Is Safetynet Insurance Legit: Overview, Contacts, Services, Quotes, Claims, Pros & Cons

Is Safetynet Insurance Legit: Unveiling the truth.

An image illustration of Safetynet Insurance
Safetynet Insurance: The best you can trust.

If you’re on the lookout for a health insurance specialist in Cambodia, Safetynet Insurance might have caught your attention.

But is this company trustworthy? What services and products does it offer, and what are the advantages and drawbacks of choosing Safetynet Insurance?

How can you obtain a quote, apply, and file a claim?

This blog post aims to address these queries, empowering you to make an informed decision regarding your health insurance needs.

Company Overview

Founded in 2017 by a team of seasoned insurance professionals, Safetynet Insurance specializes in health insurance in Cambodia.

The company is led by Mr. Jean-Philippe de Schrevel, bringing over two decades of insurance experience in both Europe and Asia.

The leadership team includes Mr. Sokunthea Chheng, General Manager, Mr. Sopheaktra Chheng, Deputy General Manager, and Mr. Sopheap Chheng, Chief Financial Officer.

Safetynet Insurance’s mission is to make health insurance affordable and accessible for all age groups, regardless of current health status.

They offer a range of health insurance products, tailored to individuals, families, and businesses, accommodating specific needs and budgets.

Contact Information

For your convenience, here are some key details about Safetynet Insurance:

  • Phone Number: +855 23 900 900
  • Address: #28, Street 294, Sangkat Tonle Bassac, Khan Chamkarmon, Phnom Penh, Cambodia
  • Customer Service Contact: info@safetynet-health.com
  • Fax Number: +855 23 900 901
  • Operating Hours: Monday to Friday, 8:00 AM to 5:00 PM

Services and Products

Safetynet Insurance caters to different customer needs with the following services and products:

  1. Family Health Protect: Ensures acceptance for every family member, covering hospitalization, surgery, and emergency evacuation in Cambodia and abroad, up to $50,000 per year.
  2. Private Health Protect: Offers affordable health insurance for individuals with coverage for hospitalization, surgery, outpatient, dental, maternity, and emergency evacuation, up to $1,000,000 per year.
  3. Business Health Protect: Customized health insurance for businesses, covering hospitalization, surgery, outpatient, dental, maternity, and emergency evacuation, up to $1,000,000 per year.

Pros and Cons

Consider these factors when evaluating Safetynet Insurance:

Pros:

  • Market Leadership: Safetynet Insurance is the top health insurance specialist in Cambodia, boasting a solid reputation.
  • Diverse Coverage: The company offers a broad range of health insurance products for accidents and illnesses locally and internationally.
  • Customized Solutions: Safetynet Insurance tailors’ solutions for individuals, families, and businesses based on specific needs and budgets.
  • Extensive Network: With over 1,000 hospitals and clinics in Cambodia and 10,000 worldwide, quality medical care is accessible.
  • Customer Service: A dedicated team is available 24/7 to assist with inquiries or issues.

Cons:

Getting a Quote and Applying

To obtain a quote and apply for Safetynet Insurance, you have two straightforward options: online or by phone.

For an online quote, visit the Safetynet Insurance website and complete a simple form with essential information about yourself, your family, or your business, along with your desired coverage.

Afterward, you’ll receive a personalized quote for your review and modification.

Applying online requires additional information, such as your identification card, passport, and payment details.

You’ll electronically sign documents and agree to the terms and conditions.

If you prefer to get a quote and apply by phone, call Safetynet Insurance at +855 23 900 900 to speak with a licensed agent who will guide you through the process.

Provide the same information as online, ask questions, and clarify doubts.

The agent will email you the quote and necessary documents for your review and signature.

Payment can also be made over the phone using your credit card or bank account.

In both cases, a confirmation email with your policy number and proof of insurance will be sent, which you can print or download.

Filing a Claim

When it comes to filing a claim with Safetynet Insurance, you again have two options: online or by phone.

For online claims, visit the Safetynet Insurance website and download the claim form.

Fill out and sign the form, attaching original invoices, receipts, and supporting documents such as medical reports, test results, and prescriptions.

Submit the claim form and documents via email, fax, or mail.

To file a claim by phone, call Safetynet Insurance at +855 23 900 900 to speak with a customer service representative who will guide you through the process.

Provide the same information and documents as online, with the option to send them by email, fax, or mail.

Regardless of the method chosen, you’ll receive a confirmation email with your claim number and status.

Tracking your claim progress online through the Safetynet Insurance website is also available, providing insights into the outcome.

FAQs

Q: What are the minimum and maximum coverage limits for Safetynet Insurance?

A: Coverage limits vary based on the product type, level, and selected coverage area.

Typically, the minimum coverage is $10,000 per year, and the maximum is $1,000,000 per year.

However, you have the flexibility to choose higher or lower limits according to your needs and budget.

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