Is Insure My Trip Legit: Overview, Contacts, Services, Benefits, Claims, Policy, Cancellation, Pros & Cons

Is Insure My Trip Legit: Unveiling the Truth.

An image illustration of Insure My Trip
Your journey’s protection starts with trustworthy information.

If you’re gearing up for a journey, you might be pondering the need for travel insurance and where to secure it.

Perhaps you’ve come across Insure My Trip, a travel insurance comparison site that promises to assist in finding the optimal policy for your travels.

But is Insure My Trip trustworthy? Can you rely on it? This blog post will unravel these queries and more, offering a thorough overview of Insure My Trip and its services.

We’ll also delve into the site’s pros and cons and address some frequently asked questions.

Let’s jump in!

Company Overview

Insure My Trip, established in 2000 by Jim Grace, functions not as an insurance company but as a broker collaborating with over 20 esteemed Canadian providers.

Jim Grace, the CEO, leads a team of licensed insurance agents and travel experts dedicated to aiding customers with their travel insurance requirements.

Although based in Warwick, Rhode Island, USA, Insure My Trip also operates a Canadian site catering specifically to Canadian travelers and those visiting Canada.

The site adheres to rigorous standards, authorized and regulated by the Canadian Council of Insurance Regulators, ensuring top-notch quality and security for customers.

Basic Information

Here’s some handy basic information about Insure My Trip:

  • Phone Number: 1-800-551-1337
  • Address: 100 Commerce Drive, Warwick, RI 02886, USA
  • Customer Service Contact:
  • Email Address:
  • Fax Number: 1-401-773-9300
  • Operating Hours: Monday-Friday, 7:00 AM – 12:00 AM ET; Saturday-Sunday, 9:00 AM – 6:00 PM ET

Services & Products

Insure My Trip provides a range of services and products to simplify your travel insurance experience, including:

  • Online quotes and comparisons.
  • Online purchases and confirmations.
  • Customer service and support.
  • Claims assistance and advocacy.

Pros and Cons

Just like any other platform, Insure My Trip has its advantages and disadvantages:


  • Over 20 years in the industry, establishing a reputable and legitimate track record.
  • Authorized and regulated by the Canadian Council of Insurance Regulators.
  • High customer satisfaction with positive reviews.
  • Diverse services and products, offering flexibility and convenience.
  • Friendly and professional staff providing excellent customer service.


Canceling or Modifying Your Travel Insurance

If you find yourself needing to cancel or modify your travel insurance, you have the option to do so through Insure My Trip’s online platform or by directly reaching out to them.

Depending on the chosen provider and plan, you may qualify for a complete or partial refund or receive a credit for future use.

Keep in mind that there might be a cancellation or modification fee, and in some cases, proof of the cancellation or modification might be required.

For online cancellation or modification, log in to your Insure My Trip account and navigate to the “My Policies” section.

Choose the policy you wish to cancel or modify and follow the provided instructions.

Upon completion, you’ll receive a confirmation email along with a refund or credit receipt if applicable.

If you prefer to cancel or modify your travel insurance by contacting Insure My Trip directly, you can either call them at 1-800-551-1337 or send an email to

Provide your policy number and the reason for the cancellation or modification.

Similar to the online process, you’ll receive a confirmation email along with a refund or credit receipt if applicable.

Utilizing Your Travel Insurance Benefits

In the event that you need to tap into your travel insurance benefits, reach out to either your insurance provider or Insure My Trip.

Depending on the coverage type and level, you may access benefits such as emergency medical assistance, reimbursement for trip cancellation or interruption, compensation for baggage loss or delay, travel assistance services, and more.

To use your benefits by contacting your provider, call their toll-free number, typically found on your policy document or confirmation email.

Provide your policy number and details of your situation.

Additionally, submit a claim form along with any supporting documents, such as receipts, invoices, medical reports, etc.

Alternatively, to utilize your travel insurance benefits through Insure My Trip, call them at 1-800-551-1337 or send an email to

Share your policy number and details of your situation.

They will assist you in contacting your provider, help with filing your claim, and provide the necessary information and documents.

Furthermore, they’ll serve as your advocate to help resolve any issues or disputes with your provider.

Filing a Claim

If you need to ask for money from your travel insurance, contact Insure My Trip for help.

The site will help you start your request with your provider and give you the important information and papers.

Also, you can easily check your request’s progress online and get news and messages.

Policy Information

To learn more about your travel insurance policy, you can do two things:

The site will tell you the rules and limits of your policy and what you can and cannot do.


Q: How can I obtain a quote from Insure My Trip?

A: To receive a quote from Insure My Trip, input essential information about your trip, including your destination, dates, number of travelers, and budget.

Subsequently, you’ll be presented with a list of plans and providers that align with your criteria.

Compare them based on coverages, prices, ratings, and reviews.

Additionally, you can filter the options according to your specific travel concerns, such as medical, cancellation, or baggage.


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