Is Arrowhead Insurance Legit? Benefits, Drawbacks, Claims Process, Contact

Is Arrowhead Insurance Legit?

Arrowhead Insurance is a company that provides speciality insurance solutions for agents and customers who have hard-to-place risks.

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Arrowhead Insurance offers niche coverage for hard-to-place risks. But is it worth it? Read our comprehensive review and decide for yourself/PHOTO COURTESY: Facebook

The company was founded in 1983 and has many products, including personal umbrellas, earthquake, cyber liability, workers’ compensation, and more.

However, Arrowhead does not currently offer personal auto or home insurance, which may limit its appeal to some customers.

This article will review Arrowhead Insurance and evaluate its legitimacy, customer satisfaction, claims process, and more.

What are the benefits of Arrowhead Insurance?

One of the main benefits of Arrowhead Insurance is that it can help customers find coverage for niche or complex situations that may not be easily insured by other companies.

For example, Arrowhead offers personal umbrella insurance, which provides extra liability protection beyond the limits of your primary policies, such as auto or home insurance.

This can be useful if you have a high net worth, own multiple properties, or engage in activities that expose you to lawsuits, such as volunteering, coaching, or serving on a board.

Another benefit of Arrowhead Insurance is that it has a network of experienced and knowledgeable agents who can help you find the best policy for your needs.

Arrowhead works with independent agents who represent multiple carriers and can compare quotes and coverages from different companies.

This can save you time and money and give you more options and flexibility.

What are the drawbacks of Arrowhead Insurance?

One of the main drawbacks of Arrowhead Insurance is that it does not offer personal auto or home insurance, two of the most common and essential types of insurance for most customers.

Arrowhead used to offer these products, but they are no longer available as of 2023.

This means that if you are looking for a comprehensive insurance package that includes auto and home insurance, you will have to look elsewhere.

Another drawback of Arrowhead Insurance is that it has a low rating and negative reviews from the Better Business Bureau (BBB).

Arrowhead has a C- grade and a 1-star rating out of 5 from the BBB, based on 10 customer complaints and 3 customer reviews.

Most of the complaints and reviews are related to homeowners insurance premiums and claims.

There are no reviews specifically referencing auto insurance.

Some of the common issues that customers reported are:

  • poor communication
  • delayed payments
  • denied claims
  • unexpected rate increases

How is the claims process with Arrowhead Insurance?

The claims process with Arrowhead Insurance depends on the type of policy and the carrier that underwrites it.

Arrowhead does not underwrite its products but rather acts as a broker that connects customers with various insurance companies.

Therefore, the claims process may vary depending on the carrier and the policy terms and conditions.

To file a claim with Arrowhead Insurance, you will need to contact your agent or the carrier directly.

You can find the contact information for your carrier on your policy documents or the Arrowhead website.

Details you will need to provide:

  • your policy number
  • the date and details of the incident
  • any supporting documents, such as photos, receipts, or police reports.

You will also need to cooperate with the adjuster and follow the instructions given by the carrier.

Is Arrowhead Insurance available in your area?

Arrowhead Insurance is available in all 50 states and the District of Columbia, but the availability of specific products may vary by state and carrier.

For example, Arrowhead offers earthquake insurance in California, Oregon, Washington, and Utah, but not in other states.

To find out what products are available in your area, you can contact an Arrowhead agent or use the online quote tool on the Arrowhead website.

What are some additional perks and benefits from Arrowhead Insurance?

Arrowhead Insurance offers some additional perks and benefits for its customers, such as:

  • Online account management: You can access your policy information, make payments, request changes, and view documents online through the Arrowhead customer portal.
  • Flexible payment options: You can choose from different payment methods, such as credit card, debit card, electronic check, or mail. You can also choose from different payment plans, such as monthly, quarterly, or annually.
  • Corporate sustainability: Arrowhead is committed to environmental and social responsibility and supports various causes and initiatives, such as renewable energy, recycling, diversity and inclusion, and charitable giving.

Conclusion

Arrowhead Insurance is a legitimate company that provides speciality insurance solutions for customers who have hard-to-place risks.

The company has many products, including personal umbrellas, earthquakes, cyber liability, workers’ compensation, and more.

If you are looking for a speciality insurance provider that can cover your niche or complex needs, Arrowhead may be a good option for you.

However, if you are looking for a comprehensive insurance package that includes auto and home insurance, you may want to look elsewhere.

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