Is National Family Insurance Legit: Overview, Contacts, Services, Quotes, Claims, Policy, Pros & Cons

Is National Family Insurance Legit: Your peace of mind, our priority.

An image illustration of National Family Insurance
Ensure trust and reliability in your insurance decisions for a secure financial future with National Family.

Founded by Michael Rowell and Byron Udell, National Family Insurance emerged with the mission to revolutionize online insurance shopping.

Headquartered in Bellevue, Washington, the company operates in 19 states across the US.

Their platform links consumers with top-rated insurance carriers such as Allstate, Esurance, GEICO, Liberty Mutual, Progressive, and Nationwide.

The company boasts a team of licensed insurance agents dedicated to assisting customers in finding the best policies for their needs and budget.

Basic Information

For those considering National Family Insurance, here’s some essential information:

Phone Number 1-800-260-9270
Address 10400 NE 4th Street, Suite 500, Bellevue, WA 98004
Customer Service Contact
Policy Details Auto, home, life, and health insurance policies from multiple carriers
Email Address
Fax Number 1-800-878-2123
Operating Hours Monday to Friday, 8 am to 8 pm ET


Services & Products

National Family Insurance offers four primary insurance products:

  1. Auto Insurance: Covering vehicles, individuals, and others in the event of accidents, theft, vandalism, or other damages.
  2. Home Insurance: Safeguarding homes, personal property, and liability against perils like fire, theft, or storms.
  3. Life Insurance: Providing financial security for families through death benefits.
  4. Health Insurance: Covering medical expenses for illness, injury, or preventive care.

Pros and Cons of National Family Insurance


  1. Easy and fast online quote process: No obligation to buy.
  2. Flexible and customizable policy options: Optional add-ons and discounts available.
  3. High-quality and reliable policies: From top-rated and financially strong carriers.
  4. Excellent customer service: Licensed insurance agents available for assistance.
  5. High customer satisfaction: Positive reviews and ratings from independent sites.


  1. Limited availability: Coverage in only 19 states.
  2. No online account management: Changes or requests require contacting National Family Insurance or your carrier by phone or email.
  3. No mobile app: Policy management limited to phone or email communication.

Getting a Quote from National Family Insurance

Obtaining a quick and free quote from National Family Insurance is a straightforward process.

Visit their website and input your zip code, vehicle details, driver information, and coverage preferences.

Alternatively, you can call them at 1-800-260-9270 to speak with an agent.

Upon completion, you’ll receive a list of quotes from different carriers, enabling you to compare and select the most suitable option.

Customize your policy with optional add-ons and discounts, and complete the purchase online or over the phone.

Filing a Claim with National Family Insurance

In the event of a claim, contact National Family Insurance via phone or email, and they will assist you through the process.

Provide necessary information and documents, including your policy number, accident details, police report, photos of the damage, etc.

National Family Insurance will assign a claims adjuster to evaluate your claim and settle it based on your policy and the circumstances.

Canceling a Policy with National Family Insurance

Canceling your policy with National Family Insurance is hassle-free, with no fees or penalties.

Reach out to them or your carrier via phone or email to initiate the cancellation and stop premium charges.

If canceled within the first 30 days, a refund can be requested. However, keep in mind that canceling your policy results in the loss of coverage and any earned discounts.


Q: Is National Family Insurance a scam?

A: No, National Family Insurance is a legitimate and trustworthy online insurance marketplace, operating since 2009 with a substantial customer base.

Licensed and regulated by state insurance departments, the company adheres to industry standards and best practices.

It is not a scam and has garnered the satisfaction of thousands of customers.



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