Is Mercury Auto Insurance Legit?: A Complete Review

Mercury consistently earns accolades as one of the premier insurance companies in the field, praised by customers and esteemed authorities in home, auto insurance, and customer satisfaction.

is mercury auto insurance legit
Mercury Auto Insurance is a legitimate and reputable insurance provider in the industry. Known for its reliable coverage, competitive rates, and varied discounts, Mercury has earned credibility and trust among customers. Whether it’s their diverse coverage options or their efficient claims processing, Mercury Auto Insurance stands as a reliable choice in the realm of auto insurance./PHOTO COURTESY

Is Mercury Auto Insurance Reviews

Pros Cons
Competitive Pricing Limited availability in 11 states
Reliable coverage Discounts may be limited in certain areas
Exceptional customer service
Variety of insurance products
and services


Mercury Casualty Company is a respected insurance provider known for its competitive pricing, dependable coverage, and outstanding customer service.

Offering a range of insurance products like auto and home insurance, their availability extends to only 11 states.

However, they provide various discounts to customers.

With a low complaint level and an A (Excellent) rating from A.M. Best, customer reviews reflect positive experiences, establishing it as a dependable choice for insurance coverage seekers.

What You Should Know About Mercury Insurance Group

Company Contact Information:

Financial Ratings:

  • A.M. Best Rating: A (Excellent)
  • S&P Global Rating: A (Strong)

Customer Service Ratings:

  • J.D. Power Auto Insurance Study (2020): 4 out of 5 (above industry average)
  • BBB Rating: A+

Claims Information:

  • 24/7 Claims Reporting Hotline: 1-800-503-3724
  • Online Claims Reporting:
  • Mercury’s network of approved auto repair shops offers a Lifetime Repair Guarantee (valid as long as you own the vehicle)

Company Apps:

  • Mercury GO (Mobile App)
    • Available for iOS and Android
    • Features policy management and claims reporting, roadside assistance, accident support, and digital insurance ID cards.
  • Mercury Drive Safe (Telematics App)
    • Available for iOS and Android
    • Monitors driving behavior to incentivize safe driving with discounts.

Mercury Insurance Group Insurance Coverage Options

Casualty Company provides a spectrum of coverage choices for their clientele, including:

  • Liability Coverage: Mandatory coverage that handles bodily injury and property damage you may cause while driving your vehicle.
  • Collision Coverage: Covers damages to your vehicle resulting from collisions with other vehicles or objects.
  • Comprehensive Coverage: Protects your vehicle from damages caused by incidents aside from collisions, such as theft, vandalism, or natural disasters.
  • Personal Injury Protection (PIP): Covers medical expenses and lost wages for you and your passengers if injured in an accident.
  • Uninsured/Underinsured Motorist Coverage: Shields you in case of an accident with a driver lacking insurance or insufficient coverage.

Mercury Casualty Company also offers optional coverage like roadside assistance and rental car reimbursement.

Customers have the flexibility to tailor their policies to meet their specific needs and budget.

It’s crucial to note that coverage options might differ by state, and customers should discuss available options with their agent or representative.

Mercury Insurance Group Discounts Available

Mercury Casualty Company extends various discounts to its clientele, including:

  • Multi-Policy Discount: Qualify for a discount on both auto and home insurance policies by having both with Mercury.
  • Good Driver Discount: Eligibility for customers with a clean driving record maintained for three consecutive years.
  • Anti-Theft Discount: Possible discount on comprehensive coverage for vehicles equipped with anti-theft devices.
  • Good Student Discount: Available to full-time students under 25 years old maintaining a B average or higher.
  • Affinity Group Discount: Eligibility for members of specific professional organizations or alumni associations for an auto insurance discount.

These discounts enable customers to reduce insurance premiums while still receiving dependable coverage from Mercury Casualty Company.

Notably, not all discounts are universally available across states, and customers should verify eligibility with their agent or representative.

How Mercury Insurance Group Ranks Among Providers

State Farm: Recognized as a major insurance provider, State Farm offers diverse insurance products, notably auto insurance.

Renowned for their extensive agent network and user-friendly mobile app, allowing policy management and claim filing.

Geico: Geico, a popular auto insurance company, stands out for its memorable advertising campaigns and cost-effective rates.

They provide a spectrum of coverage options and discounts to their clientele.

Allstate: Another significant insurance player, Allstate, offers auto insurance along with other insurance products.

They are recognized for their bundling discounts and the Drivewise program, rewarding safe driving behaviors.

Progressive: A prominent auto insurance company, Progressive offers various coverage options and discounts.

They are known for their Snapshot program, which monitors driving habits to facilitate premium savings.

While each of these companies possesses unique strengths and weaknesses, Mercury Casualty Company sets itself apart through its competitive pricing, personalized service, and wide-ranging coverage options.

By delivering quality coverage at affordable rates, Mercury has fostered a loyal customer base and solidified its position as a leading figure in the auto insurance sector.


  1. In which states does Mercury Casualty Company offer insurance coverage?

Mercury Casualty Company provides insurance coverage in 11 states: Arizona, California, Florida, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas, and Virginia.

  1. What types of discounts are available to Mercury Casualty Company customers?

Customers can access a variety of discounts from Mercury Casualty Company, such as safe driver discounts, multi-policy discounts, and loyalty discounts.

  1. How can I obtain a quote for coverage from Mercury Casualty Company?

You can request a quote either online or by connecting with a representative from Mercury Casualty Company.

  1. How can I access customer ratings and reviews for Mercury Casualty Company?

You can access customer ratings and reviews for Mercury Casualty Company through platforms like the Better Business Bureau (BBB), Consumer Affairs, Trustpilot, or specialized insurance review websites. These platforms aggregate feedback and ratings from customers who have engaged with Mercury Casualty Company.

  1. Are customer ratings and reviews important when choosing an insurance company?

Absolutely. Customer ratings and reviews are crucial in selecting an insurance company.

They offer valuable insights into other policyholders’ experiences, helping you gauge aspects like customer service quality, claims processing, policy options, and overall satisfaction.

Reviewing these can aid in making an informed decision about whether Mercury Casualty Company aligns with your needs.



Spread the love