Is Ladder Life Insurance Legit? Contacts, Services, Claims, Financials, Reviews, Benefits

Ladder Life Insurance is a solid choice for anyone looking for an affordable, reliable, and convenient life insurance solution.

The company has a strong reputation, a proven track record, and a commitment to providing excellent customer service.

Is ladder life insurance legit?
Ladder offers a variety of resources to help you learn more about life insurance and protect your family. [Image: Savology]

Is ladder life insurance legit?

Ladder Life Insurance is a legit and trustworthy life insurance company. It started in 2015 and holds a solid financial rating from AM Best, an independent analyst in the insurance industry.

Ladder sells term Life Insurance policies from two well-regarded insurers: Allianz Life Insurance Company of New York and Fidelity Security Life Insurance Company.

Contact Details

Working Hours

Mon-Fri: 7 am to 1 pm PT


Use the form on this page or send a message to


Ladder Financial Inc., 100 Forest Ave., Palo Alto, CA 94301



Services and Products

Ladder Life Insurance offers a variety of services and products. Here are some of the highlights:

  • Term life insurance: Ladder offers term life insurance policies with terms of 10, 15, 20, 25, or 30 years. The company’s rates are competitive, and you can get a quote in just a few minutes online.
  • Instant coverage: You can get instant coverage for up to $100,000 without a medical exam.
  • Easy to adjust your coverage: You can easily adjust your coverage up or down as your life needs change.
  • No hidden fees: There are no hidden fees or commissions.
  • 24/7 customer support: Ladder offers 24/7 customer support by phone, email, and chat.

In addition to these services and products, Ladder also offers a variety of resources to help you learn more about life insurance and protect your family. These resources include:

  • A life insurance guide: This guide explains the different types of life insurance and how to choose the right policy for you.
  • An insurance calculator: This calculator can help you estimate how much coverage you need.
  • An FAQs page: This page answers many common questions about life insurance.

Financial Details

Ladder Life Insurance is a financially sound company with a strong track record of performance.

The company’s financial ratings, investments, and underwriting partners all indicate that Ladder is a safe and reliable provider of life insurance.

Revenue: While specific revenue figures are not publicly disclosed, the company’s website mentions it has written over $67 billion in life insurance since its establishment.

Profitability: Although exact profitability figures are not disclosed publicly, Ladder Life Insurance has been consistently profitable since its inception and has received positive financial reviews.

Funds under management: The exact amount of funds under management is not disclosed, but the company’s website notes that it has issued policies to over 150,000 policyholders.

Financial ratings: Ladder Life Insurance holds a top-notch Financial Stability Rating® (FSR) of A (Exceptional) from Demotech, Inc.

Investments: Ladder Life Insurance strategically invests premiums from policyholders in a diverse portfolio to achieve long-term growth and stability.

Financial strength: Ladder Life Insurance is financially robust and positioned well to meet obligations to policyholders. It is supported by two highly rated underwriting partners, Allianz Life Insurance Company of New York and Fidelity Security Life Insurance Company.

Claims Handling and Duration at Ladder Life Insurance

Is Ladder Life Insurance Legit?
Ladder Life Insurance holds a remarkable reputation with numerous positive customer reviews. [Image: Money Geek]
The company has a dedicated claims team with extensive experience in handling life insurance claims.The claims team works closely with policyholders and beneficiaries throughout the claims process to provide support and guidance.

To report a claim with Ladder Life Insurance, policyholders can use the company’s website or call their helpline. When reporting a claim, policyholders must furnish the following details:

  • Policyholder’s name and date of death
  • Cause of death
  • Beneficiary information
  • Any other pertinent information

Ladder Life Insurance aims to process claims within 30 days of receiving all necessary documents. However, the timeline may vary based on the claim’s complexity.

After reporting a claim, Ladder Life Insurance reviews it and may request additional documentation.

A claims adjuster is then assigned to the case. The adjuster collaborates with the policyholder or beneficiary, collecting information, reviewing documents, and addressing queries.

Following the adjuster’s review, a decision on the claim is made. If approved, Ladder Life Insurance issues a check to the beneficiary.

If denied, the claims adjuster explains the reasons and gives the policyholder or beneficiary the chance to appeal the decision.

Reviews and Customer Feedback

Ladder Life Insurance holds a remarkable reputation with numerous positive customer reviews. On Trustpilot, it boasts a 4.9 out of 5-star rating from over 2,000 reviews.

Customers appreciate the company for its straightforward online application process, competitive rates, and exceptional customer service.

Choosing Ladder Life Insurance comes with various benefits

  1. Competitive Rates: Ladder Life Insurance offers rates on term life policies that are often lower than other online insurance companies.
  2. Easy Online Application: The online application process is user-friendly, allowing you to get a quote and apply for a policy quickly.
  3. Flexible Coverage Options: Ladder provides a range of term lengths and coverage amounts, allowing you to adjust your coverage as needed.
  4. No Hidden Fees: Ladder Life Insurance is transparent with its pricing, ensuring you only pay premiums for the chosen coverage without hidden fees.
  5. Excellent Customer Service: The company’s experienced customer service team is available to address any inquiries, contributing to its high Trustpilot rating.

Additional Benefits:

  1. Instant Coverage: Immediate coverage is available for amounts up to $100,000 without the need for a medical exam.
  2. No Medical Exams for Most Policies: For most policies, Ladder Life Insurance skips the requirement for medical exams, ensuring quick and hassle-free coverage.
  3. Flexible Coverage Management: You can easily cancel or decrease your coverage without facing penalties.
  4. Transparent Pricing: Ladder Life Insurance maintains transparent and understandable pricing, avoiding surprises or hidden fees.
  5. Strong Financial Backing: The company is supported by highly rated underwriting partners, namely Allianz Life Insurance Company of New York and Fidelity Security Life Insurance Company.

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