Is Haven Life Insurance Legit: Overview, Services, Policy, Claims, Pros & Cons

Is Haven Life Insurance Legit: Explore the legitimacy of Haven Life Insurance.

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Is Haven Life Insurance Legit. A trusted insurance company.

Choosing life insurance is a crucial financial decision for your family’s security and peace of mind in unforeseen circumstances.

However, the abundance of options and companies raises the question of how to identify a legitimate and trustworthy life insurance provider.

In this blog post, we assess Haven Life, an online life insurance provider, to address the legitimacy query.

Examining the company’s history, products, services, as well as the pros and cons, will assist you in making an informed decision.

Company Overview

Established in 2014 by Yaron Ben-Zvi, Haven Life is a life insurance agency specializing in online term life insurance policies.

To simplify the insurance-buying process, Ben-Zvi partnered with MassMutual, a reputable US life insurance company, for financial backing and policy provision.

Haven Life’s mission, led by CEO Adam Erlebacher, is to make life insurance easily accessible and affordable for everyone.

Erlebacher, with over 15 years of fintech experience, heads a leadership team comprising experts in insurance, technology, marketing, customer service, and operations.

Basic Information

For your convenience, here is some essential information about Haven Life:

Phone Number +1 (855) 744-2836
Address 60 Madison Avenue, 7th Floor, New York, NY 10010
Customer Service Contact
Policy Details Term life insurance policies issued by MassMutual or its subsidiary, C.M. Life
Email Address
Fax Number +1 (646) 558-5958
Operating Hours Monday to Friday, 9 a.m. to 6 p.m. ET

Services & Products

Haven Life offers two types of term life insurance policies: Haven Term and Haven Simple.

Both policies aim to provide financial protection for loved ones in the event of the policyholder’s death, offering a tax-free lump sum for various purposes such as debt payment, living expenses, or education funding.

Haven Term, a medically underwritten policy, requires a medical exam in some cases.

Available for individuals aged 18 to 64, it offers coverage from $100,000 to $3 million, with term lengths ranging from 10 to 30 years.

Haven Term includes Haven Life Plus, a free rider providing additional benefits and services.

Haven Simple, a simplified issue policy, requires no medical exam.

Available for individuals aged 20 to 55, it offers coverage from $25,000 to $1 million, with term lengths of 5 to 20 years.

The process is 100% digital and paperless, providing an instant decision on applications.

Pros and Cons

Considering the advantages and disadvantages of Haven Life is crucial before purchasing a policy:



  • Exclusive focus on term life insurance, which may not suit those seeking permanent or more comprehensive coverage.
  • Limitations and exclusions, including age range, coverage amount, term length, state availability, and health conditions, may impact eligibility and premiums.
  • Lack of physical presence or agent network might be a drawback for individuals preferring face-to-face interactions, relying solely on online platforms and customer service for support.

How to Apply for a Haven Life Policy

Acquiring a Haven Life policy is a straightforward process that you can easily complete online from the comfort of your home or office. Follow these steps:

  1. Visit the Haven Life website: Input essential information such as your name, date of birth, gender, height, weight, state of residence, coverage amount, and term length. Receive an instant quote based on your inputs.
  2. Proceed to the application: If satisfied with the quote, provide additional details in the application, including your health history, lifestyle habits, family history, income, occupation, beneficiaries, and payment information.
  3. Medical exam (if required): Depending on factors like age, health, and coverage amount, a medical exam may be necessary.

Haven Life will arrange a free and convenient exam at your home, office, or a nearby clinic.

The exam, lasting about 20 minutes, includes a blood test, urine test, blood pressure check, and height and weight measurement.

  1. Final decision: Once the application and, if necessary, the exam are complete, expect a final coverage decision within a few days. If approved, activate your policy and start coverage immediately.

If not approved, contact Haven Life to understand the reasons and explore your options.

How to Cancel a Haven Life Policy

If you decide to cancel your Haven Life policy, you can do so at any time without incurring fees or penalties. Follow these steps:

  1. Online cancellation: Log into your account and follow the provided instructions.
  2. Contact customer service: Reach out by phone, email, or chat for assistance with the cancellation process. You will receive a confirmation email once the cancellation is processed.

Refund policy:

  • If you cancel within the first 30 days, you’ll receive a full refund of any premiums paid during the free-look period, allowing you to review your policy and ensure it aligns with your needs.
  • After the initial 30 days, cancellations won’t result in a refund, but you won’t owe future premiums either.

How to File a Claim with Haven Life

In the unfortunate event of needing to file a claim with Haven Life, follow these steps:

  1. Online claim submission: Visit the claim center on the Haven Life website and follow the provided instructions.
  2. Contact customer service: Reach out via phone, email, or chat for guidance on the claims process.

Information required:

  • Provide details such as the policy number, date of death, cause of death, and the death certificate.
  • Include beneficiaries’ bank account information for payout deposition.

Claim processing:

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