some of the how-to guides are:
- How to Choose the Right Auto Insurance Coverage
- How to File a Homeowners Insurance Claim
- How to Compare Health Insurance Plans
- Insurance glossary: The company has a section on its website that provides a glossary of common insurance terms and definitions. Some of the terms are:
- Deductible: The amount you pay out of pocket before your insurance pays for a covered loss.
- Liability: The legal responsibility for the damages or injuries you cause to another person or property.
- Premium: The amount you pay for your insurance policy, usually monthly or annually.
- Webinars or workshops: The company does not offer any webinars or workshops for its customers or potential customers. However, it does offer a SmartDrive program, which is a telematics device that monitors driving behavior and provides feedback and tips to improve safety and lower premiums. Customers can enroll in the SmartDrive program by visiting [this website] or calling 1-800-462-2123.
Frequently Asked Questions (FAQs)
What is Integon Indemnity Corporation(NC)?
- Integon Indemnity Corporation(NC) is a fire, marine, and casualty insurance company that operates in North Carolina and other states in the US. It is a subsidiary of The Allstate Corporation, a leading provider of property and casualty insurance.
What types of insurance does Integon Indemnity Corporation(NC) offer?
-
- Integon Indemnity Corporation(NC) offers car insurance and short-term medical coverage for individuals and businesses. It also offers fire, marine, and casualty insurance through its parent company, National General Insurance.
How much does Integon Indemnity Corporation(NC) charge for its insurance policies?
- The premium costs for Integon Indemnity Corporation(NC) vary depending on the type of coverage, the vehicle, the driver, and other factors. The average monthly premium for Integon auto insurance is $161.
Hi there, I’m zack, and I’m an experienced blogger with a deep passion for technology. I acquired my blogging skills during my time at UMMA, where I learned the art of creating engaging online guides covering various topics such as social media, messaging apps, and gaming. I’m always on the lookout for the latest trends and developments in the tech world, and I love sharing my knowledge and insights with others.