Is national life insurance legit, Rating, Customer service, Claims, Reviews

National Life Insurance has been in business for over 170 years, making it a well-established and experienced insurance provider. However, whether it’s the right choice for you depends on your specific needs and circumstances.

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While National Life Insurance boasts a strong financial standing and generally positive customer reviews, there have been some complaints filed against the company.photocoueteseynationalinsurancecompany

Financial Strength and Ratings:

  • National Life Insurance boasts a strong financial standing, with an A+ rating by A.M. Best and an AAA rating by Standard & Poor’s. These ratings indicate a superior ability to meet financial obligations.
  • They also have a solid solvency ratio, ensuring they have enough capital to cover future claims.

Product Offerings:

  • National Life Insurance offers a wide variety of life insurance products, including term, whole, universal, and variable universal life.
  • They also offer a range of riders and add-ons to customize your coverage.
  • Notably, they offer participating policies that pay dividends to eligible policyholders.

Customer Service:

  • National Life Insurance has been accredited by the Better Business Bureau (BBB) with an A+ rating.
  • However, customer reviews regarding service are mixed, with some praising their responsiveness and others expressing concerns about communication and claims processing.

Fees and Costs:

  • National Life Insurance’s premiums are generally competitive, though they can vary depending on your age, health, and coverage options.
  • Be sure to compare quotes from several companies to ensure you’re getting the best value.

Claims Processing:

  • National Life Insurance claims a 99% customer satisfaction rate for claim resolution.
  • However, it’s important to review the claims process carefully and understand the documentation required to avoid delays.

Here are some additional factors to consider:

Ultimately, whether National Life Insurance is right for you is a personal decision. Please look at all the factors mentioned above and do your research before making a decision.

Here are some additional resources that you may find helpful:


 Find Out the Truth Before You Buy

Before making a decision, it’s crucial to assess whether National Life Insurance is a legitimate and reliable provider. Let’s delve into the facts:

Positive Aspects:

  • Financial Strength: National Life boasts exceptional financial stability. It holds top ratings from leading agencies like A.M. Best (A++), Standard & Poor’s (AAA), and Moody’s (Aaa). This indicates a strong ability to meet future financial obligations.
  • Variety of Products: National Life offers a range of life insurance products, including term, whole, universal, indexed universal, and variable universal life policies. This caters to diverse needs and risk tolerances.
  • Dividends: Participating policyholders are eligible to receive dividends, which can increase their death benefit or cash value over time.
  • Positive Customer Reviews: National Life receives generally positive reviews on platforms like Trustpilot and the Better Business Bureau. Many customers praise their customer service and claims handling process.
  • Long History: National Life has been operating for over 170 years, demonstrating its commitment to the insurance industry.

Potential Concerns:


National Life Insurance Review:

In the vast landscape of life insurance, National Life Insurance stands as a seasoned player with over 170 years of industry expertise. But, as with any journey, the right path is subjective and varies for each traveler.

Let’s delve into a candid review of National Life Insurance, shedding light on both its commendable aspects and areas that might leave you wanting more:


  1. Financial Fortitude Beyond Measure: National Life earns its stripes with top-tier ratings from industry authorities like A.M. Best (A++), Standard & Poor’s (AAA), and Moody’s (Aaa). These accolades signify a robust capacity to fulfill financial obligations and honor claims.
  2. Diverse Life Insurance Offerings: The company opens its arms wide, offering a spectrum of life insurance products—term, whole, universal, indexed universal, and variable universal life policies. This diversity caters to an array of needs and risk tolerances.
  3. Dividend Potential: Participating policyholders stand to gain dividends, enhancing their death benefit or cash value over time.
  4. Positive Customer Sentiments: National Life basks in positive reviews on platforms like Trustpilot and the Better Business Bureau. Customers laud the company for its customer service and claims-handling process.
  5. Legacy of Commitment: With a legacy stretching over 170 years, National Life’s enduring presence in the industry speaks volumes about its commitment and wealth of experience.


  1. Sparse Online Information: National Life’s online presence, while informative, might lack the depth found with other insurers. This could pose challenges when comparing policies or seeking detailed coverage information.
  2. Customer Concerns: While the number of complaints remains relatively low, a fraction of customers express dissatisfaction with claim denials and customer service experiences.

Is National Life Insurance a Rip-Off?

The answer hinges on your unique needs and priorities. To guide your decision, consider the following factors:

  1. Price Dynamics: National Life’s term life insurance premiums tend to run higher than average, but their permanent life insurance policies offer competitive pricing.
  2. Coverage Customization: National Life provides various riders and add-ons, allowing you to tailor your coverage to suit your specific needs.
  3. Customer Service Realities: While overall reviews are positive, some customers have faced challenges in their interactions with customer service.
  4. Financial Assurance: National Life’s exceptional financial strength assures its capacity to fulfill its financial commitments, instilling confidence in claim payouts.


National Life Insurance Company Complaints

While National Life Insurance boasts a strong financial standing and generally positive customer reviews, there have been some complaints filed against the company. Here’s a breakdown of the complaints and how they compare to the industry average:

Number of Complaints:

  • Better Business Bureau (BBB): 35 complaints in the last 3 years, 11 closed in the last 12 months. This is lower than the industry average for life insurance companies.
  • Consumer Financial Protection Bureau (CFPB): 14 complaints in the last 3 years. This is also lower than the average.

Nature of Complaints:

  • Claim denials: Some customers report having their claims denied, often due to pre-existing conditions or inaccurate information on their applications.
  • Customer service issues: Some customers have complained about difficulty reaching customer service representatives or receiving unhelpful responses to their inquiries.
  • Billing issues: There have been some reports of inaccurate billing statements or charges.


National Life Insurance Company Term Life

National Life Insurance Company offers a variety of term life insurance products to meet your individual needs and budget. Term life insurance provides temporary coverage for a specific period, typically 10, 20, or 30 years. If you die during the term of the policy, your beneficiaries will receive the death benefit, which is tax-free.

Here are some of the benefits of National Life Insurance Company term life insurance:

  • Competitive premiums: National Life offers competitive premiums for term life insurance.
  • Variety of coverage options: You can choose from various terms and coverage amounts to find the right policy for you.
  • Riders and add-ons: You can customize your policy with riders and add-ons, such as disability income and accidental death benefits.
  • Strong financial strength: National Life Insurance Company has a strong financial rating, which means they are financially stable and able to pay out claims.
  • Good customer service: National Life Insurance Company has a good reputation for customer service.


What happens if I can’t make my life insurance premium payment?

  • Use the grace period. Most life insurance companies give you a 30-day grace period after your due date to pay the premium without losing your policy.

Can someone else own my life insurance policy?

Is it okay to name my minor children as beneficiaries?

Naming minor children as beneficiaries of your life insurance policy or other assets can have some advantages and disadvantages, depending on your situation and goals. Here are some points to consider:

  • Advantages: Naming minor children as beneficiaries can ensure that they will receive financial support after your death, especially if you do not have a spouse or other relatives who can take care of them. It can also help you avoid estate taxes, as the death benefit or the asset will not be part of your taxable estate.
  • Disadvantages: Naming minor children as beneficiaries can also create some challenges and complications, as most legal documents and contracts do not allow minors to receive assets directly.

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