Is American Integrity Insurance Right for You? Overview, Products, Customer Reviews and Regulatory Compliance

IS American Integrity Insurance legit?


American Integrity Insurance, with a substantial customer base exceeding 300,000 and representation exclusively managed by over 1,000 independent agents in Florida, offers specialized services in home insurance.

Here’s a closer look at what the company provides:

American Integrity Insurance Profile

Aspect Description
Company Name American Integrity Insurance
Establishment Year 2006
Founder Robert Ritchie
Headquarters Florida, USA
Customer Base Over 300,000
Representation  More than 1,000 Independent Agents in Florida
Specialization Home and Auto Insurance
Additional Offerings Integrity Select, High-Value Policies, Flood Insurance, and Umbrella Policy


About American Integrity Insurance

Established in 2006 by Robert Ritchie, American Integrity Insurance is a leading provider of home and auto insurance in Florida.

Originating in response to the lack of reliable home insurance options in the state, the company has maintained a commitment to delivering robust coverage and exceptional customer service.

The company also offers high-value insurance policies, going beyond the conventional coverage provided by other companies while ensuring affordability for Florida residents.

The recent addition to their product lineup, Integrity Select, addresses market challenges and financial uncertainties faced by Florida insurance companies.

Pros and Cons of American Integrity Insurance

Pros and Cons of American Integrity Insurance
Pros and Cons of American Integrity Insurance


Pros Cons
Extensive Coverage Options Limited Geographic Presence
Dedicated Customer Service Relatively Recent Establishment (2006)
Exclusive Representation by Independent Agents Limited Online Presence
High-Value Policies for Florida Residents Potential Dependency on Independent Agents
Additional endorsements are available. Limited Information on Financial Ratings
Robust Protection Against Identity Theft Possible Challenges in Claims Processing
Comprehensive Home Insurance Offerings Limited Transparency in Policy Details
Integrity Select: Addressing Market Challenges Potential Variation in Agent Expertise


Products Offered by American Integrity Insurance

Products Offered by American Integrity Insurance
Products Offered by American Integrity Insurance

American Integrity Insurance provides a range of products to assist you in making an informed choice.

Before making any purchase, it’s essential to explore which products align with your needs.

Here are some of the products offered by the insurance company:

  1. Homeowners Policy: Comprehensive coverage for owner-occupied homes with various discounts, including a military discount.
  2. Integrity Select additional living expenses and extended coverage for belongings with customizable options.
  3. Flood Insurance: Private Flood Endorsement offers broader coverage and competitive rates, 15% lower than the National Flood Insurance Program.
  4. High Valued Home: Tailored coverage for residences ranging from $750,000 to $10 million without a minimum premium requirement.
  5. Umbrella Policy: Cost-effective protection for homeowners, condo owners, or car owners against costly lawsuits.


American Integrity Insurance Customer Reviews

Similar to any other insurance company, some customers express their satisfaction with the service provided by the company.

I have compiled reviews from various online platforms to gauge customer satisfaction.

“Hurricane Irma swept through Southwest Florida, but thanks to American Integrity replacing my roof beforehand, the damage was minimal. The company promptly sent an adjuster, assessed the damages, and issued a $5,000 check, eliminating the need for additional contractors or insurers.”

It’s refreshing to collaborate with a company that prioritizes customer service. The team at American Integrity has consistently demonstrated kindness and helpfulness, easing the stress of challenging situations.”

“Justin Waters from American Integrity has been a tremendous asset to our company. The responsiveness and support provided exemplify excellent customer service. Since opening our agency in 2011, we’ve only had positive experiences, attracting customers seeking the best price and reliability in this competitive market.”

“Thomas, your assistance and expertise in managing my claim have been invaluable. I sincerely thank you for the outstanding service.”

American Integrity Insurance Reviews and Ratings

American Integrity holds an A+ financial strength rating from A.M. Best and an A financial stability rating from Demotech.

While some reviews express concerns about claims processes, these issues seem to be promptly resolved when addressed directly with the company.

Rating Agency Financial Strength Financial Stability
A.M. Best A+
Demotech A



With over 30 years of experience, American Integrity Insurance consistently delivers quality coverage.

The company holds an A+ rating from both the Better Business Bureau (BBB) and A.M. Best, showcasing a steadfast commitment to meeting customers’ needs.

Their high-quality products at competitive rates set them apart in comparison to other competing companies.

Frequently Asked Questions about American Integrity Insurance

Here are five common questions that individuals might ask about American Integrity Insurance:

What types of insurance policies does American Integrity offer?

American Integrity Insurance specializes in home and auto insurance. They offer a range of policies, including homeowners’ insurance, Integrity Select, flood insurance, high-value home insurance, and umbrella policies.

How can I contact American Integrity for customer service?

Customers can typically reach American Integrity Insurance through various channels, such as phone, email, or online customer portals. Contact details are often available on the company’s official website or in policy documents.

What sets American Integrity apart from other insurance companies?

American Integrity distinguishes itself through features like extensive coverage options, dedicated customer service, and exclusive representation by independent agents. Additionally, the company emphasizes high-value policies and offers additional endorsements for enhanced coverage.

What are the financial ratings of American Integrity Insurance?

American Integrity Insurance has received an A+ financial strength rating from A.M. Best and an A financial stability rating from Demotech. These ratings reflect the company’s financial robustness and stability.

How Can I File a Claim with American Integrity Insurance?

Policyholders usually have a straightforward process for filing claims with American Integrity. This may involve contacting the claims department, providing necessary documentation, and working closely with adjusters to assess and address the claim.

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