Is Delta Dental Good Insurance, Coverage, Cost, Claim, Reviews, Pros and cons, Complain

So you’re shopping for dental insurance, and Delta Dental’s got your eye (along with your molars, incisors, and the whole crew). But before you sign on the dotted line, you deserve the lowdown.

Is Delta Dental the answer to your oral hygiene dreams, or a potential plaque-filled nightmare? We’ll dissect the pros, cons, and everything in between, so you can decide if Delta Dental is your smile’s secret weapon or a cavity in disguise.

Delta Dental insurance
 Enjoy the luxury of bi-annual checkups and cleanings covered at an impressive 100%, ensuring your regular dental upkeep, Photo courtesy: Delta Dental Medicare agent

Delta Dental Preventive Care Coverage

The silver lining? Delta Dental emerges as a beacon of excellence in preventive care coverage. Most of their plans generously encompass:

  1. Exams and Cleanings: Enjoy the luxury of bi-annual checkups and cleanings covered at an impressive 100%, ensuring your regular dental upkeep comes with minimal out-of-pocket expenses. This accessibility makes maintaining optimal dental hygiene a breeze.
  2. X-rays: Regular X-rays, a vital tool for early issue detection, are often included at a substantial discount. This not only promotes proactive dental care but also contributes to potential savings.
  3. Fluoride Treatments: Delta Dental often covers cavity-fighting fluoride treatments for the little ones. This proactive approach fosters healthy tooth development in children, reinforcing the importance of preventive care from an early age.
  4. Sealants: Molar protection takes center stage, with Delta Dental typically covering protective sealants for children under 18. This preventive measure adds a layer of defense against cavities, promoting long-term oral health.

Delta Dental Waiting Periods

Just like its counterparts, Delta Dental introduces waiting periods for different services, but fear not – here’s the lowdown in a nutshell:

1. Preventive Care: The good stuff comes first! Most Delta Dental plans jump straight into action with no waiting period for preventive care. Cleanings, exams, and X-rays? Dive in right away and relish the perks of regular checkups.

2. Basic Restorative Services: Now, for the basics like fillings and non-surgical extractions, patience is key. Brace yourself for a 6-month waiting period before these services kick in.

3. Major Restorative Services: Planning on crowns, bridges, or dentures? The waiting game gets a bit longer – expect a 12-month wait for these major procedures.

Exceptions to the Rule:

  • Health Conditions: Some pre-existing conditions may alter the waiting game, possibly extending periods or limiting coverage for specific services.
  • Grandfathered Plans: If you’re holding onto an older, individual Delta Dental plan, check for waiting period variations compared to the shiny new plans.
  • Employer-Sponsored Plans: The waiting periods on the stage of your oral health journey may vary with employer-sponsored plans, influenced by the unique terms negotiated by your employer.

Delta Dental Annual Maximums

What Exactly are Annual Maximums?

Annual maximums represent the total amount Delta Dental covers for your dental services throughout a benefit period, typically a calendar year. Picture it as a spending cap for your dental insurance.

Once you hit this cap, any remaining costs become your responsibility, unless you renew your plan or have an additional insurance policy ready to step in.

How Generous are Delta Dental Annual Maximums?

The delightful news is that the generosity of annual maximums varies based on your unique Delta Dental plan. Generally falling between $1,000 to $2,500, some family plans even go beyond.

You can find the precise amount in your plan documents or reach out directly to Delta Dental for clarification.

Navigating Annual Maximums Like a Pro:

  1. Strategic Planning: If major dental work is on the horizon, strategically schedule it within your benefit period to maximize coverage before the annual maximum resets.
  2. Choose Wisely: When selecting a Delta Dental plan, align it with your dental needs and budget, ensuring the annual maximum meets your requirements.
  3. Prioritize Prevention: Embrace the power of regular checkups and cleanings. Since they don’t dip into your annual maximum, they serve as a proactive shield against major issues, potentially saving you money down the road.
  4. Open Communication: Chat with your dentist about your annual maximum before diving into treatment to steer clear of surprise costs.
  5. Plan Awareness: Stay in the know about your specific plan details, including the annual maximum and the services covered or excluded. Knowledge is your ally in maximizing your dental insurance benefits.

Delta Dental Pros And Cons

With a staggering 80 million insured Americans, Delta Dental stands as a dental insurance giant. But does it align with the needs of your precious pearly whites? Let’s break down the highs and lows of Delta Dental to guide you in making a well-informed choice.


  1. Extensive Network: Boasting the nation’s largest network of dentists, Delta Dental provides abundant options for finding an in-network provider conveniently located near you.
  2. Strong Preventive Care: Most Delta Dental plans cover preventive services like cleanings and exams at a solid 100%, promoting and rewarding good oral hygiene practices.
  3. Versatile Plan Options: Tailor your coverage to fit your unique needs and budget with individual, family, and employer-sponsored plans.
  4. Flexible Payments: Manage out-of-pocket costs more effectively with deductibles and copays offered by some Delta Dental plans.
  5. User-Friendly Mobile App: Simplify your dental insurance experience by managing information, finding in-network dentists, and submitting claims effortlessly through the Delta Dental mobile app.


  1. Waiting Periods: Brace yourself for waiting periods, ranging from 6 months for basic restorative procedures to a year for major services like crowns.
  2. Annual Maximums: Your covered benefits come with a spending cap (typically $1,000 to $2,500), leaving you responsible for any excess costs.
  3. Cost Variability: Carefully compare premiums and coverage details, as they can vary significantly between Delta Dental plans.
  4. Network Constraints: Opting for out-of-network services may result in higher costs or limited coverage.
  5. Potential Exclusions: Be aware of certain procedures or pre-existing conditions that might not be covered under specific Delta Dental plans.

Complaints About Delta Dental

Here’s a candid peek into some prevalent grievances about Delta Dental – the good, the bad, and the human touch.

Network Worries:

  1. In-Network Dilemmas: Locating a qualified in-network dentist, particularly in rural areas, poses a challenge for some users.
  2. Cost Quandaries: Out-of-network services often come with a hefty price tag, leaving patients with unexpected expenses.
  3. Provider Shuffle: In-network dentists may bid adieu to the network, prompting the need to find a new dental ally.

Coverage Challenges:

  1. Waiting Game: Patience is tested with waiting periods, especially for major procedures, before coverage swings into action.
  2. Maximum Woes: Hitting the annual maximum for covered services can translate to sizable out-of-pocket costs.
  3. Exclusions Puzzle: Some procedures or pre-existing conditions might sit outside the coverage umbrella, putting the financial onus on patients.

Claims and Billing Ballet:

  1. Snail-Paced Claims: Slow processing times for claims leave users grappling with frustrations and financial uncertainties.
  2. Denials Tango: Disputes over coverage details and out-of-network billing turn into a dance of denials, complicating reimbursement attempts.
  3. EOB Riddles: Deciphering complex Explanations of Benefits (EOBs) can make it tricky to grasp what’s covered and anticipate costs.

Customer Connection:

  1. Time Warp: Lengthy wait times and a struggle to reach representatives make connecting with customer service a test of patience.
  2. Helpfulness Hitch: Some users encounter unhelpful or dismissive customer service, amplifying the challenge of issue resolution.
  3. Communication Quirks: Inconsistent information from different representatives adds layers of confusion and frustration.

How to cancel Delta Dental Insurance

Before You Bid Farewell to Delta Dental:

Review and Understand: Take a deep dive into your contract to grasp the cancellation terms and potential fees linked to ending your coverage prematurely.

Check Your Coverage Meter: If you foresee needing specific services shortly, consider utilizing your existing coverage before taking the cancellation plunge.

Explore Alternatives: Before sealing the deal on cancellation, explore other dental insurance providers or mull over direct billing options, where you pay your dentist directly and then seek reimbursement from your insurance.

Cancellation Methods:

  1. Written Notice:
    • The traditional route involves a formal letter sent to Delta Dental, stating your cancellation intent and the effective date.
    • Don’t forget to include your policy number and contact details.
  2. Online Self-Service:
    • For tech-savvy individuals, certain Delta Dental plans allow cancellation initiation through online account management. Check if your plan offers this convenience.
  3. Phone Call:
    • While not the primary recommendation, you can reach out to Delta Dental customer service for cancellation discussions.
    • Request written confirmation of the cancellation date and any associated fees.

Key Details to Nail Down:

  1. Effective Date Clarity:
    • Choose a cancellation date that allows ample time to utilize remaining coverage and avoid overlaps with a potential new provider.
  2. Fees and Pro-rations Alert:
    • Be aware of potential cancellation fees or pro-rated charges for unused coverage, depending on your plan and when you decide to cancel.
  3. Document and Confirm:
    • Keep a copy of your cancellation request and any written confirmation received from Delta Dental for your records.

Delta Dental Customer Reviews

Official Sources:

  • Delta Dental website: They often showcase positive testimonials and success stories on their website. However, remember these are likely curated and might not represent the full range of experiences.
  • Delta Dental social media: Check their accounts on Facebook, Twitter, and other platforms for reviews and comments from customers.

Independent Sources:

  • Consumer Reviews Sites: Look for sites like Trustpilot, ConsumerAffairs, and Yelp for independent reviews from real customers. These offer a broader picture of both positive and negative experiences.
  • Industry Publications: Publications like Consumers Reports and Forbes sometimes publish reviews and comparisons of dental insurance providers, including Delta Dental.
  • Insurance Broker Reviews: Consulting reviews from independent insurance brokers can provide valuable insights and comparisons across different dental insurance options.

Tips for Evaluating Reviews:

  • Consider the source: Be wary of reviews on the provider’s website or social media as they might be biased.
  • Look for trends: Notice if there are recurring themes in both positive and negative reviews, which can highlight common strengths and weaknesses of the service.
  • Read between the lines: Don’t just focus on star ratings; read the actual feedback to understand the reasons behind the rating.
  • Consider your specific needs: Filter reviews based on your own priorities and dental needs to get a more relevant perspective.


What is Delta Dental?

What dental procedures are covered by Delta Dental?

  •  Delta Dental covers a wide range of dental procedures, including braces, teeth whitening, dentures, veneers, and more.

Is Delta Dental a good insurance provider?

  • Delta Dental is one of the largest dental insurance providers in the United States and has a reputation for providing quality dental coverage.

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